My iPhone 4 shuts down by itself

I'm one of the few who are still using iPhone 4 , but anyway, I had this problem happened twice already today. The phone shuts down by itself. The screen becomes dead and black. I have to press and hold the wake/sleep button with the Home key at the same time for it to start. It works for a while, but then it happens again. Can anyone help? Appreciate it much.

Hello there gilcelis99.
The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

After 2 weeks my Iphone 4s shuts down by itself and I cannot turn it on. What can I do. Itunes is telling me to restore the phone but the phone is saying the software isn't available

My Iphone 4s shut down by itself after a phone call and I cannot turn it on. I took it to istore and they said it was unrespinsive and there is nothing they can do? Anyone has a clue what can be done? When I connect the phone to itunes it indicates that the phone should be restored, however when i try to restore it, it says the "software for this iphone is not currently available" Is there anything I can do other than put this brand new iphone in the grabage?

On computer, at the top of this page is a Tab for iTunes, click it, make sure iTunes is up to date. Also make sure computer Fire Wall and Anti Virus do not interfere with iTunes, turn them OFF to be certain.

Why does iphone 3gs shut down by itself?

Why does iphone 3gs shut down by itself?

Its pobably running out of battery, Try plugging it in.
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
If Someone Helped You, Click
"This Helped Me"
If Someone Solved Your Question, Click
"This Solved My Question"

IPhone 4s shut down by itself at battery 10%, what's wrong ?

Not the first time did I encounter this problem that iPhone 4s shut down automatically by itself at battery 6%-10%.
Does anyone have this issue so far?
Thanks

it will at 10% ... something about it needs the xtra reserve..so when you plug it in it wakes back up right away, but if you let it drain tofar, it takes minutes to get enough charge to wake back up.
Hope thats right ??

IPhone keeps shutting down by itself

Hello People,
I need help, Yesterday i booted up my iphone and it crashes like each 5 minutes,
i see a white screen fastly and it crashes and shuts down, then it try's to reboot itself,
So i put it in the computer and updated my os to 4.3.5 (if thats the latest (not 5)).
But now when i plug it into the computer it goes on and off byitself.
Video of the crash: http://www.youtube.com/watch?v=SLBCkCiSZu8
How can i fix this or what could be the problem?
Kind Regards,
Gijsm

iPhone shutting OFF by itself is most often due to faulty battery. You have already done a Restore. Make Genius reservation and take iPhone to Apple Store for quick free battery dianostic testing to confim that it is a battery problem.

My iPhone 3GS shuts down by itself.

What shoud I do? After intalling ios 5 my iPhone shuts down and reinitiate by itself several times a day! What's going on!?!?

Hi,
It probably wouldn't hurt to Check that All your Apps are compatible with iOS 4...
And If you haven't already… you could try the following Troubleshooting Steps:
1) Restart
2) Reboot
3) Reset
4) Restore (from Backup)
And if those 4 Steps don't Cure your ills…
5) Restore as New…
See this Link for Restoring:
http://support.apple.com/kb/HT1414
Hope this helps,
Cheers
iPhone User Guide Link:
http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf

My iPhone 4S Shutting Down by Itself...

I've had the iPhone 4S since launch, but during the past week it has shut down 3 times just by itself. All 3 times the only way I can get it to boot again is by holding down the power and home button. The power button does nothing at all and plugging it into a power outlet or my mba does nothing. Every time it boots back up it shows that the battery is not empty or even in red, so that's definitely not the issue.
Has anyone else experienced something like this?

My iPhone 4S is doing this as well, and it also started about a week ago. Something's not right. Time to investigate further with Apple Support.

Why does my iphone 4s shut down by itself even with full charge? It comes back on only when I do a hard reset! Any solutions to this?

My friend recently gifted me a brand new iPhone 4s bought in the the US. I live in India though. My phone keeps shutting off by itself even when there is full battery. And, it comes back on only with a hard reset. Why does this happen?

Thank you! I will try restoring it as new. But getting it back to the US for service is going to be a task!

My iPhone 5 shut down by itself and can't be turned on.. help?

I woke up this morning and I couldn't turn on my iPhone. I've tried charging it, just in case if it runs out of battery, but still it can't be turned on. My lock button on top is slightly broken too...

Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo You may need to do this more than once If your power button is broken Take iPhone to Apple Store they may exchange iPhone but you will need to pay part of cost. Bsydd uk

My iPhone 4 shuts down by itself and doesn't turn on

I have an iPhone 4, today randomly it turned off for 2 hours, when I realized I tried to turn it on but nothing worked until I restarted it. It can't be the batter because it had 85%. Any idea for my situation??? I bought it in June.

Hello there gilcelis99.
The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Iphone 4S shut down by itself and will not turn on.

I was using my phone in the car on Sunday and it was working perfectly fine, got home and placed it on the table. Went away for 10-15 mintues and I had come back to find it was off which I thought odd as the battery was almost fully charged. I attempted to wake it using the sleep wake button - nothing. I assumed it had gone flat for some reason so I put it on charge, an hour later still nothing, plugged it into the computer - nothing. Tried to hold down the sleep/wake + home button for 30-45 seconds - NOTHING Itunes wouldnt recognized it either it has been off since Sunday afternoon and hasn't turned back on at all - no heat either. It is still under warranty so I am hoping I'll get a replacement when I send it to apple it's about 10 months old + water indicators have not been set off.
Any help or ideas would be appreciated I think I have tried almost everything to try to get it working.

See this Discussion
https://discussions.apple.com/message/19521062

Iphone 4 shuts down automatically even when rebooting with the home and power keys

My iPhone 4 shuts down by itself even though the battery is 40% charged. I tried the two button reboot (home+power key) at the same time, it starts first then it quickly shuts down again.
This has been going on for about 4 days in a row now.
Please help
Thanx
iPhone 4
iOS 7.1.2

Howdy asem18,
This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
So long,
-Jason

IPhone 4 shuts down automatically

My iPhone 4 shuts down by itself even though the battery is 40% charged. I tried the two button reboot (home+power key) at the same time, it starts first then it quickly shuts down again.
This has been going on for about 4 days in a row now.
Please help
Thanx
iPhone 4
iOS 7.1.2

Howdy asem18,
This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
So long,
-Jason

My iphone 4s shuts down automatically

My new iphone 4s shuts down by itself. Sometimes it starts up again and other times it just stays off. Should I just take it back to the Apple store while it is still under warranty?

I have this question too (0) Reply Categories: Phone and Messaging, Voice Control / Siri, Playing Music and Video, Mail, Contact & Calendar, Wi-Fi, 3G and Bluetooth, Syncing, Apps, Basics, Location Services, FaceTime, Internet Tethering / Personal Hotspot, Messages, Safari Tags: wjosten

My phone has been shutting down by itself. Why is it doing that?

My Iphone has been shutting down by itself and its not keeping a charge either i use to keep battery life until at least the end of the day, thatas even when I close out my apps. Even Siri start talking on its own. Whats the reason for all this?

The iPhone can shut down by itself when the battery is too low. Don't know if you have a malfunction that is running continuously and as such draining the battery ...or if you just have a warn out battery.

My iPhone 4 shuts down by itself

Similar Messages

Maybe you are looking for