My iPhone 4 randomly turnt off and will not turn on but if I plug it into a charger the apple sign still appears?

MY iPhone 4 turned off and won't turn on but I've connected it to a lead and the apple sign appears

Hi Harryharcup10,
Welcome to the Apple Support Communities!
I understand that your iPhone is not turning on as you would expect. In this situation there are a couple of different articles that I would suggest reading over. 
First, I would suggest working through the troubleshooting steps in the following attached article to help resolve the issue. 
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If the issue continues, please use the information in the next attached article to continue the troubleshooting process. 
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Best regards,
Joe

Similar Messages

  • My iphone 3gs randomly shut off and will not turn back on

    randomly shut off while in use and will not turn back on when you hold the menu and on/off button

    Good Afternoon, robmarshall6,
    If your iPhone will not turn on, try the steps in the article below to address the issue:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    Take care,
    - Judy

  • Iphone 6 randomly shut off and will not turn back on - help!

    I bought my IPhone 6 last fall from T-Mobile.  My iPhone 6 was working just fine about an hour ago.  Went to hit the home button to check the time and it would not turn on.  It appears to have randomly shut off and now it will not turn back on.  Tried holding the power button - nothing... same with the home button.  Assuming I need to take it in for service, but I'm not sure if there is some easy fix for this.

    Good Afternoon, robmarshall6,
    If your iPhone will not turn on, try the steps in the article below to address the issue:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    Take care,
    - Judy

  • My iPhone4 randomly turns off, and will not turn back on until I plug it into an external power source. This time, it wont turn back on. it is plugged into my computer and it keeps lighting up with the apple logo, then turning off. Help?

    I am not touching it at all, the phone is just powering itself up until it shows the apple logo on the screen, then it turns itself off, and repeats.

    I have the same prob

  • HT4993 My iPhone 4s has tured off and will not turn back on I have only had it a week it has been in the Otter box case the entire time

    My iPhone 4s has tured off and will not turn back on I have only had it a week it has been in the Otter box case the entire time. What do I do to get my phone back on??????

    You can try to press the home button and power button and hold them for around 15-20 seconds. This will perform a soft reset similar to pulling the battery. If that doesn't help you may need to restore it.

  • My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.

  • My iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help

    my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help

    Hello warhogs17,
    After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • My iphone 5 completely shut off and will not turn on nor is it being recognized by itunes.

    Hi,
    I updated my iPhone 5 to iOS 8 to check it out.  Being in beta, I was already aware of all the bugs that were going to be happening.  After much frustration, I decided to downgrade bake to iOS 7.1.1.  While I was doing this, my iPhone completely shut off, it will not turn back on even when I plug it into a wall charger or the computer, and iTunes is not recognizing it either.  Is there any other solutions to this problem? Please help! Thanks

    first: why did you download the iOS Beta 8? If you are a developer, go to the Apple Developers website and check what they can do for your case.
    second: setup an appointment to a Genius Bar for service.

  • My iphone randomly shut off and will not turn back on

    My iphone randomly turned off and now will not turn back on. I tried plugging it into the charger, but nothing happened

    do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait fro the phone to boot back up.

  • My iphone has switched itself off and will not turn on

    Help!!!!, My I phone has switched itself off for no apparent reason today and now refuses to switch back on again!, hit has been working fine and is less than a year old.

    Reset the iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.

  • My iPhone 4s randomly shut off. Will not turn on.

    I set my phone down for about an hour. It was at full charge, and when I went to go check my phone. It wouldn't turn on. It's not even showing that it's dead and needs to be charged when I press the home button. It's been connected to charge for a good hour and still nothing. I would try the holding the home button+the sleep/wake button but unfortunately, the power button does not work! :/ Does anyone have any recommendations besides going into an apple store?.. Please and Thank you
    -Steph

    Plug your iPhone into a computer with iTunes installed and see if it shows up.
    If it does, try to backup and restore: https://support.apple.com/en-us/HT201252
    Failing that, taking it in for evaluation sounds like a good next step (make an appointment before going in): http://apple.com/retail/
    Best of luck,
    Madison

  • My Iphone 4s just shut off and will not turn back on. I've tried everything, from hard reset(i help the home and sleep button for 2 min!) to plugging it into my pc, nothing

    As said before...

    If the battery died, then it won't turn back on.  I'd plug it in to the wall charger, and leave it for a few minutes.  If that doesn't work, take it back to Apple.

  • My phone turned off and will not turn on even on the charger

    My phone turned off and will not turn back on.  It doesn't react when charger is plugged in, no sign of life at all.  What do I do?

    Hold the HOME and SLEEP buttons at the same time until an Apple logo appears, about 10 seconds.

  • My Iphone 4 is turned off and will not turn anymore.

    my Iphone 4 is turned off and will not turn anymore. I bought it 20 days ago. What should I do?

    thank you very much.I was in panic! ^__^

  • The iPhone I got yesterday turned off and will not turn back on.

    The iPhone I got yesterday turned off and will not turn back on.

    Is it charged? If so try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.  If it's not charged, charge it via a wall socket for a least 30 minutes then try the reset again.

Maybe you are looking for

  • Laserjet Pro 400 color MFP M475dw print in black and white

    Hello, I have a Laserjet Pro 400 color MFP M475dw printer that is contected to a network so that multiple users can print from it. I want to be able to restrict it so that they can only print in black and white and double sided. Is this possible? and

  • Importing sony camera pics to macbook pro

    I'm sure this is old hat for long time mac users but as a newbie, I need help!!  Issue simply put, have v.old sony dsc t10 digital camera (c 2007)  recently got macbook pro  intel duo core 500 gb. (c2013)  I'm trying to import pics from the camera in

  • "content preparation" "please wait while document is prepared for reading"

    Adobe Acrobat Pro (9.0.0 running under Windows XP 32-bit) pauses frequently with a pop-up labeled "Content Preparation" and "Please wait while the document is prepared for reading".  This popup occurs at random times.  I am trying to fill out a lengt

  • 0 idocs generated for msg type cosmas

    Hi everyone.. please help out with this idoc issue I'm trying to send data with msg type COSMAS from 800 to 810 using BD16 as follows: it just says 0 idocs generated. I have again gone back and checked my customizations but can't figure it out. the s

  • Custom installed fonts and Windows 7

    Hi, I've looked everywhere and must not be using the right terms, so I apologize if there's an answer to this (kind of hoping there is a resolution). I upgraded to 64bit Windows 7 within the last month or so, and purchased an upgrade to Adobe Design