My iphone 4 stuck into recovery mode and giving error -1

my iphone 4 stuck into recovery mode. i am not able to restore it . its giving me error -1. in previous months my iphone start loosing network & showing no service . And now when i tried to resore it is showing me this error. Please suggest me some solution . it is a factory unlocked phone from unites states but now out of warrenty.

Error 1 or -1 indicates a serious hardware issue.
Take the device to Apple for evaluation and replacement.

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Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..

Hi awison,
If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks for using Apple Support Communities.
Best,
Brett L

I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

Try the iTunes troubleshooting advice here:
Windows - http://support.apple.com/kb/ts1538

IPhone stuck in recovery mode and I NEED MY MEDIA!

Trying to update to the newest OS, typically failed with an "unknown error (-1)" and now my phone is stuck in recovery mode and wants me to restore it. I have many photos and videos only on my phone that I desperately do not want to lose, no icloud. How can I retrieve them?? I did a sync/backup via itunes right before trying to update but I don't think that saves my photos, does it, since itunes doesn't import photos from my camera roll? Help.

Thanks. I ended up trying to restore it, and it then gave me the same error message! With "cannot be restored' AWESOME.
I don't have access to another computer currently. I tried pretty much everything on that page and other forums I could find except for the things that I don't understand or don't know how to do such as connecting without an internet proxy(what? tech-stupid here, I need it spelled out.) configuring security software, ports and firmware and really this is all gibberish to me. It's mind baffling how I had a perfectly working phone and computer 2 days ago and now because of this stupid update I have no phone at all. Guess I'm just going to have to call apple and try to have them sort it out for me although usually when I call them I don't understand how to do half the things they say anyway... isn't there anyone who can translate more simply to a computer moron?? Hah. I'm in the middle of nowhere WV, apparently there's not even an apple store in this entire state, so that's out. Seems like everytime I have to update anything regarding apple it turns into a major problem.

Iphone stuck in Recovery mode and Windows says it cannot find drivers

My phone is stuck in recovery mode and XP is saying that it cannot find iphone. The drive driver menu shows a big yellow quesiton mark for two Apple Mobile Device (Recovery Mode). This all happned during the ios4 update. I tried to manually point the system to the Apple folder but it could not find a driver. Now my iphone is stuck recovery mode. Help.
Message was edited by: BAGOM

I GOT THE SOLUTION!!
This problem happens due a conflict between the Samsung's Software "NEW PC STUDIO" and the Apple Drivers!
The solution is unistall all Samsung's Software and removing all Apple Softwares as well (like iTunes, device drivers etc)
Then cleaning the Windows Register with some software like CCleaner AND manually using REGEDIT, just find for Samsung (carefully with other Samsung Devices like HardDrive. You musn't remove something like that) then, finding for New PC Studio.
Remove all Keys related Samsung New PC Studio.
Restart your PC and reinstall iTunes lastest version.
Now, you can put your iPhone in Recovery Mode that Windows will recognize it!

Iphone stuck in recovery mode. itunes says error 28

Yesterday my iphone went into recovery mode. i tried to connect to itunes but it is not recognised. when i try to restore it starts the process then comes up with an error 28 and goes back to recovery mode. have tried using other computers, user accounts, turning off and everything i can think of.
not sure if there is anything else i can try before i take it back to the shop?
any help please!

Hi Matt,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error2001
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Hope this information helps ...
- Judy

Iphone stuck in recovery mode and can't recover because "This device isn't eligible for the requested build"

I have an iPhone 4S and it has been stuck in recovery mode for whatever reason. I have tried using data recovery software that can turn my phone to normal mode but when it tries all my phone does in turn off and then on again, back into recovery mode. I can't use iTunes to recover my phone because it won't let me do it without updating and recovering the iPhone. When I do this it gives me the error "This device isn't eligible for the requested build"
Is there any other way I can restore my phone from backup without getting this error?

https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
Look for the thread with the green checkmark to find the answer to your question.

Iphone 4 is stuck in recovery mode and gives error code 2001 when trying to restore from itunes...any help?

Just downloaded the new software from itunes today for my iphone 4. While talking on the phone while plugged into macbook (charging) my call was dropped and then my phone turned off. Itunes now says it found my phone and it was in recovery mode and I need to restore it. When I try to do that I get an error code of (2001) and I am unable to go any further. any help from anyone please? Thanks. Ben

Thats okay
Are you using a Mac or PC? The step about ports, it not really relative to your issue (error 2001)
Apple wrote (in TS1275)
(2001, 2002, 2005, 2006, 2009, and so on) If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. Learn how to reset the SMC. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue continues, it may be related to conflicting security software.
So I would try an SMC reset if you are on a Mac. But mainly, try a different USB cable if you have one.

