My iphone 4 is stuck in the 'Connect to itunes' screen after updating to OS7.
I have an iphone 4 which worked perfectly before. I went through the update process to the latest OS and now I can't get it to progress beyound the iphone setup screen. itunes sees it fine and reads it fine but whichever option I pick it goes through the process, gives me all the progress bars etc and goes through the motions of restoring from backup but then it just loops back to the setup screen. Can anyone help please?
Hey MarcoCr,
Thanks for the question. It sounds like your iPhone is currently in recovery mode. To resolve this, you will need to restore the device with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.
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Suggestions appreciated.If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again. Also, if you have IOS-7, read this.
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Best,
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Here is what you can try,
Hold both the power and home buttons until the device powers off, may take 10sec. Let go of both as soon as screen goes black.
Open itunes on your computer and plug in your cable to the computer but NOT the phone.
Once itunes is open hold down the home button on phone and plug in cable and continue holding home button until you see the connect to iTunes logo on screen. iTunes will give a msg that a device has been detected in recovery mode. Now select restore and do not disconnect until you see your device in iTunes again. -
my phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???
PLEASE HELP!!!Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.
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IPhone 4 is stuck on the connect to iTunes screen and won't activate?
My friend wanted me to back up his iPhone 4 but when he brought it over it seemed like it was in recovery mode and it is stuck on the connect to iTunes screen. He never connected the iphone 4 to iTunes before this and I know he didn't tamper with it. When I try to sync the iPhone 4 with iTunes it accepts the iPhone but I keep getting a message that says that " the iPhone cannot be activated and may be damaged & to bring it in to the nearest Apple Store" this makes no scense cause the phone has not been tampered with at all & it seems that everything on the start up menu is working fine, the touch screen, voice prompts, the volume up/down, vibrate, home and sleep/power buttons are all operating properly? The only thing is that he hasn't payed his bill and AT&T shut his service off, but I don't think that this would cause the phone to go into recovery mode. What does cause the iphone-4 to go into recovery mode and why would I even have to activate the iPhone-4 if it was already set up? If this has happend to anyone else or if anyone can help me out on this one, I would appreciate it even if the answer ends up being that he needs to take his iphone-4 into the Apple Store or AT&T because the iphone-4 is under 6 months old and like I said has no physical damage at all? Help anyone???
well I only have a 3gs so I'm not all up on the current but the way I see it you have a few option's depending on the route you want to take,
If you don't mind loosing what's on the phone (if you want to try save info try 2 before 1)
1. (Best Chance) put the iphone into DFU mode, (1. turn off iphone while plugged into computer, then hold the sleep button count to three 2. then hold the home button whiile still holding the sleep button, count to 10 3. release the sleep button but keep home button,) then itune should detect the phone and offer to restore it, this should restore it
1b. I would repeat above with a active SIM card, doesn't make a difference where I live but you never know
1c. I wouold try On difference Computer (rule out bad download, currupt driver's etc etc
If you want to try save the information then I would say you are doing some of this at your own risk as I'm not sure about apple rules regarding these, the steps should all be legal but might void your warrently so be warned!
2. Download a utility call Tinyumbrella ( http://thefirmwareumbrella.blogspot.com/ ) and have you phone connected and run the program, on the left should be a list of connected devices (make sure itunes is closed) click on the device connected and on the right click exit recovery, hopefully your device will reboot normally, (there's also an fix recovery option but I've never used that)
2b this option is to jailbreak your phone as that "hacktivates" your phone if using this option and it works I suggest a FULL backup then follow option 1 above, download a program call Redsn0w ( http://blog.iphone-dev.org/tagged/redsn0w ) and follow the instructions that come with it, again if this works I suggest a full backup then follow option 1 about even if you do wish to stay "jailbroken"
this advice is just some idea's as you have given no information on what happen or firmware involved current mood of phone ^^ I can only hazard a guess at the problem< if after these steps is doesn't work i suggest trying to bring it back and get someone professional to look at it
Message was edited by: Nightweb
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My iPad 2 is stuck on the connect to iTunes screen after trying software update
I was updating my software on my iPad 2. Now it is stuck on the connect to iTunes screen. Help!
That is telling you to connect to iTunes on your computer because now you need to restore the device. Something went wrong when you updated. So connect you iPad to your computer's iTunes and restore.
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My Iphone 5 is stuck on the connect to itunes screen
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Can anyone help? or have any ideas, I need my phone to work asap
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Hey guys.
So i have a pretty big problem here. Today after a little bit of work I updated my iPhone 4 to the new iOS 7. I went to bathroom at some point, while my phone was updating, and when i returned the screen of iPhone showed the "connect to iTunes screen" and no matter what I did, it just stayed there. iTunes doesn't recognize my phone anymore, doesn't matter how many time I plug it in and out. I tried this thing: http://support.apple.com/kb/HT1808 ,but it did not worked. I tried reinstalling my iTunes, but it did not work either. If the little things matter I left "lauch iTunes" box unchecked after reinstallation. Any help apriciated guys, im desperet here.YESSSSSSS HUGE PROBLEM!
Iphone 4 downloaded ios 7 i hit the install button and the phone entered recovery mode and hasnt woke up since, tried tiny umberella and it wont kick it out of recovery mode. Itunes recognizes it in recovery mode, hit update restore, after the update nothing pops up or happens, and right back to square one like i never even updated or restored.
Help pleaseeee
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