My Iphone 4 is very warm to the touch and the battery is not charging. Any suggestions on how to solve this without getting a new phone?

I plugged my iphone 4 in this morning, at the time it had a 20% battery. In the last four hours the phone has begun to overheat and the battery appears to be between 2-3% charged, keeping in mind it has been plugged in four hours. I unplugged the phone, let it rest for 10 min it was still warm. I turned it off and it didn't cool down much in the 10 min it was off. Turned it back on, plugged it in and still nothing has changed. I have turned off all running apps through settings. What can I do to save my phone?

Something may have gone amiss on your iPhone.
To attempt to correct this follow these steps:
Backup your iPhone using iTunes or iCloud.
Use iTunes to completely restore your iPhone as Factory new.
Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
Restore your iPhone from your backup above.
Check battery usage to confirm that it is still normal.

Similar Messages

Iphone 4s locking up after installing 8.0.2 how to fix this without getting a newer phone? Other 4s users are experiencing same difficulties.

After installing IOS 8.0.2 the phone has been locking up when using apps such as Facebook. The screen becomes unresponsive for several minutes after loading an app. Also, if you double click the home button to shut down the app the screen is unresponsive or the screen becomes black. I did not have this problem until installing the IOS 8.0.2. I have talked to a couple other people that have the 4S and they are experiencing the same problems. The iphone 5 users are not experiencing this problem. I suspect the processor is too slow to handle the new IOS and the 4S should have not be allowed to update to this IOS if the system was not going to work properly. Is there a way to fix IOS 8 or return to IOS 7?

Sorry, but there is no way to downgrade the iOS. To make sure your backup did not contain damaged files after upgrading and restoring, set it up as new device without using the backup and no 3rd party apps installed. If the phone is working after that, add the 3rd party apps back.
iOS: How to back up your data and set up your device as a new device

My apple wireless keyboard is not responding on all the buttons starting from esc up to the play and pause button,please can u help me on how to solve this problem

The mission control,launchpad ,two brightness button,reverse & play & pause button are not working on my apple wireless keyboard,please help me

Try resetting the PRAM (if you are able to do so).
Otherwise, I would take it in for diagnosis.
Barry

I created an html email and when I test it all the email clients, a horizontal space gets added between tables. It only happens in gmail, hotmail and yahoo when using firefox. Any suggestions on how to fix this?

Code snippet
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="50" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="50" height="23" border="0" style="display: block;"></td>
<td width="446" valign="top" align="left"><img src="http://aa.com/aw/aaimg/slant.gif" alt="" width="446" height="23" border="0" style="display: block;"></td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="23" border="0" style="display: block;"></td></tr></table>
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="135" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="135" height="26" border="0"></td>
<td width="31" valign="top" align="left" style="background-color:#5487be; padding-top:10px; padding-bottom:5px;"><img src="http://aa.com/aw/aaimg/yarrow.gif" alt="" width="26" height="26" border="0" style="background-color:#5487be;"></td>
<td width="330" valign="top" align="left" style="background-color:#5487be; color:#fff; font-family:Helvetica, Arial, sans-serif; font-size:14px; line-height:140%; padding-left:5px; padding-right:10px; padding-top:10px; padding-bottom:5px;" >Did you know Kellogg's spent more on cable TV advertising
than it did any other media channel last year? </td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="26" border="0"></td></tr></table>

Code snippet
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="50" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="50" height="23" border="0" style="display: block;"></td>
<td width="446" valign="top" align="left"><img src="http://aa.com/aw/aaimg/slant.gif" alt="" width="446" height="23" border="0" style="display: block;"></td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="23" border="0" style="display: block;"></td></tr></table>
<table width="600" bgcolor="#ffffff" cellspacing="0" cellpadding="0" align="center" border="0">
<tr>
<td width="135" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="135" height="26" border="0"></td>
<td width="31" valign="top" align="left" style="background-color:#5487be; padding-top:10px; padding-bottom:5px;"><img src="http://aa.com/aw/aaimg/yarrow.gif" alt="" width="26" height="26" border="0" style="background-color:#5487be;"></td>
<td width="330" valign="top" align="left" style="background-color:#5487be; color:#fff; font-family:Helvetica, Arial, sans-serif; font-size:14px; line-height:140%; padding-left:5px; padding-right:10px; padding-top:10px; padding-bottom:5px;" >Did you know Kellogg's spent more on cable TV advertising
than it did any other media channel last year? </td>
<td width="104" valign="top" align="left"><img src="http://aa.com/aw/aaimg/spacer.gif" alt="" width="104" height="26" border="0"></td></tr></table>

TS2566 whenever I use the sustain pedal it holds the E note down? Any suggestions on how to fix this problem?