Iphone 3gs in recovery mode and gets error on itunes

Hi my iphone 3gs in stuck recovery mode and gets an unknown error on itunes when afterdownloading ios6 and trying to restore.
My phone is useless right now:(
I did have a uncomplete cloud backup inprogress when I tried ti update the ios

Hi Han38,
If your iPhone is in Recovery Mode but isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

Stuck between "Recovery Mode" and "an error occurred while trying to update

My iPod touch is stuck in Recovery Mode (meaning it has become a $500 paper weight) and when I plug it into iTunes and try to restore and update it the message is something like "an error occurred while trying to update your iPod (14)". Everything was just fine until I downloaded software 2.2 and try to install it. I've tried disconnecting other USB devices and changing the USB port (as I read about this in other forums) but still no success. I've been trying since yesterday now, and I am beginning to get desperate. I'd appreciate any help. These updates seem to have become a "plug and pray" kind of thing...

if if makes you feel any better, i received my ipod touch and two hours later it did the same exact thing. i've followed everything on the apple website and nothing works. it does make a great paperweight though.

HT1414 iphone stuck in recovery mode cant restore error cod 2001

My phone is not able to turn on and when i plug it in on a charger it just says plug into i tunes. When i plug it into i tunes it says its in recovery mode and its going to restore then my phone just restarts and it says unable to restore Error code is 2001 Anybody know whats wrong????

Hi Matt,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error2001
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Hope this information helps ...
- Judy

Iphone gone into recovery mode and wont connect to itunes or allow me to turn it on

i tried to downlaod the new software and now phone has gone into recovery but wont connect to itunes or allow me to turn phone back on

Hey Justinrulz108,
Thanks for the question, and welcome to Apple Support Communities.
Your issue sounds similar to the device not being recognized in iTunes while in recovery mode. It may be good to attempt the troubleshooting in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Refer to Step 5 "Verify that the Apple Mobile Device USB Driver is installed" and the sub-section titled "If the device is not recognized while in Recovery Mode". Here is an excerpt to get you started (see article for full information, including important additional steps):
Your device may not be recognized while in recovery mode. This can happen during an update or restore of your device. Typically when your device is in recovery mode, it will show the "Connect to iTunes" logo on its display. If iTunes does not recognize the device when in this state, try the following:
1. Open the Device Manager:
Windows XP: Click Start > Run. In the resulting dialog, type devmgmt.msc and press Return.
Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return on the keyboard. If Windows needs your permission to continue, click "Continue".
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
2. Click the plus ( + ) icon (Windows XP and Vista) or the disclosure triangle () (for Windows 7 and 8) next to Imaging Devices, Other Devices, Portable Devices, and Universal Serial Bus Controllers to expand these sections.
3. Check these sections for one or more entries called Apple Mobile Device (Recovery Mode). These entries may or may not have exclamation marks on them similar to the following:
[continue with steps]
Thanks,
Matt M.

Iphone went into recovery mode after trying to update to 5.1

I went to upgrade to 5.1 and my iphone went into recovery mode and will not work unless i restore it, if i do this will i lose everything!?

dfu mode
How to enter iPhone DFU mode
Connect the iPhone to your computer and launch iTunes
Turn the iPhone off (hold down the power button at the top of the iPhone)
Hold down the sleep/power button and home button together for exactly 10 seconds, then release the power button
Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected
When you are in DFU mode your iPhone screen will be completely black
Even though the screen is black, that doesn’t mean the device can’t be interfaced with either iTunes or a custom firmware client (for jailbreaking, etc).
Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode. Again, DFU mode is signified by having a completely black screen on the device. If anything else is the case, repeat the steps above until you enter into DFU mode successfully.
Exit DFU mode on iPhone
The simplest way to exit out of DFU mode is to hold down the Home and sleep/power buttons on the iPhone while connected to iTunes. Then just hit the power button as and this should reboot the device as usual.
And if you’re curious, yes this works all the same on an iPod touch.

How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

http://support.apple.com/kb/TS3694#error1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
http://support.apple.com/kb/TS3694#error1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone

My iphone 4 stuck into recovery mode and giving error -1

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