My iphone 4 'phone app' suddenly won't work

My iphone 4 'phone app' suddenly won't work. It's not a microphone or other hardware problem because I can use viber normally. I have already upgraded to iOs 6.1.2 from a 5.1 (when the problem started), and even after the restore it still won't work.

This is asked and answered multiple times daily.
If you've tried a restart, reset, restore from backup, restore as new as recommended in the User Guide and this fails to solve your problem, then you have a hardware failure and will need to bring your phone into Apple for replacement.

Similar Messages

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    I installed an update for one of my apps from the app store and suddenly everything's working again.

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    Same occurred to me today. Running iPhone [email protected]
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  • Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up  button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on.

    Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up  button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone

    Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
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    If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
    Note:    You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
    Turn off the device you want to remove.
    Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
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    If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
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    Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
    Note:    If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
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    copied from: iCloud: Remove your device from Find My iPhone

  • What is wrong with Facetime? Suddenly won't work on iPhone 4S or iPad mini. Connecting to ither iPhone 4S. Tried 4G

    What is wrong with Facetime? Suddenly won't work on iPhone 4S or iPad mini. Connecting to ither iPhone 4S. Tried 4G & wifi. 4 bars. What gives? Says connecting... & then times out.

    Sometimes, in a givin market, FaceTime is not available. 

  • My iPhone 5 speaker suddenly doesn't work properly!  The volume is so low I can't hear the phone ring.  I've restored and updated and done everything I can think of.  Please help!

    My iPhone 5 speaker suddenly doesn't work properly!  The volume is so low I can't hear the phone ring.  I've restored and updated and done everything I can think of.  Please help!

    Sorry, I think you got scam.
    Last thing you can try is restore as new:
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  • After unlocking my phone my service won't work on iphone 4 in republic of ireland but will in northern ireland

    after unlocking my phone my service won't work on iphone 4 in republic of ireland but will in northern ireland

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  • Apps suddenly won't open. Anyone having this problem?

    I have a new iphone 4. Has been great until today - my apps suddenly won't open. All built-in apps are fine. None of the apps I've added will open - they flash open for an instant, and close again. Software is up to date, there are no app updates. I have tried restarting apps, have restarted the phone, have removed and reinstalled a few apps - same problem, nothing working. Anyone know how to fix this?

    Did you try to reset your phone by holding the sleep and home button until you see the Apple logo?
    http://support.apple.com/kb/HT1430

  • IOS app store won't work

    My IOS app store won't work. I just restored it  times. first time with a back up. and the second time without the back up and as a new phone. And it still doesn't work. IOS 7.0.4 iPhone 4s.

    are you connected to the internet?

  • Installing 10.9.2, "shutdown because of a problem", now Mail won't open and App Store won't work.

    While installing OS X 10.9.2, my MacBook Pro suddenly "shut down because of a problem" (which isn't the first time that happened). Checking the Apple menu and "About this Mac" it says I have 10.9.2 installed. I tried to see if I could reinstall the update, figuring something went wrong when the computer shut down, but the App Store won't work, clicking on "Updates" or any other tab doesn't change the screen from the App Store icon in the center. Mail also won't open, which is what I ; I tried to see if I could reinstall the app, but I don't have the CD that the support page said I needed. It seems to be only Mail and FaceTime that won't open so far. How do I fix this?

    I took it in to my university's apple care and they wiped and reinstalled the OS.
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  • HT5622 My App Store won't work, I would search something on the app stores search bar but doesn't do anything

    My App Store won't work, Help!

    Hello Arturo138
    Check out the first article to troubleshoot the internet connection that you have for your iPhone. If not check out the second article for troubleshooting access not only to the iTunes Store, but the App Store as well. 
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • Updated to 10.8.5 and now app store won't work?

    I have just updated my Mac 10 version 10.8.5 and now it is saying that the App Store won't work with this version. Itunes also won't open as this obviously hasn't updated properly either.
    Has anyone else had this problem? I don't seem to be able to reinstall the App Store either?

    Try the following....
    Mountain Lion Recovery
    Boot up from your computer by holding down the command+r keys.  This will take you to the recovery drive.
    Select Disk Utility & hit Return. 
    In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
    When done, repair permissions from your desktop DU and restart your computer.  Check SU for further updates. 
    Post back your results.

  • Recently got a new computer and downloaded iTunes.  All of my music has downloaded from the cloud witht the exception of one song.  I have tried transferring from my phone, but it won't work.  How do I get it back without having to download again?

    Recently got a new computer and downloaded iTunes.  All of my music has downloaded from the cloud witht the exception of one song.  I have tried transferring from my phone, but it won't work.  How do I get it back without having to download again?
    Thanks.

    If you do not have access to the iTunes Library on your Old computer... or its Backup...
    See these 2 Links...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991
    If you do have access... See Here...
    iTunes: How to move your music to a new computer
    Or...
    From your OLD computer...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Full Details Here  >  http://support.apple.com/kb/HT1751
    An Added Bonus is that you will have a Backup of iTunes.

  • My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air

    My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

    Can't connect to the iTunes Store

  • HT201210 I tried to update my iphone and now it won't work at all

    I tried to update my iphone and now it won't work at all

    Yes, connect to your computer with the latest version of iTunes installed and restore it. If it doesn't show up in iTunes when you connect it see: http://support.apple.com/kb/HT1808

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