My iphone 4 is stuck in restore after trying to update iOS 5. It will only send troubleshoot 3014
I have been trying to update my iphone and its stuck on restore. The only thing it will do is send me a messege via iTunes that marks troubloshoot 3014.
Help Please!!
Get your money back from the seller, and if you are not immediately successful file a complaint with eBay.
Not all jailbroken iPhones can be fixed. That's probably why it was on eBay.
Similar Messages
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i was trying to update ios and after i was complete i can not do anything with my phone now it just shows the charger with an arrow pointing to the itunes symbol,
i cant get out of that, what can i do?Most likely it is showing an cable connecting to an iTunes symbol which indicates the device is in recovery mode.
Connect the device to a computer running iTunes and restore. -
My iphone 4s is frozen at restore after trying to update
After syncing to itunes my phone tried to update to ios7 and is now frozen at restore. Itunes is unable to restore itat gives error message 21. Phone will not open past the apple
Thanks but I have already tried that . It seems that the phone is frozen at the screen showing the plug and connect to Itunes. Itunes cannot restore and keeps giving me error #21. I looked that up and followed the fix but astill note working.
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my iphone 4 is stuck in restore after updating the lasted version. It was working fine before.How do I get it working again?
Hello, fschris.
Thank you for visiting Apple Support Communities.
When experiencing issues updating or restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
My iphone phone is in recovery mode after trying to update and sync in order to remove photos from it on to my macbook. How can i restore without losing the photos?? please help i dont want to lose them!!
Try holding the home and lock button at the same time and see if it'll restart. If you see the apple logo, let go and wait till it goes to the lock screen and your good(:
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my ipod touch 5 wount let me back in after trying to update ios with my computer and now says connect to itunes. it still wount work when i plug it in and click restore for it?
it went through the extracting software stage but then an error message saying that it encountered problems came up and it didn't restore.
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After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes. Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.
Connect with cable to computer. Your ipad is in recovery mode.
Follow directions to fix
http://support.apple.com/kb/HT1808?viewlocale=en_US -
Iphone is stuck in recovery mode and cannot restore after trying to update to iOS6 - not jailbroken
I have an iphone4s, and the question basically says it all - after trying to update to ios6, the udgrade downloaded to my computer and started loading onto my phone. However it sudeenly just stopped an turned into the balck screen asking to plug into itunes. When I do this, it says I have to restore the phone, but when I try to restore, it says there is an error (3014).
I have tried:
- pressing the home and top buttons unti the apple appears
- Checked all security software and the ports aren't blocked
- Have tried pressing option+restore to choose ios6 and ios5.1.1 - neither has worked
- Its been like this for about a day and a half now, and I have probably tried to restore it at least 50 times to no avail, always with the same error code.
What can I do??
Is this something to do with how busy the appl servers are? And when should I expect to be able to use my phone again?Yeah same exact problem as me. EXACTLY. In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
MAN, a whole day and a half???? Crap I need my phone to work....
I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something.... It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
It's gotta be that. How many other people are having this same exact issue? -
How do i get my iphone 5 out of recovery mode after trying to install ios 7
Alright, so i tried to install ios 7 and i got an error saying that the ios 7 update got a problem and so then my phone went into recovery mode. i installed tiny umbrella to get it out of recovery and it worked, so then i tried to install ios 7 again and it got another error this time my phone had already been switched to the ios 7 format but was not completely done, so my phone went into recovery mode again. so i tried tiny umbrella again and it just kept going back to recovery mode. i tried to restore my phone after trying to look for another way to get my phone out of recovery mode and i got nothing so i decided to restore my phone and i then get another freaking error saying that itunes could not restore due to a problem, then i just decided to try tiny umbrella one last time and it didnt work. so i tried to restore again but now my phone is not being detected on itunes so i cant do anything, and my phone is stuck in recovery mode... all i was trying to do is get the new update and now my phone is dead, it wont do anything please help!!
Use tinyumbrella. Connect your iphone, click on the random string of numbers that appears in the recover devices window, and click "exit recovery". That solved my problem, and it may solve yours. Give it a shot.
