My iPhone 4 is jammed after trying to do the IOS 6 update
my iPhone 4 is jammed after trying to do the IOS 6 update
when I started the update I was at the end of the preparing to download phase and now my screen is just flashing on and off with apple logo
Similar Messages
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Myiphone 4 is locked up after trying to download the ios 6 update
I tried to update over the air my iphone 4 to OSI 6. Later I got a messege on my phone showing the usb and an arrow to itunes. My phone is completely hosed up. I cannot turn it off or on and my DSL keeps dropping before I can get the whole download completed on my mac in itunes. I cannot lose my text messages that were on my phone. Can anyone help me?
when I started the update I was at the end of the preparing to download phase and now my screen is just flashing on and off with apple logo
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I have hooked it up to iTunes like the tech from AppleCare told me, we backed up the contacts, and tried to restore it to factory settings. It is still doing the "searching...." at the top of the screen. The tech told me to turn it off for an hour and he would call back but he thinks I need to go into an Apple store, and the closest one is an hour away. Not to mention, it is going to be crazy busy with 5 just coming out. If anyone has any information for me, I would really appreciate it, I am frustrated to say the least right now!
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
I continue to get an error 37 message when trying to restore my iphone 3GS which crashed after trying to upload the last update. Does anyone else have this problem?
Did you manage to fix the issue?
I have exactly the same issue as described above : I installed the update 5.1.1 on my iphone 3GS and since then, I can not turn it on anymore. In Itunes, I get an error 37 when I am doing a restauration and it stops.
This error has nothing to do with firewall : I tried to restore the phone on several computers, including in an Apple reseller and it did not work anywhere.
I spent several hours on phone with the hotline from Apple which arrived to the conclusion that it is a hardware issue, but the phone was working perfectly fine until I installed this update! -
After trying to run the iTunes automatic update, I got this box on my pc "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi" in the box below.. I ran a search for the file, and entered that into the box, to no avail. Then I launched iTunes and clicked on 'check for updates', and was told I had the latest version 11.0.1 I think it is. So, any clue on what to do? Thanks for any and all help.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?
Hi inharmony35,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
My Iphone 5 screen is stuck on the itunes/plug-in after trying to load the ios 8.1.3 update.
Last night I tried to upload the ios 8.1.3 update to my Iphone 5. There has been a black screen with a blue itunes symbol and plug-in picture for 12 hours now. I've repeatedly tried a reset by pressing and holding the home button and sleep button. Screen goes black, apple symbol appears, same itunes/plug-in picture comes up.
Greetings jacbak79,
Welcome to the Apple Support Communities!
I understand that you attempted to update your iPhone to the latest iOS version and now you see the Connect to iTunes screen on your iPhone. In this situation, it may be necessary to place your iPhone into recovery mode manually and perform the restore and update. To complete this process, please follow the instructions located in the attached article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Joe -
I am trying to do the iOS 7 update on my ipad2 and the software update feature isn't there, help?
I have an ipad2 and in order to update to iOS 7 I must be able to go to the software update under setting but the feature is not there. My iTunes is also not recognizing my iPad when I connect it so I am unable to go that route either.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 7.0.x
iPhone 4S iOS 7.0.x
iPhone 5 iOS 7.0.x
iPhone 5c iOS 7.0.x
iPhone 5s iOS 7.0.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 7.0.x
iPad 1 iOS 5.1.1
iPad 2 iOS 7.0.x
iPad 3 iOS 7.0.x
iPad 4 iOS 7.0.x
iPad Mini iOS 7.0.x
iPad Air iOS 7.0.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I Have iphone 4, did the iOS. 7 update.... Now I cannt text...Help..all my data is getting eaten up...
Hey Puppypaws48,
Thanks for the question. I understand you are experiencing issues with SMS messaging. The following article may help to resolve these issues:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Thanks,
Matt M. -
my iphone is stuck in recovery mode and i have no idea how to get it out and ive restored it 3 imes...... any ideas?
Recover using iTunes and set up as a new phone when prompted. If you get any error messages post them here.
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Error message after trying to download the new photoshop update
I have attempted to download the new update for photoshop cs6 several times .. after downloanding and installing i get an error message U44M1P7 at the end of each attempt .. it appears to be fine until after the download is completed ... i have tried reloading the photoshop and it will errors out ... any suggestions? it is on the new features ... Thank You ... Terry
Try this manual download link, it worked for me.
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604
Scott -
My iphone keeps powering down since I have done the ios 8 update
My iphone 5s keeps powering down and rebooting ever since I have completed the ios8 update
Hi loriwcase,
Welcome to Apple Support Communities.
It sounds like your device is powering off unexpectedly since updating to iOS 8. Take a look at the article linked below, it provides some great troubleshooting suggestions and information which will resolve most issues like this.
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
I hope this helps.
-Jason -
I am not able to restore my iphone 4 after trying to install the new softwear. I tried every single possible way. What can I do?
There are two ways that a backup can become encrypted:
You chose to encrypt it, then forgot the password.
If you have company-provided MS Exchange access your IT department has the option of requiring your backup to be encrypted. The first time you backed up or synced after installing MS Exchange you were prompted for a password. That is the password you need.
If you don't have the password any longer there is no way to restore the backup. -
my iphone 4 stop working after trying toupdate, how can i reboot without itunes?
If you mean it's in recovery mode, no. There is no way around it. It must be restored using a computer running iTunes.
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Iphone 4 error -1 after trying to update, stuck in recovery mode
Iphone 4 error -1 after trying to update, stuck in recovery mode, cant get out. tried dfu mode, plugged into computer wont restore
From Apple Support Doc.
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
Looks like a hardware failure. Appointment at the Genius bar for evaluation and possible replacement.
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