My iphone 4 screen goes black but still rings and eveything else. Please help
I've tried a hard reset but that doesn't work. I was listening to music and went to change the song and my screen wouldn't show. My phone rings and gets texts, but the screen will not show.
do a soft reset, hold the lock and home screen at the same time for 4 seconds, that's what fixed mine and it fixes about 90% of all problems like that on the iPhone
Similar Messages
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IPhone 3G screen goes black in Safari, SMS and Mail (sensor not covered!)
This my second 3G iPhone. I took the last one in for the same issue.
I did not use the back-up in iTunes in case there was a corrupt preference issue.
I did upgrade/reinstall and there are still issues.
The screen goes black as if I have locked the phone with the on/off button.
To get back into the phone I have to hit the on/off button twice, slide the slider and continue where I left off.
This is not because I haven't touched the phone for a time. This is right in the middle of typing in SMS, email, password on a website. It seems to happen when i am interacting with a site using the keyboard but i might be wrong.
I am going to update to the firmware that came out today.I am having the same problem and have since I did the software update. I have the old iPhone is the only difference. It just goes black right in the middle of a text or surfing the web, even changing settings. I have also had a problem when done with a call and i go to hit end call but the screen never comes back to give me that option. I have had a few instances lately where someone calls and i slide the slider to pick it up and it just goes black but still vibrates and rings....its very very annoying.
Anyone know what is going on? -
My screen went black but still rings
My screen is black but still rings. What do I do
Hello Bradley,
I would be concerned too if my iPhone screen remained dark when the phone was on. I recommend the following steps for the issue you described:
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i was trying to put music to my iPhone, but my iTunes don't recognize my iPhone. I tried to restart my iPhone, iMac, reinstalled iTunes..but still not working. can anyone please help?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes or iPhone forums.
Regards. -
IPad Screen Goes Black, But Still SOUND?!?!
Hello all, As my Title, it says The IPad Screen Goes black. But when i try to scribble around I heard a noise of unlocking it. Even i tryed Home button and Power button for 10 Sec. HHHHHELPPPPP
Please Answer Quickly As Possible!Hi there Bradvance! What is your suburb? I will try to find the nearest possible Apple Store. And have you tryed resetting it by doing this?
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)
You are required to connect to your computer. Thanks! -
and i can screenshot but screen is still black after restore what should I do, could it be a loose cable in the phone under the metal shield?
Hello Dopeslayer242,
Thank you for providing the details of the issue you are experiencing with your iPhone. I would be concerned too if I only saw a black screen.
I recommend following steps 2-6 below for an issue like this:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you get to step 5, I recommend backing up your iPhone before performing the restore:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?
Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one. -
IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?
Greetings jupiejupie,
Welcome to the Apple Support Communities!
I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Joe -
HT201210 My Iphone 4S screen went black but iTune is unable to finish recovery and software restore.
My Iphone 4S screen went black but the Iphone was still working. I was able to play music with the headset.
I went a head and put it in a safe mode to perform a recovery. iTune updated the software succesfully but is unable to finish recovery and software restore.
I went to the support page to see what suggestion apple has but I had done already what they asked (update software, unplug all other USBs, restart the computer, iTune and restore process).
Any suggestion what I can do?
ThanksMake an appointment at the genius bar. It's probably a hardware failure.
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why does my iphone 3gs screen goes black after reaching another party and won't come back on to end the call
hi smalley3,
Welcome to the Forums.
The flickering issue maybe due to a bad LCD cable or in some cases, a faulty GPU (the GPU is integrated to the CPU, and the CPU is soldered to the motherboard).
If there's still no image on the screen even after connecting an external display then you likely have a bad GPU.
In this case, I recommend you contact support for service (and also to see if there's a consideration that can be done on the warranty repair).
Support phone list
Regards
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My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press home button and power button together.
Pressing the Home button and the sleep/wake or on/off button together until you see the Apple logo and then release is called a reset.
If no change after a reset, the next step is restoring your iPhone. -
When using bbbc I player the screen goes black after 30 secs and only get audio. I have latest version of the app and also tried via web browser. Any advice it is so frustrating
Is this an app bbbc? IF it is I would contact the app developer and see if they can resolve the issue for you.
also take a look at the reviews and see if other users are having the same issue and see if they have a resolution. -
I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
At the moment i'm using my macbook pro with an ethernet cable = where i'm now i don't have wi-fi -> now i'm trying to do a wi-fi hotspot for my iphone through my macbook pro, but it's doesn't work - please help me!
Theres almost a trick to it for first time users, goto SETTINGS...General......Cellular (if Verizon) ....Personal Hotspot, turn it on.....turn on wifi on your Mac, select your Iphone. Enter password.
If you take too long doing it, youll need turn turn off and on real quick the "personal hotspot" slider on the Phone.......then go quick again thur the Mac. -
my itnues for pc is not working it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me
Please helppppp
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