My iphone 4 will not allow me to install the updated verison ios5.1.1.

My iphone 4 will not allwo me to install the updated version ios5.1.1. I click on UPDATE, it starts the backup but 30 seconds in I get the following error message: AN ERROR OCCURRED WHILE BACKING UP THIS PHONE (5000) WOULD YOU LIKE TO CON'T TO UPDATE THIS IPHONE? CON'T WILL RESULT IN THE LOSS OF ALL CONTENTS ON THIS PHONE... PLZZZZZZ HELP

Edit the contact and verify that the phone number is in a field named Mobile or iPhone. Sometime work or home is for email, not for phone numbers.

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HT201269 my iphone will not allow me to press the sync button, any suggestions

my iphone will not allow me to press the sync button. It is showing as greyed out. Any suggestions ?

I am having the same issue. After hunting around on the community boards for a while, I noticed that ZoneAlarm Firewall came up fairly often as causing issues with syncing. I re-activated the firewall that came bundled with my less-than-a-year old Windows 7 pc and completely uninstalled ZoneAlarm. I dragged and dropped one of my playlists to the iPhone 3GS and then most of my music then came back, but I am still unable to get all my custom ringtones (created in i ringer) to reload. I've tried dragging and dropping to no avail (I use "manually manage" because I add audio books from the library).
Others have posted these same issues and the odds that we are all doing the same exact wrong thing seems astronomical - there must be an issue with the latest firmware update. Different iPhone versions, different OS on computers, PC v Mac - all having problems after the latest update. Coincidence? Hmmmm!
If you do have ZoneAlarm, it might be worthwhile to change that...

Will not allow me to install any updates at all

Using 10.6.4 will not allow me to install any updates for itunes, flip4more, ect.
The Console keeps showing
1/3/11 6:15:47 AM com.apple.launchd[1] (org.ntp.ntpd[683]) posix_spawn("/usr/libexec/ntpd-wrapper", ...): Exec format error
1/3/11 6:15:47 AM com.apple.launchd[1] (org.ntp.ntpd[683]) Exited with exit code: 1
1/3/11 6:15:47 AM com.apple.launchd[1] (org.ntp.ntpd) Throttling respawn: Will start in 10 seconds
1/3/11 6:15:57 AM com.apple.launchd[1] (org.ntp.ntpd[684]) posix_spawn("/usr/libexec/ntpd-wrapper", ...): Exec format error
1/3/11 6:15:57 AM com.apple.launchd[1] (org.ntp.ntpd[684]) Exited with exit code: 1
1/3/11 6:15:57 AM com.apple.launchd[1] (org.ntp.ntpd) Throttling respawn: Will start in 10 seconds
1/3/11 6:16:07 AM com.apple.launchd[1] (org.ntp.ntpd[685]) posix_spawn("/usr/libexec/ntpd-wrapper", ...): Exec format error
1/3/11 6:16:07 AM com.apple.launchd[1] (org.ntp.ntpd[685]) Exited with exit code: 1
1/3/11 6:16:07 AM com.apple.launchd[1] (org.ntp.ntpd) Throttling respawn: Will start in 10 seconds
1/3/11 6:16:17 AM com.apple.launchd[1] (org.ntp.ntpd[688]) posix_spawn("/usr/libexec/ntpd-wrapper", ...): Exec format error
1/3/11 6:16:17 AM com.apple.launchd[1] (org.ntp.ntpd[688]) Exited with exit code: 1
1/3/11 6:16:17 AM com.apple.launchd[1] (org.ntp.ntpd) Throttling respawn: Will start in 10 seconds
Need help on how to stop this and get the updates to work.

I am havin' this same problem. I've upgraded to Snow Leopard and when i checked for updates, in this case for 10.6.6 version, when I click to install, and the system should aks to me my password to continue, nothing happens. Then I've tried to install 10.6.6 combo to see what happens, nothing happened. So I started to search for a solution and I finded a guy with this same problem and he said that he went to update section on apple's website and downloaded the version 10.6.1 and then it worked fine. Unfortunately, in my case nothing happened, again.

HT200189 Updated 10.9.1 but will not allow me to install VPN Update

Updated OS X to to v. 10.9.1 and restarted computer twice, but will not allow me to select a destination for VPN Update for OS X Server software; error says "VPN Update for OS Server can't be installed on this disk (MacIntosh HD). This volume does not meet requirements for this update.
I also updated OS X Server from the App Store to latest 3.0.1. and still does not allow me to install the VPN update.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Windows 8.1 Will not Allow me to Install the Drivers for Officejet 4500 Series