I downloaded apple mainstage and am pleased with it. However when i use it on my keyboard the the sustain pedal holds down the E note. Any suggestions on how to fix this?

If you have this problem (facetime dropping calls). Just go to settings, then general, and scroll it down to reset. Once on the reset, tap on reset all settings, it will ask your code. After you do this close out your iphone by pressing the main button on top of your iphone. I tried everything and this procedure works with me. Let me know if it works with you all.

TS1630 People can't hear me on the phone unless I put the speaker on.any suggestions on how to amend this problem.

I am having trouble when people ring me I have to use the speaker for people to hear and understand what I'm saying.any suggestions on how to amend this problem as it is now starting to get annoying.

if your have tried powering it off then i would back up your information import picture and then restore your phone to new in itunes. if that doesnt work then it is hardware. at that point if your with in your limited hardware warranty it is free if your not its a out of warranty repair for 149$

My ipad will not download the music from my iCloud but my iPhone will... Any suggestions on how to fix this?

My iCloud will download songs to my iPhone if I go into my music app there. However when I go into music on my ipad it says there is no music and I can't download from iCloud either onto my ipad. Any suggestions on how to fix this problem?

I am currently having the same problem with music that is downloaded to my laptop and stored into itunes/itunes match which is not downloading to my ipad. I had this same problem a few months a go and it was fixed with a update to my ipad but it has happened again with most recent update. The bad thing is I didn't notice until I went to listen to the music on my ipad and it was available. Apple is becoming very unattractive to me. I am in search of a diffrent device.

My iPhone is a iPhone 3GS. For some reason, the ringer becomes silent although I have put the ringer on full volume. Would someone kindly teach me how to solve this problem? Many thanks!!

My iPhone is a iPhone 3GS. For some reason, the ringer becomes silent although I have put the ringer on full volume. Would someone kindly teach me how to solve this problem? Many thanks!!

Just to make sure... you have the phone in ringer mode right? Sometimes the switch on the side gets bumped (especially if you don't have a case on the iPhone) and goes into silent. If you see a orange line on the switch - it's on silent.
If the switch is fine (and isn't loose or anything) try restoring the iPhone in iTunes.

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

Hi courteney17,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with sound on your iPhone 4:
iPhone: No sound or distorted sound from speaker http://support.apple.com/kb/ts5180
Cheers,
- Judy

HT201269 I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can

I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?

You can't reset it. If you don't konw the password then you can't use that backup

Can't synch iphone. Get message "synch server failed to synch the iphone. ANyone have any suggestions on how to fix this issue?

Can't synch iphone. Get message "synch server failed to synch the iphone. Anyone have any suggestions on how to fix this issue?
Windows 7
ios 7.1
iphone 5

Hello, skifmli
Thank you for visiting Apple Support Communities.
I understand that you are unable to sync your iPhone and receive an error. I was start with restarting iTunes and your computer. Once this is done, test the results by attempting a sync. If the issue persists, go through the troubleshooting steps in the article below.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
Cheers,
Jason H.

Iphone 4 is hiting in ios 5.1.1. any one know how to solve this problem??

iphone 4 is hiting in ios 5.1.1. any one know how to solve this problem??

This sounds like a hardware problem and should be taken to Apple if the heating / "hiting" becomes disturbing to you. If you feel that your iPhone has a heating / "hiting" problem and needs to be repaired, please contact Apple Support and they can further assist you in having it inspected, repaired, or even replaced. In the past, the overheating of Apple products has been known to cause harmful problems to a few particular users. Please evaluate your situation and take further action if you feel necessary.
http://www.apple.com/support/contact/

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

HT4972 I have a G3 iPhone and it has recently dropped it's wi-fi ability.... any suggestions on how to fix this would be greatly appreciated. thanks

I have a G3 iPhone and it has recently dropped it's wi-fi ability.... any suggestions on how to fix this would be greatly appreciated. thanks

G3 - 3G whatever!!! you get the point.....
and no my dyslexia is not the issue therefore constitutes no need for comment from anyone.....
this is what happens when one studies a foreign language such as Japanese.
Re: your suggestion to resolve my issue: I've done all of this already, 3 and more times... to no avail.
but thanks for trying to help.

Bought audiobook, plays on computer,but not on my touch.It shows it in audiobooks but it won't play.any suggestions on how to fix this? Thanks!

Bought audiobook in iTunes store, can play it on my computer, but not my touch. It shows up in my audio book file under music but it won't play. Any suggestions on how to fix this? (I tried making it into a playlist but when I synced it, it don't show up on the Touch)

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

My Iphone 4 is very warm to the touch and the battery is not charging. Any suggestions on how to solve this without getting a new phone?

Similar Messages

Maybe you are looking for