My iphone 4 lock button got stuck or broke.. this is the second time this has happened and my phone is refurbish. do i have to pay the replacement cost?

lock button got stuck or broke.. this is the second time this has happened and my phone is refurbish. do i have to pay the replacement cost?

Warranty on a refurbished unit is 90 days or the remainder of the original phone's warranty, whichever is longer.  If you're outside this period, you will again pay the replacement fee.

Similar Messages

  • 4th Gen iTouch lock button got stuck. How do I fix this?

    How do I fix this? My 4th Gen iTouch's lock button got stuck and I can't use it. I'm left with the home button and accessibility button. Power Mac Service Centers didn't fix or replace it even though it is still covered by the warranty because they said that it had a dent on the lower left side.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for the following. The dent indicates abuse which voids the warranty on the entire iPod.
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • ITunes unable to recognize iPod, error message along the lines if "iTunes has detected an iPod but unable to recognise" I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this

    Hi,
    I am need of help! I have had this issue for a while now and it's becoming frustrating.
    My iTunes installed on my HP Windows 8 Netbook is unable to recognize my iPod, the error message along the lines of "iTunes has detected an iPod but unable to recognise"
    I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this??
    Someone please help me fix this problem.
    Many thanks.
    Matt.

    Hi
    So just close iTunes and re-open iTunes thats it and that worked for you?
    When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
    Thanks.

  • My iPod is dead, and it will not charge. Also, my lock button is stuck. What should I do to fix it?

    Earlier today, my iPod touch lock button got stuck. That wasn't a problem. Now, it wont charge. I just tired to reset it, and it went off. But now, I can't even turn it back on. What should I do??!

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use one of these:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My lock button is stuck, Any tips?

    Today my iPhone 4's lock button got stuck. My phone has no water damage nor screen damage will applecare be able to replace it?

    get it replaced. if there is no accidental damage and your within the warranty they will replace the device

  • My on and off button got stuck is there any way to fix it?

    I have a Ipod Nano 6th Gen and i was just laying down listening to music when i tried to shuffle it by double clicking and the button got stuck. I just want to know if there is anyway to get it unstuck or will i have to get another one.

    I had the same problem with my iPod touch 4th gen.
    1. Reset
    You can hold the on/off button and the home button at the same time. Don't release until the screen goes black and the apple logo appears. After doing this it should restart your iPod completely.
    But depending on the screen problem, this may or may not work.
    If the first solution doesn't work, then try this:
    2. Restore
    You can restore it to factory settings if you sync it with your computer.
    If you can do this (sync with your iMac) then when you plug it in, go onto iTunes, and when it reconnizes your device it should have a section on the sidebar that says "iPod touch". Click on that, then click "restore iPod". It may confirm it and you will probably have to enter your Apple ID.
    ***Beware that with this method, all the data on your iPod will be lost***
    If this does not work, and your device is now restored, don't worry, you can get the data back and your iPod will be as normal.
    I hope this helps, sorry for any spelling errors, I'm only 13
    Happy New Year, and hopefull you can get your iPod fixed!!

  • Hello. I dropped my ipad first gen from my chair, about 2 feet above the floor. The screen went black and I can't turn it on again. I have tried holding both buttons down at the same time, but nothing happens. Any help?

    Hello. I dropped my ipad, first gen, from my chair to the floor. The screen went black and I can't start it again. I have tried to hold both buttons down at the same time, but nothing happens. Any help?

    You will probably have to contact Apple for repair but before you do try this:
    Turn your iPad upside down on your lap and give it a hard smack on the back.

  • Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

    Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Plssss help i beg all of u after hard reset my iphone got stuck with an apple symbol i thought it will get on and now the battery got empty and pressing power on button it switch on showing red battery and gets off and also its not connecting to my l

    Re: plssss help i beg all of u after hard reset my iphone got stuck with an apple symbol i thought it will get on and now the battery got empty and pressing power on button it switch on showing red battery and gets off and also its not connecting to my la
    its not connecting y?i think its software got corrupted,i think i should charge it first with a battery charger and when apple logo appears i should connect with pc,but i dont know how 2 open the back cover and how 2 remove the battery,i phone battery is removable or not?i mean it is fiz or wot?

    Recharge.  Reset.  Restore.

  • Iphone 4 top lock button is stuck and not working?

    top 'lock' button is stuck down and wont allow me to lock my screen or turn it on and off..what to do? / are replacements free?

    I had the same issue a few weeks ago.  My phone was 10 months old.  Apple store replaced the phone within 10 minutes.  Great service.

  • My iPod lock button is stuck down. How do I get it out?

    Okay, so I went to turn my iPod on and found my lock button was stuck down into the housing of the iPod, I cannot get it out and cannot turn my iPod on. Should I just buy a new iPod or is there a way of repairing it?

    Contact (Google) a third-party iPod repair service and get it serviced.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Lock button is stuck down? help!

    My friend jail broke my ipod touch with out my permittion. And now the lock button is stuck down, great. How much would it cost to fix, would they charge more if they find out its jail broken?
    Thanks

    If there is Warranty or AppleCare make Genius reservation or set up Service and take or send to Apple for resolution. If no coverage, you can use virtual Lock Button. Tap Settings App > General > Assessibility > Assistive Touch > ON > tap new white screen button > Device > Lock Screen. This can even be used to turn OFF iPhone, by holding down on it. To turn iPhone ON, connect to power, charger or USB of computer.

  • My lock button is stuck and when I push it it won't lock. Should I bring it to the apple store?

    Yeah so my lock button is stuck inside the iPod and I can't get it out. It doesn't lock my iPod but if I try to push it nothing happens. Should I bring it to the apple store by my house??

    You can't backup the iPod then.
    Place the iPod in recovery mode using one of these programs and restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If data is not in the backup then:
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe you can get some info from the restored iPod via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    -iPod touch Deleted Photo Recovery Tips You Should Know

  • I brought an iphone 4 factory unlock and it is linked with an icloud id of previous owner, i dont even know id of icloud , 1 week ago i restore my iphone 4 n got stuck in activation screen, please help me out please?

    i brought an iphone 4 factory unlock and it is linked with an icloud id of previous owner, i dont even know id of icloud , 1 week ago i restore my iphone 4 n got stuck in activation screen, please help me out please?

    If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. If you cannot contact the original owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

  • I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?

    I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?

    If you didn't back it up, your data is gone. There is no "solution" after the fact.

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