Hi....I just purchased my new Laptop running Windows OS 8.1. I tried to install the Software for my
HP Officejet J4500 Series and the install process Stops with this MESSAGE:
"HP Officejet 4500 Series. The Operating System on this Computer is not Supported. The installation
cannot continue until this is resolved
Supported: Windows 2000 Windows-XP 64 bit"
I love my Officejet J4500 it has never failed me. I purchased this printer 3 years ago from Best Buy.Is their a New Software Drives that I can Download so that my J4500 will operate with my Win-8.1 OS ??
What suggestions do you have for this problem... Thank you for your Help with this....Rginarizona

Hi,
Try
HP Printer wizard
http://ftp.hp.com/pub/printers/hppiw/hppiw.exe?jumpid=ex_r4155/hho/ipg/ccdoc/piw/
Download and Run the HP Windows 8 Printer Install Wizard
Regards

Part of a previous uninstall will not allow me to reinstall the latest verison of Firefox even though a search shows all previous versions are removed?

I am unable to install due to a message I get that says a previous version was not completely uninstalled and wants a restart of my PC? A search reveals there is no remaining Firefox on my PC so is there a fix?

Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

My iPhone will not allow me to use slide screen? i have powered down and restarted several times. still cannot acces my phone. help needed.

My iPhone will not allow me to use the slide feature. I have restarted the phone several times. any suggestions?

Try rebooting. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPhone should restart. See if you can use it when it comes back up.

I have a cd of New Yorker magazine cartoons which I got in 2004. It requires adobe 6.0.1 but my computer will not allow me to install that version as it is outdated. I have windows 7. -Bob

I have a cd of New Yorker magazine cartoons which I got in 2004. It requires adobe 6.0.1 but my computer will not allow me to install that version as it is outdated. I have windows 7. How to I get this CD to open? -Bob

If the CD absolutely requires that old version, then it is basically obsolete. However, it might work with the current version ... have you installed the current version of Adobe Reader, and if so what does it say when you try to use the CD?

HT6162 My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS

During the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

during the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

Follow the instructions here > http://support.apple.com/kb/HT1808
You may need to try a few times to get it to work

Adobe application manager keeps opening and will not allow me to install creative cloud

Adobe application manager keeps opening and will not allow me to install creative cloud. I am trying to sync fonts and the install is not working. The adobe application manager will open on its own and not allow the creative cloud app to install. I do have other creative cloud products installed however the creative cloud installer icon is not appearing in my toolbar nor does creative cloud show up as an app. I get an error message that I must have creative cloud installed when I try to sync fonts via the type kit to photoshop.

Hello ducky,
as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
Sometimes the "opm.db file" is the culprit. In this case you should delete it.
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

CC will not allow me to install MUSE 2014 ....take me to Adobe site which states "Muse is downloading now..." however after a hour nothing has downloaded ...very Stange no error message either.

CC will not allow me to install MUSE 2014 ....take me to Adobe site which states "Muse is downloading now..." however after a hour nothing has downloaded ...very Stange no error message either.

Braxs please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Muse CC 2014.

Garageband on my iphone will not allow saving to iCloud. I have GarageBand 1.2.1

Garageband on my iphone will not allow activation of icloud. I continually get an error message that 'you have not set up iCloud on this device, close garageband open the settings app and sign in to iCloud.' i am signed in. I have GarageBand 1.2.1
I have uninstalled and reinstalled GarageBand many times,
I can't share between iPhone and iPad which is really frustrating.
Is it an iCloud bug or a GarageBand bug?
Any ideas?

I have the same message! I just got a new iPad yesterday, to replace an old one. I also just bought $40 worth of extra iCloud storage space, and my iCloud from within GarageBand on my iPad won't work at all!!! It keeps saying the same message you stated above. I have been on the phone for literally hours with Apple iPad support on the phone yesterday and today, and it's still NOT FIXED.
APPLE, PLEASE HELP??????!!!!!!!!!!!!!!!!!!!!
HOW CAN WE FIX THIS? I PAID EXTRA MONEY SO THAT I CAN HAVE MY MUSIC ON ICLOUD SHARED BETWEEN DEVICES.
I hope the answer comes swiftly!!!
Thanks!
message:
enabling icloud
you have not set up icloud on this device. close garageband, open the settings app, and sign in to icloud.

HT201269 I am trying to restore an old back up to a new phone but it will not allow because it says the "old iphone" password is incorrect but the password I am using is the only password I have?? Help? What does this mean?

I am trying to restore an old iphone to a new iphone but it will not allow becaue it says the "old iphone" password is incorrect but the passwork I am using works for my ITunes account and is the only password I have..?? Please help!! Thank you.

When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
http://support.apple.com/kb/TS1567

My wifes iphone will not allow her to download from the app store when not connected to the computer. Does anyone know what is wrong?

My wifes iphone will not allow her to download from the app store when not connected to the computer. Does anyone know what is wrong?

Resetting your Mac's PRAM and NVRAM
If you have Apple Care you should give them a call.

My iphone 4 will not allow me to install the updated verison ios5.1.1.

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