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How do i get my iphone 4s out of recovery mode after trying to update to ios 8.1
Okay, so, my iPhone 4s has been crashing a lot lately and I find myself having to reset it several times a day just to get it to stop. IMessages wont send properly and neither will text messages. Today I decided that maybe it keeps crashing because it is not up to date with the latest software. I plugged my phone into my laptop, backed it up and tried to update it... it crashed... About 90% of the way through the update, my laptop told me there had been an "Unknown Error (6)" ... after 2 hours of continuously trying to update it, and failing miserably, I downloaded ReiBoot... nothing happened... after a further half an hour my phone has now decided to stop showing the "connect to iTunes" thing on the screen. instead, every time I press the lock button or the home button, it comes up with the apple logo as if my phone is turning on, then nothing happens..
After hours of trying everything I could think of I have given up..
CAN ANYONE AT ALL HELP ME?!?! :/ xxSee: Resolve iOS update and restore errors - Apple Support
That error usually means that your computer antivirus is blocking the update.
It can also mean that your phone was jailbroken, or your computer was used to jailbreak some iOS device in the past. -
HT201210 my Ipad will not restore after trying to update what do I do?
I tried to update my Ipad to 6.0 . NOw I am getting an alert that was unable to restore!!! What do I do? All I was trying to do was add some music to my IPAD!!
Did you get an error #? What iOS version are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
IPod Touch 4G stuck in recovery mode after trying to update iOS!
so while trying to update to the newest iOS (6.1), the iPod just went into recovery mode and has been stuck there ever since. When I try restoring it, it always begins "Extracting software.." only to then tell me "The iPod cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable".
I have tried literally EVERYTHING to restore it but it just won't work!
Also when I run Diagnostics, everything is fine, except for my iTunes Store connectivity part, where it says that the internet connection failed, even though my Internet works just fine & I can open my browser as well as browse the iTunes Store.
Someone said to let the iPod drain & then recharge for 1 hour & I'll try doing that now but I don't think it'll help much..
I HAVE NO IDEA WHAT TO DO ANYMORE :-( someone please help!Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
Ipod touch unable to restore after trying to update software
I tried to update to the latest software for the ipod touch 2g today. It didn't work and i got an error message. Then i tried to restore the ipod with the latest version of itunes, and it still didn't work??
What do i do?
I am using a windows xp machineI had the same problem, this is how I fixed it...
I had to go to a completely new computer (my work one) that didn't have iTunes on it, install iTunes 9.0, then do the restore...now it works...
I would assume that if you removed every last vestige of iTunes from your computer it would act the same way. I think you would have to delete and completely remove the iTunes files from your user folder on Windows machines (AppData or LocalData, the hidden folder with the iTunes info in it...) -
IPhone 5 going into recovery mode when trying to update iOS 7
My 5 went into recovery mode when trying to update to 7.0.2 OTA. At first I was like ok just a glitch. Well trying to update to 7.0.3, it did it again. So right now I am again in the process of restoring and updating my 5.
What is going on?because I'm an idiot.. of course.. All my other over the air updates have worked, I had a good wifi connection, knew I had a backup, and was desperate to get past the initial bugs I've been experiencing..
I downloaded iTunes on my work PC, enough to get it going again, which I bascially had to do twice.. iTunes didn't find a backup and said that iCloud didn't have a backup, even though it did.. So, it did a basic install of iOS 7.. I then erased all settings from the iPhone itself and when it restarted I chose to restore from iCloud which the phone was able to find..
Have not seen anything better.. I've had a couple random reboots. Once when swiping the Starbucks notification on the lock screen, the phone immediately crashed back to the apple boot screen. -
Frozen "Terms and Conditions" screen after trying to update iOS 8.0.2
Can anyone help me with this problem? Update for iOS 8.0.2 freezes at the "Terms and Conditions" page. I also noticed that a bitton in an apple support email would not work.
At 11pm ext on 9/29 i was finally able to get past the Agree window on my iPad trying to update to iOS 8.0.2 after I made a change and activated or agreed to terms for iCloud.
Unfortunately, I am now not able to get past the Update Requested (grayed out) rectangular window below Learn More.
Additionally, not able to update any application nor is my CNBC application openable nor updatable. Really frustrating.
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