My iphone 4 the screen was totally blanck like white screen nothing is visible it is in 90 days warranty now i am new delhi
my iphone 4 the screen is totally blank like white screen nothing is visible.replacment done in dadeland mall apple store on 19th of janvaury 2014 this month and it has got 90 days warranty.now i am in new delhi,India.I have called to apple care USA and they have given the toll free number of india they said it a hardware problem and this has to replace only in USA .now i am not going to USA so i would like to request you that please arrange to replace or repair my iphone 4 in apple care centre at new delhi as this iphone has a warranty just they can send the message and apple care people will take care over here as i bought many product from Usa like HP laptop ,sony camera and other things and they have given the international warranty and over here all the sevice centre will take care so why not apple care peoples take care?
i am waiting for your favorable action and reply
thanks
Rajeev Gupta
Please disregard this question. I'll submit a shorter and more direct question. Thanks.
Similar Messages
-
I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!
Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
Read:
http://www.apple.com/support/iphone/assistant/restore/ -
was doing the latest os update on my iphone 4 the update was interuptedby a bad internet connection and now the screen is stuck on an image of the itunes logo with a pic of the usb cord and an arrow in between HELP!!!n
or you can try this
http://www.iclarified.com/entry/index.php?enid=1034 -
One week ago my iPhone felt, the screen was damaged but it was still working. Today it felt again and now it doesn't turn on, what can I do? Please help me.
Hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears on the screen. Ignore the red slider. When the logo appears let go of the buttons.
-
I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
Any advice would be much appreciated.I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
-
While browsing the internet with my iPhone 4S the screen goes black and it looks like it's turning off, but it pops up to the unlock keypad screen. It has plenty battery and I was wondering if it is an issue of using too much of the iPhones RAM or not. I have no other apps open besides Messages. I am getting kind of worried as it started around two weeks ago and it has gotten increasingly frequent.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.
-
Hi..
While working in India I bought an iphone 4s (with international warranty)
I have synced my old iphone 4...and get this message when trying to sync the new phone.
iTunes could not back up the iPhone because the backup was corrupted or not compatible with the iPhone.
Do I need to buy Lion? Whats up?
Any help?
ThanksI get this issue about once a week on my iPhone 3GS running 4.2.1 (although it's been happening since 4.0 I believe). It starts will the iPhone stalling while backing up. I then end up sliding to cancel on my iPhone. I unplug my iPhone and plug it back in. It looks like it syncs but I then get the error message that you get. Here are my steps to temporarily solve the problem:
1. I curse a little
2. I unplug my phone and quit iTunes
3. Open iTunes and plug my phone back in (sometimes the problem is solved at this point)
4. Curse some more (if the problem persists)
5. Unplug my phone and turn it off. At this point I end up having to do a hard-restart on my phone because it won't shut down (hold the home button and power button at the same time until the screen blips off)
6. Turn the phone back on and try syncing again (50% chance the problem will be "solved" at this point)
7. If I still get the error message I curse one more time and then simply hit "sync" in iTunes. 99% of the time it will be solved in this step. If the issue is still present then I will try once more to restart iTunes, and then if that doesn't work repair disk permissions.
Like I said, I seem to go through this routine every week or so. This week I've had to do it twice already (once yesterday and once today). I've tried restoring my phone using previous backups but the issue still occurs. I think my next step will be to do a full factory restore, which means I'll have to organize my data and apps all over again (like having a new phone). This is a last resort!
I hope this long post helps. -
ITunes could not restore the iPhone "___'s iPhone" because the backup was corrupt or not compatible
Ok so bear with me here, it is somewhat of a long story.
