My iphone 4 is on 4.3.2 and wont update to 5 even tho it says it is available. it keeps telling me my internet connection timed out when it didnt.
i have been trying to add in the latest software and it downloads and almost runs through it all then errors at the end and tells me the internet connection has timed out even tho it hasnt and i have no internet issues.
im not sure what i need to do it did the same with with proir updates and wont let me update anything...
help me...
You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
This is NOT Apple ,Apple do not read nor do they therefore respond
So if you would like to wind your neck in ........................
try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup
Similar Messages
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im facing problem while trying to update my iphone 4 from version 4.3.1 to iOS 5. While processing the downloaded 774mb file, it comes with the statement that the network connection timed out. why???
i have been dealing with this same issue, tried to turn off firewall and even turn of antivirud but still it gave me the same error.
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I've tried downloading 3 seprate songs thur iTunes on my iPhone 4S and every time it says download incomplete and ask to retry but continues the same message. I've restarted my phone, checked internet connection, closed out of the app, etc.
Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M. -
my phone is froze on a page and wont do anything, not even turn off ... what can i do
a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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I m trying to update iTunes 10.5.2 my mac book air but it keeps telling me that it is installed but when i plug my new iPad and iPhone it keeps saying it has only 10.3 iTunes and it needs at least 10.5 version can anyone help?
no that does seem to work it is as if it is not recognising it. it says installed on screen but when plug new ipad and iphone4s in it says new version required but i have ran a system update and it says everything is updated
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Cannot login to Facebook on my iPhone 5 iOS 8.1 - Connection timed out - Error signing in
The other day, I had logged out of Facebook on my iPhone, and when I tried logging back in, it wouldn't let me. When I try to log in through the settings page, it stays on verifying for a while and says "Error signing in" and tells me there is no internet connection and when I try logging in through the facebook app, it says "Connection timed out" and asks me to make sure i have an active internet connection. The fact is my internet is working, and I can log in to facebook through safari, but not my app.
And one more thing. I have tried most of the methods mentioned in the forums. I have spent the last 2 days trying all of them from trying to create a new account using the old details, remove the phone number from facebook and try again, hard reboot by pressing the home and power buttons, resetting network and privacy settings, and reinstalling the app about 3-4 times. None of these work.
I'd be grateful if somebody can help me out with this .
Phone specs: iPhone 5, 16GB memory, iOS 8.1Dear Sir,
I did some research about your subject and I found these, please check it out
iPhone stuck on Apple logo!!! PLEASE HELP!
It may help you
<Link Edited By Host> -
Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799 -
Can not update iphone firmware using iTunes "The network connection timed out"
Hello,
I can not update the iphone firmware using iTunes.
Messagte displayed
"There was a problem downloading the software fo the iPhone. The network connection timed out.
Also seen stopped error -3259
I have run network connectivity tests from iTunes and All Tests passed.
Can anyone help?
Thank you,
JoanDid you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards. -
I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
I keep getting an error message saying my network connection has timed out when I try to download the iphone 5 software to my iphone 4 while it's connected to my laptop. Then it says make sure your network settings are correct and your network connection is active. The download gets all the way to the end (takes about an hour mind you), and keeps timing out. It's error 3259. FYI, I have the latest version of iTunes.
Security software on your computer/router is the usual cause of this. Turn off/disable or uninstall all anti-virus software & firewalls. Try again.
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my itunes is up to date on windows vista but my iphone 3gs wont download the new 4.3 sofeware saying that network connection timed out after downloading for 7 minutes. can anyone help?
I have manage to update. You need to disable windows firewall and
You have any other anti virus (I have kaspersky) you need to disable that as well -
When I plug my iphone into the computer to restore it I receive a "network connection timed out" message. However, when I plug in other iphones or ipod touches I can connect fine. Any help would be appreciated.
Try a powered external USB hub. It uses a 120V AC wall jack to power USB devices, and the Mac only needs to provide *just enough* to comminucate. Best Buy, Target, Walmart, ... about $20.
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I tried to update my iphone to ios 5 but it gives me error ( the network connection timed out )
i tried to update my iphone to ios 5 but it gives me error ( the network connection timed out )
If you don't tell us the error, we can't help you
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Upgrading to 4.2 iphone and ipad error "network connection timed out"
When trying to upgrade both ipad and iphone to 4.2 the download runs then stops with error message "network connection timed out" and says try again later. I have downloaded movies that take over an hour so I know it is not just time. I have trying turning off firewall and virus as well as empting cache and still no results. really believe it has something to do with windows 7 settings. any ideas?
I was having the same problem and after several weeks of technical support they basically gave-up and suggested I try installing Kaspersky KIS 2012 (not yet released, but available on their ftp download site as a "current version").
Anyway, I installed it and now I can update my iOS on my iPhone and iPad. Voilla! However, Kaspersky claim that this is not a common problem. Yeah, right!
If you want to upgrade to KIS v12 (2012) or KAV v12 (2012), then here is how:
1) Download v12 (2012) from the ftp site here:
ftp://ftp2.kasperskyftp.com/consumer-products/Current_Versions/KIS2012/
2) Disconnect from Internet (doh!)
3) Stop Kaspersky (right click on the "K" in the tool tray and select "Exit")
4) Uninstall Kaspersky from the Control Panel (Programs / Add-Delete Programs)
5) Reboot after uninstalling old version
6) After rebooting, install KIS/KAV v12 (2012)
7) When it prompts for install key, re-connect to the Internet and enter the key code (usually on the back of the envelope the original installation disk is in). The key code for earlier versions should work (at least it did for code with KIS 2010, two versions earlier).
8) Reboot when done
Finally, if this works for you (or anyone else), please post here, since Kaspersky seems to think it is very rare case that it worked for me... ha! -
"There was a problem downloading the software fot the iphone. The network connection timed out."
there's no pblm with my connection but this error keeps on showing,
what to do? please help....Stop with the silly and pointless fonts.
A simple search of the forums for the actual error would have revealed the resolution.
Temporarily disable all security software on the computer.
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