My iPhone 4 is locked with the apple logo displayed it will not turn off - any ideas please

My iPhon4 is screen locked and will not turn off for me to start over. I have connected to iTunes and held down the button but to no effect. It does appear to be connected to I tunes because IT IS LISTING MY MUSIC. any ideas please

Try Recovery Mode... http://support.apple.com/kb/HT1808
Note you'll lose everything since the last sync, thus the reason to sync often.

Similar Messages

My iphone 5 died so I plugged it back in to charge and it will not turn on. It will turn to the screen with the apple logo and black screen then turn off again. Any suggestions?

My iphone 5 died so I plugged it back in to charge and it will not turn on. It will turn to the screen with the apple logo and black screen then turn off again. Any suggestions?

I leave it charging until it gets back to full, usually it turns on after a little bit of time after plugging it in, but all its doing is going to the apple logo screen and going blank again.

IPhone 3G stuck at the Apple logo screen and will not boot!

Hello
i have a problem i was using one of my iphones and i needed to restore him
When i have done that restore and updated it it will not bootup anymore.
He installed 3.1.3 then it all started.
I have tried many things and restored alot off times
I have tried DFU mode Restore
I have tried Recovery mode Restore
I have tried another usb / port
I have tried a mac book pro and Restore mode(s) Recovery mode
I have tried installing 3.1 / 3.1.2 no succes.
And i have done a few more things and it's still not booting up
This is whats happening now.
{power on}
Black screen with apple logo in the middle
{few minutes later}
The spinning wheel in the middle then its stuck the spinning wheel is not spinning
{alot of minutes later}
You will see a flash and then he starts all over again
This also happens after restoring or recovering.
Could anyone help out with this one..
Thanks in advanced.

Hey i kind of have the same issue.
I bought a iphone about 1 year ago and about 2 months ago i was not able to see any wifi connections in the area or connect to any even though i was sure that there was a wifi nearby and my fellow coleauges could connect to it with their iphone. I thought that this might have something to do with the "restrictions" so i went to turn the restrictions off but realised that it had a passcode that i had forgotten. I wasnt able to restore it within the iphone so i restored it from my computer. Once i had finished the iphone had a " connect to itunes " on the screen and it said that there was no sim car installed, even though there was. I tried cleaning the sim card and everything else, i tried connecting it to itunes but it just said no sim card installed. Now i cannot use my iphone or cant even activate it. I have also tried to restore it in recovery mode but ended up with the same problem. Please Help.! Thanks

In the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

Unknown "source"? Do you mean unknown "error" followed by a number?
http://support.apple.com/kb/TS3221
Follow the instructions in the article. When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode.

My iPhone 4s is stuck on the apple logo page and will not start up is there anything i can do to fix this problem ?

My iPhone 4s is stuck on the apple logo page and will not start up is there anything i can do to fix this problem ?

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

HT201274 Hello there, I have erased all data and settings from my IPAD about 10 hours ago and it just shows a line across it with the apple logo, it wont connect to my laptop either. Please help

Hello there, can someone help me please. I erased all data and settings last night and now my IPAD just shows a line across it with the apple logo. It is not responding to the on / off switch. I have connected the IPAD to my laptop so i can reinitilise it but nothing is happening - it doesn't appear as a device on my laptop (the USB port is working OK) Has anyone else experienced this and how did you overcome it? Thanks

thanks for the reply gdgmacguy! but is there any way to stop it? i was thinking of just manually uninstalling apps and deleting contacts. i cant wait any longer, lol.

My 5th generation iPod (bought in April of 2013) will quit unexpectedly. It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

My 5th generation iPod (bought in April of 2013) will quit unexpectedly. I can't do app store apps (like snapchat or facebook, ect.) or apple apps (like Camera, Safari, ect.)It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
More Tips here...
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

Please follow this article:
http://support.apple.com/kb/TS1567
it should help
let me know

I'm trying to sync a new i phone to i tunes. I get message that says cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?

I'm trying to sync a new iphone into i tunes. I'm getting a message that says that this iphone cannot be used because the apple mobile device service is not started. Any idea what I can do to solve this issue?

See Here...
AMDS for Windows
http://support.apple.com/kb/TS1567
AMDS for Mac
http://support.apple.com/kb/ht1747

The fan on my macbook will not turn off

Please help. the fan on my macbook will not turn off. Also, my battery is no longer showing a percentage.
Thanks

Hmmm. You have done the basics. If you open the ActivityMonitor app in the Utliities folder, select CPU usuage in the column- flip it so highest % is on top. Is ther an app in that column that is spiked? Quit that app.
You can run the Apple Hardware Test by booting holding the D key on restart, this may generate an error code. Not the most complete test but it is a start.
If no AHT- Boot off your Install Disk while holding down the d key, (not c key), then run the extended Apple Hardware Test. Some disks require you to use the Option key at bootup to select AHT. Some models have a separate AHT CD.

HT4528 The flash on my phone will not turn off. How do i manually turn it off?

The flash on my phone will not turn off and is draining the battery. I've already tried turning the flash off in camera mode and resetting the phone to factory settings. Neither worked.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If these steps do not resolve the issue, take it to Apple for evaluation and possible replacement.

TS1363 my iphone 5 is blank an when conected to a power source it just flashed on an off with the apple logo, my laptop is not picking the device up either?

my iphone 5 is blank and when connected to a power source flashes on an off with the apple logo, also my laptop is not picking the iphone up in itunes when i click on devices?

Try restarting the phone by holding the power buton and home buttion for 10 - 15 second
Apple logo should appears and your iTunes should detect the phone

Hey! I don't know if my MacBook Air is frozen, but the screen is gray with the apple logo and an icon below turning round and round as if it's opening, but has been like that for a few days. I've switched it off and then on again several times, still the

Hey
I don't know if my mac book air is frozen, but the screen is gray with the apple logo in the middle of the gray screen, with the 'booting' icon turning round and round. I have switched it off fron both the power and power button on the computer, it goes off, when I put it on, same screen comes on again. Help Please!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

The light on the back of my phone will not turn off, even when I turn the phone off. Help?

The light on the back of my iphone 4s will not turn off. Even when I turn the phone off the light stays on. Can someone help? I did notice that the camera on the back has a little bit of moisture. (I have 3 small kids).

You will need to have the hold switch replaced.

Hi - a new and confusing message when I try to connect my iphone with itunes on my laptop: "this iphone cannot be used because the Apple Mobile Device Service is not started". Any idea of my way out of this cul-de-sac?? Brian

Hi, I'm getting a new and confusing message when I connect my Ipad/phone to my laptop: "This iphone cannot be used because the Apple Mobile Device Service is not started" ... any idea, anyone, how I get out of this cul-de-sac. Brian

try this http://melchoi.wordpress.com/tag/this-iphone-cannot-be-used-because-the-apple-mo bile-device-service-is-not-started/
Hope it's gonna help

My iPhone 4 is locked with the apple logo displayed it will not turn off - any ideas please

Similar Messages

Maybe you are looking for