I had been using an iPhone 4 for a while, with an old iTunes account that has all my stuff from over the years on it, on my computer. A week ago, I dropped by iPhone 4 in the sink and it got covered with water, despite quickly pulling it out, putting it in rice under a lamp, the phone was shot, and I was without a phone. My Dad, who is on the same AT&T plan with me, was using an iPhone 3. He was available for an upgrade, so he got a new iPhone, and gave me the iPhone 3. Now i'm not an apple master or anything but I have a good idea of what I am doing, normally, I backup my phone to my computer every few months. Basically everytime I plug it in to my computer which isn't very often because I just charge it with the wall charger. So got my SIM card with the same phone number and all, and obviously, while still being my number, it had my dads apps, messages, contacts and photos on it. So I bring it home, and plug it into my computer, I cancel the intial sync, and right click on the phone on the left side of iTunes and hit "restore from backup" I look through the list of backups, and the most recent one I see is from Dec 11, 2011. Which is surprsing because i'm pretty sure I had backed up since then, but I say whatever i'll still get contacts apps and most pictures back etc. So I hit it, and go through with it, and it tells me there was a more recent date of backing up, relieved, I click on that and continue, the normal bar comes up it says something like estimated time 30 minutes, so I walk away, come back 5 minutes later, and I get an error message saying, "iTunes could not restore the iPhone "____'s iPhone" because the backup was corrupt or is not compatible with the iPhone." Confused, I go back and try again, however this time I click on "old backup (the dec 11th one rather than the newer one) and the same thing happens after a few minutes. I go back a third time, and select a time from August of 2011. And I hit restore, and it goes through. However, this happened to be a backup I made right when I got my new iPhone 4, and therefore I basically restored my phone, to having nothing. Thats where I sit right now, with none of my contacts or pictures. I'm not sure if I backed up to iCloud or not and i'm not sure how to retrieve that. Some extra things: When I try to sync my iTunes library and apps onto the new iphone 3, I need to greatly reduce the number of songs and apps beacuse this iPhone is only an 8gb while the old one was 16, (I don't think that is the reason I am getting the error message though because when I sync it clearly says "Your iPhone does not have enough space). Also, this is obviously an iPhone 3, not an iPhone 4, updated with the most recent iTunes software, which, I believe is 5.1.
Any help would be greatly appreciated as I have over 1,400 pictures saved on my old phone (very important things to me) and a contact list of over 300 including important friends, coaches, teachers and workers.
Thank you very much, if it doesn't say my email on here try me at [email protected]
Thanks again
-Drew
Edit: The current phone is an iPhone 3G, not a 3Gs.ashleyfrg2,
you will need to restore your phone as a new device and NOT from backup. If you've been using your phone as recommended, you should have minimal data loss: Photos should have been imported to your computer right after taking them; contacts should be safe in a cloud service or on your computer. You CANNOT downgrade to 4.3.3. -
I have recently updated my phone and am attempting to sync it. I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message. What do I need to do now?
iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ -
I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?
If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information. -
"itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.
Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!
-
How do I remove the lock (with the circle around it) on my Iphone? The screen won't change to the side view. I have no idea what button I accidently
pushed.... Please advise! Thanks, AmyDouble click the home button, swipe the dock at the bottom of the screen to the right, tap the circle/lock so it becomes just a circular arrow.
-
I go to touch an app or game button on my iPhone and the screen blinks like its trying to open, but nothing happens. Why and what do I do to fix it?
Are there any apps in the muti-tasking bar? If the app closed unexpectedly and appeared in the muti-tasking bar, end it. Double tap the home button and then hold the app until it starts to wiggle then tap the minus at the top left at the app (if you want, end all the remaining apps) try opening them now. Hope this helps! :)
-
I dropped my iphone and the screen has blue lines on it. Siri still works but the screen doesn't but the screen isn't cracked or shattered. What should I do?
Bring your phone and $199 to the Apple store for an out of warranty exchange of your phone. You clearly broke it when you dropped it.
-
I have only recently got my iphone, and the screen won't rotate in Safari, the ipod, photos or messaging. It works fine in games (eg Doodle Jump). The screen portrait lock is off, and i have tried turning it on and off and updating it. Why wont it rotate?
Next step is to Restore it in iTunes from your backup. If that does not work they try Restoring it as a new phone. If still no go it is a hardware failure and you will need to get it serviced.
And you are not showing the hardware lock icon on the top right of the home screen?
Maybe you are looking for
-
Variant / or / parameter Tranaction for a report
I want to create a transaction code for a report . This transaction code should load a variant ( Protect a parameter field ( Value = xyz & user can not change it ) . Can someone tell me how to proceed ? Thanks
-
How to get list in itunes & ipod touch to synce based on sort
I can't find how to get a smart playlist that I created and called "most played" in itunes to be in the same order on my ipod. I created a smart playlist that contains all songs that have been played more than 100 times and clicked on the "plays" col
-
int i=1; i <<= 31; i >>= 31; i >>= 1; can anyone explain how the result i value=-1 thanks
-
Can't see album art until I play the file
On my previous version of iTunes and even on my friend's power book running iTunes 7 you could see the album art in the bottom corner just by selecting a song file. On my computer I have to actually start playing the file before the picture appears i
-
Error: "Windows could not apply unattend settings during pass [offlineServicing]"
Hi, Using Windows Deployment Services and PXE boot, I am getting an error when installing Windows 8.1 and Windows 2012R2: "Windows could not apply unattend settings during pass [offlineServicing]" Deploying Windows 7 does not have the same issue. T