My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Similar Messages

  • Hello guys i trust you are well .my phone keeps saying searching in the top left hand corner where my cellphone providers name is supposed to be ,this has happened before but i just connected it to the pc to restore but this time it hung up half way.help

    hey guys i trust you are well .my phone has a problem where it says searching in the top left corner where my service providers name is supposed to be ,it has done this before i fix it by connecting to itune on my pc this time it got stuck in setup mode and cannot find a activation server.and itunes says it cannot fix the problem and i should contact support hence this message please help .thank you in advance

    Hey jay_bek,
    Thanks for using Apple Support Communities.
    If you encounter no signal or searching on your iPhone, follow these steps to try to resolve the issue.
    iPhone: Troubleshooting No Service
    http://support.apple.com/kb/ts4429
    Turn your iPhone off, then on again.
    Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
    Have a nice day,
    Mario

  • I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off

    I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!

    Hello there, xkatiex255.
    The following Knowledge Base article should provide the steps for you to resolve your issue:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • PLEASE HELP my iphone 4s is frozen on the apple logo and my lock button is broken so i cannot reboot. Ive tried plugging in to charger and computer onto itunes but neither have worked..:(

    PLEASE HELP my iphone 4s is frozen on the apple logo and my lock button is broken so i cannot reboot. Ive tried plugging in to charger and computer onto itunes but neither have worked..:(

    You have to make an appointment with the genius bar at your local Apple Store for an evaluation.

  • Imac shuts down, randomly, all the time

    So my imac shuts down randomly all the time, after it turns itself off, u need to unplug it for ages, then it will restart (way longer than it should to reset smc). Even in target mode,
    Even stranger is it logs a console message stating, system must shutdown now, shutting down....
    I thought it must certainly be hardware issue but what? I have checked all temps, reset firmware, etc etc.....
    The logic board has been replaced, so it can only be the psu?? any ideas?

    I've experiencing the same problem.
    If there is a power failure (or the power line gets disconect) I have to unplug everything from the back of the computer and wait for hours till I can turn it back on.
    Recently it started to turn itself off..... and then I have to wait for several hours till I can get it to work again..... any tips on how to solve this?

  • Macbook pro wont shut down without holding the power button nor cycle for updates to restart.

    macbook pro wont shut down without holding the power button nor cycle for updates to restart

    Sorry I said sorta wrong. I can shut down and I can update to the point of restart but it just sat for 45 minutes after an update. It goes through the update and to restart then the bars chase each other in a circle and it never restarts. So I hit the power button and go through normal reboot but loosing the update in the process. It does not matter how long I wait for a natural reboot after an update or click to restart it will chase the little bar in circles all day literally and never reboot.

  • The home button and the lock button on my ipod tough 4th generation have stopped working. How do I fix this?

    The home button and the lock button on my ipod touch have stopped working. I am now stuck on the page I was on when they were working. Can anyone help me fix this? Thanks

    Try:
    - iOS: Not responding or does not turn on
    - You may have to use thei program to get the iPod in Recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My Ipod has a white screen, and the lock button doesn't work. How can I fix this.

    how do i fix my ipod?
    its screen is white and my lock button does not work i can sometimes bearly see the screen which hepls me find my assistive touch. My friends have told me to put it into recovery mod, but this will not work because of the lock button being broken.

    Place the iPod in recovery mode using this program:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    For MAC or PC
    The Firmware Umbrella - TinyUmbrella
    Then restore to factory settings/new iPod. If still problem you have a hardware problem.

  • How to unlock an iphone 3gs when it's sim locked and the lock button doesn't work???

    I bought this iphone 3gs off an app. I just want to use it as an ipod. it is sim locked (with two attempts left) and the lock button doesn't work at all. What can I do? I just want to use it as an ipod.
    I have also tried everything. I took the sim card out and put it back in again. And I have also left it out. And I have tried connecting it to itunes but I need to unlock. (some of these were suggested by the seller)
    Please help me.
    im

    My guess - and this is completely a guess - is that the SIM in that phone has a PIN that was added to it by the previous owner. Whomever you bought it from didn't bother to check for this (or didn't care) before they got it from the previous owner.
    You need to get a new AT&T SIM for that phone - you could even borrow one from a friend if they have one that will fit the phone. You would only need the SIM to activate it.
    There is no way to activate an iPhone without a SIM in it, even if you don't plan to use it as anything other than an iPod.
    ~Lyssa

  • HT1212 i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??

    i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??

    You will need to restore your iPhone, take a look at this link, http://support.apple.com/kb/HT1212

  • How do i turn my iphone on when the lock button is broken and it wont turn on after being plugged in

    my phone will not turn on after being plugged in and my lock button is broken!!! Please help.

    Sorry, there is no other way to turn your phone on. Make an appointment at an Apple store or go to a third-party repair shop. Be aware, if a third-party touches your phone, you forfeit the right to an out of warranty replacement from Apple.

  • So i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button. it turned white and i tried charging it when it died but it went back to usual please help!

    so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!

    First see if placing the iPod in Recovery Mode will allow a restore.
    Next try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

  • HT201412 my phone was charging and then it wouldnt turn back on and the lock button is jammed so i cant really do anything. please help me, i havent had it for very long.

    My phone was charging and then it wouldnt turn back on and the lock button is jammed so i cant really do anything. Please help me, i havent had it for very long.

    i put that i held down the home button and all that... sorry, should of made my message a little clearer hun.. but i did try that, ive been searching video's on the net trying to figure out how to fix the problem, but nothing seems to be working... ive just tried pluging the usb lead into my phone while holding the home button then connecting it to my computer to see if itunes fires up, but even that didnt work... i dont know what else to try.

  • I reset everything on my iphone 4 and now it won't turn on. It ***** on a loading screen and my lock button is broken. what do i do?!

    I reset everything on my iphone 4 and now it's stuck on a loading scree and my lock button is broken. what do i do?!

    There is nothing you can do as you won't be able to reset the device.
    You can wait until the battery goes flat then try connecting it to power so it restarts. If the same issue occours then you'll need to restore it on iTunes by entering recovery mode.

  • How can you reset an ipod if the lock button is broken?

    how can i reset my ipod if the lock button is broken?

    To reset the iPod without the hardware buttons,
    - Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
    If you mean place in recovery mode then use on of these
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC           
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

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