My iphone 4 isn not responding the screen is just showing a usb lead and the itunes symbol. When i plug it into my desktop mac and link it to itunes ,itunes is telling me the phone is in a restore mode .can i get it to respond without restoring ?

my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks

http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point

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Tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?

tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?

It's in recovery mode. Anything that was on the phone and not already backed up is already gone. You have no choice but to restore.

When i turn my iphone 4 on, it comes up with a picture of a cord connecting to an itunes icon. when i plug it into my pc, it says the settings on my iphone need to be restored. but i dont want to restore it as will lose everything on it. what shall i do?

when i turn my iphone 4 on, it comes up with a picture of a cord connecting to an itunes icon. when i plug it into my pc, it says the settings on my iphone need to be restored. but i dont want to restore it as will lose everything on it. what shall i do?

You have no chose but to restore your phone. What do you mean "lose everything"? Is your data/iTunes content not on your computer?

HT201413 My phone is has the itunes symbol with a plug going into it on the screen, but its frozen

My phone is has the itunes symbol with a plug going into it on the screen. I cannot restore the phone or reset

Sorry but it's in Recovery Mode and needs to be restored using iTunes on a computer. See if you can borrow a computer, or go to some place that has one.

When I went to update ios7 it came up as plus into iTunes. When I plug it into iTunes it's making me retire my phone but has been on "contacting the iPhone update server" for over a half hour. What do I do?

When I went to update ios7 it came up as plus into iTunes. When I plug it into iTunes it's making me retire my phone but has been on "contacting the iPhone update server" for over a half hour. What do I do?

To clarify, I meant to say, when I plug my phone into my computer and connect to ITunes.

I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

dedonred wrote:
"iPod cannot update because it contains files that are used by another application.
It means that nano was used on a third-party software or synced from different computer to sync music. Does that nano show in iTunes? If yes, then restore completely. If not, then you may need to head to Apple Store and see what they can do.

My brand new Ipad 2 is not charging the battery with py PC thru USB. Is that normal? When I plug it directly into the wall, it works... Thanks! Sam

My brand new Ipad 2 is not charging the battery with py PC thru USB. Is that normal? When I plug it directly into the wall, it works... Thanks! Sam

It talks extensively about charging in the user guide, and how USB ports on PCs and older Macs may not provide sufficient power to charge the iPad. The user guide is available for free from the iBook store (accessed directly via the iPad iBooks app).
My iPad charges fine when plugged in to the back of my iMac, but I would always prefer to use the mains adaptor to save the strain on my USB circuits (which can wear out if used heavily to power external devices).

I have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in

i have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in

You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore

My iphone turned off after I got off the phone. It was fully charged and it went black. I plugged it into my wall charger and my computer, but nothing has showed up, its still dead. It was totally fine before. What happened?

My iphone turned off after I got off the phone today. It was more than half way charged and it went totally black. I plugged it into my wall charger and my computer, but nothing has showed up. It doesn't register on the computer either, the charge symbol doesn't appear, and there is no apple logo to be found. I have no idea what happened! It was totally fine before. I tried charging another ipod with my usb and wall charger to make sure that they were still working, and they weren't the problem. What happened? Is the phone dead for good? I have a 3G if that changes anything. THANKS!

Press and hold both the on/off button and the home button and release them both when the apple logo appears. That will reboot the phone. try that.

I dropped my iphone, it cracked (it alredy had some cracks in it) and the screen is black but sometimes has a background light.. When i plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not recognize it. What can I do?

I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
Thanks

Sounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.

HT4623 I upgraded my iphone to iOS 7 while away from home, and it tells me when I plug it into a new iTunes that the phone needs to be restored. Because of lack of space I don't have all of my phone's info on iCloud, and I'm afraid I'll lose information

Anyway to go back? (I guess it's downloaded but not installed) I'm keeping my phone off, but not dure that will be enough.
Thanks

The iPhone can only be synced with one iTunes on one computer. If you plug it into a new iTunes on a different computer it's going to ask to sync it to the new iTunes. So don't sync anything unless you want to lose your info.
Let me know if this helps.

I tryed to update my iphone, now its saying i have to connect with itunes but when i plug it into a computer the only option is to restore it, i would lose all my things please help quick.

so recently i wanted to load my friends music onto my phone because my laptop broke and i had no other way to get my music. i loged out of my itunes so the music could load without any problems. i tryed to so an update on the softwear today and my phone says i need to conncect to itunes, but when i try the only option is to restore it! that would mean all my things on my phone GONE. please help i cant live without a phone for long but i dont want to have to restore it. pleaseee please tell me somone can help.

The problem is your friend's music does not belong to you. It is owned by your friend.
I'm afraid you cannot do what you are trying to do. Restoring the iPhone is what you would have to do.
In the future, put your music on the computer and transfer it to the iPhone, not the other way.

Hey. I've got a 3rd gen nano that I've just bought, used. When I plug it into mt PC, (win7) and open I tunes, I can't sync my library and under 'devices' in the 'file' colume it acknowledges this ipod but only to transfer purchaces. sync not available

I've got a 3rd gen ipod nano that i've just bought 'used'. When i plug it in to my PC, (win7) I can't sync my i tunes library and under 'devices' in the 'file' column it acknowledges this ipod, but sync and backup are not available. Only have 'transfer purchaces from....' which does nothing for me. any help would be greatly appreciated

Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.

My ipod touch is showing the connect to itunes, however, when i plug it into the computer nothing happens, what can I do?

My Ipod Touch is telling me to connect to itunes, however when I do nothing happens, what can i do?

Try:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Also try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod doesnt start on when off the charge and wont come on when i plug it into the computer, now it has the iTunes icon and says to plug it into that, but i cant cause it wont turn onto my computer. How do i get my pictures back?

So, my ipod will not stay on, when I take it off the charger it just goes dead. I cannot plug it into the computer and have it go on; I guess it doesn't have enough power for the battery. But, just the other day, I unplugged my ipod (went dead) plugged it back into my kitchen and now it goes on but an ITunes icon pops up and says for it to be plugged into it, but like I said it doesn't work on the computer. So, now I lost all my pictures but I was wondering how I can get them back? Or get rid of the Itune icon to actually get back on my ipod?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iphone 4 isn not responding the screen is just showing a usb lead and the itunes symbol. When i plug it into my desktop mac and link it to itunes ,itunes is telling me the phone is in a restore mode .can i get it to respond without restoring ?

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