My iphone 4 is not recognized by itunes when i connect it, wants me to restore to factory settings
my iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. do i have to or is there a better way to fix it?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling
Similar Messages
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my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start
Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.
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when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Why is it my iPhone is not recognized by iTunes when both are up to date?
When I check my iPhone 4S it tells me that it is up to date iOS 6.0.
Same thing for iTunes 10 but iTunes tells me when I connect my iPhone "cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes."
I take it I need to go back to older versions of each?
And if so how do I go about doing that?
ThanksI just wanted to follow up on this.
According to Apple, Mac users do not have to uninstall iTunes for such things as I described and for the most part that is only needed on Windows machines.
The conflict was I didn't actually have the right version of iTunes that my iPhone IOS 6 to recognize.
I was unable to locate the actual page for 10.6.3 but finally found it.
http://support.apple.com/kb/DL1575?viewlocale=en_US
As to why my System Software Updater was unable to do this for me is still an unknown, nonetheless.
Peace out. -
HT1937 My iphone 4S isn't recognized by itunes when i connect it via usb...it won't sync. Help?
My Iphone 4S isn't recognized by itunes when i connect it via usb...it won't sync.
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538 -
IPhone 5 not recognized by iTunes 12
Hello all,
I have an iPhone 5, I'm running iTunes 12.0.1.26 and Yosemite (OS X 10.10.1). Over the last few days, I've noticed that my iPhone is not recognized by iTunes or even Yosemite itself. I have already tried everything in this doc: iOS: Device not recognized in iTunes for OS X - Apple Support, to no avail. I've been combing the communities and Google to no avail. Does this mean I need to try a manual restore on the phone? Any other solutions?
Thanks
GinaI was able to uninstall and reinstrall iTunes, but my Iphone does not appear in iTunes, nor in Windows Explorer on my Windows 7 desktop. But it does appear in both iTunes and Windows Explorer on my laptop which runs Windows 8... How can I get it reconginzed on my desktop?
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TS1538 my iphone device not recognized in iTunes for my new Windows 8 computer
my iphone device not recognized in iTunes for my new Windows 8 computer
Hello kwesiaddai,
I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
My iphone is not recognized by itune software?
My iphone is not recognized by itune software?
Using Windows? Follow the directions here:
http://support.apple.com/kb/ts1538 -
My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...
Jahnavi,
two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
> Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
> Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link. -
my phone does not appear in itunes when i connect it
Hi shandarfromdu,
Thanks for visiting Apple Support Communities.
If your iPhone does not appear in iTunes, the troubleshooting steps in these articles can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Best,
Jeremy -
My device icon is not appearing in iTunes when I connect it to my computer. What do I do?
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows -
My Ipod does not show in Itunes, when I connect it shows for a second a disappears again, I have gone through the trouble shooting but no luck?
:-) the problem is solved. Thanks to a great typ in one of the other discussions with alt+cmd+S iTunes looks again like something I recognize. After removing the iPod from iMac and also from the connecting "holder", turning it on ad off, rebooting the iMac, maggic happens and the iPod now shows in iTunes and everything works just fine.
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My ipad 2 will not connect to the internet I've tried to manually enter it but its not recognising it or finding any connections. I've reset it to factory settings twice and its not clearing it. Does anyone have any ideas??
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
HT1386 iphone 4 not recognized by itunes
I just replaced my Iphone 3GS with an iPhone 4 and now I can not see the iPhone 4 in Itunes. I uninstalled iTunes and reinstalled it to make sure I had a clean iTunes but it still is not recognized by iTunes.
I have followed all the steps in the suggested corrections given to other users ( https://discussions.apple.com/message/18364680#18364680#18364680 , https://discussions.apple.com/thread/3956285?start=0&tstart=0) and I still con not get my XP to recognize my iPhone 4. When I follow the steps I get the same the specified location does not contain information about your hardware" error. Any Suggestions?
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IPhone 5 not recognized by iTunes - Cannot uninstall iTunes
When I connect my iPhone 5 to my PC, the iPhone is no longer recognized. I tried to unintall iTunes (so that I could re-install it) but now I get an error when trying to unintall it from Control Panel that reads "Error opening installation log file. Verify that the specified log file exists and is writable." I'm using Windows 7 64-bit.
I was able to uninstall and reinstrall iTunes, but my Iphone does not appear in iTunes, nor in Windows Explorer on my Windows 7 desktop. But it does appear in both iTunes and Windows Explorer on my laptop which runs Windows 8... How can I get it reconginzed on my desktop?
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