My iphone 4 will not back up, my iphone 4 will not back up
I called and they said restore my phone i did and it still dont work -__-
I WANNA UPDATE IT.
I kept getting this last week. Really annoying. I found this solution:
Remove (delete) ALL photos and videos from your iphone. Reboot it. Connect to your pc again.
This worked for me, however I've since taken some more pics and it doesn't sync again, so I'm not sure what permanent solution there is, although I've read lots of technical ones by googling it.
Similar Messages
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Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Last weekend I went to the Apple store to replace my phone because the WiFi on my phone is nonfunctional. I need to back up to iCloud before I can replace my phone because I have information on there that needs to be saved. The worker at the Apple store said that, since I cannot connect to WiFi, I needed to plug my phone into my computer in order to back up. I went into iTunes and turned iCloud on, but my phone still will not back up to iCloud. So, I need to know exactly how to back up my iPhone to iCloud without WiFi?
salayer wrote:
should I restore from an old icloud back up from last month and see if my wifi comes on then?
Unfortunately, you can't restore an iCloud backup without using wifi so that isn't an option. -
I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?
And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ? -
MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
2 day old iphone 5s turns off at 95% battery life and will not turn back on. HELP
So I had an iphone 4s for two years, the battery started to not last as long, so with my upgrade I got the iphone 5s (greatttt). Anyways I had it for a month then all of a sudden I wasn't getting calls, it took over a minute for me to even get a call to send, then once I was on the call others couldn't hear me well, then it would drop (no problems with service, always happened with full bars). Brought it to Apple store, they told me it was a combination between the phone and my SIM card. They gave me a new one and recommended I go to verizon to get a new SIM card. That same day literally 3 hours later, the phone turned off randomly at 65% battery and WOULD NOT turn back on. I had to go back to the apple store, they restored my phone and almost gave me another new one. However they tested the battery and everything and came to the conclusion it was okay and that I needed to restore the phone and set it up as if I did not already have an iphone (not use icloud to bring EVERYTHING over) So we did that and it started to work, that was two days ago. Over the course of the last two days I have SLOWLY downloaded my previous APPS, however the only way to download those are to do it from the "cloud" because apparently I can't just get them from the app store. Well yesterday I got the blue screen of death, however it came back, I thought nothing except that it was over worked. Tonight it went down to 1%, I left it on the charger until it was at 96%. I had NO APPS open. Went to my calendar and added a event for tomorrow, put my phone down and then ten minutes later looked at it and its turned off. It will not turn on, I tried rebooting pressing both buttons, Ive plugged it back it, switched outlets, switched cords, NOTHING.
Of course I wish I never got the iphone 5s at this point.
What now?
Back to Apple again?Yep.
Just like cars, you lucked on a lemon. -
My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??
christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
My iphone 4s will not switch on. Supposidly it has been "charging" all day and stll it does not have enough life to switch on. Rang Apple this morning and they will replace the phone under warrenty free of charge. Only problem is with this being my first Apple product i didnt realise my phone did not automatically back up on itunes or icloud as i had to set this up.
Now i am trying desperately to get my phone to switch on so that i can save all of the baby pictures of my 7 month old son and its not working. i have tried to reset the phone but it does nothing!!
Can anyone PLEASE help as i am very upset and do not want to lose these precious memories?You cannot get Applecare plus now.
It is unlikely that they will replace as it is damaged. The only way to find out is to make an appointment at the genius and and see what they say. -
Since installing Ios7 280 music tunes out of a total of 360 will now only play when I'm within range of WiFi. The remainder now appear with the stupid Icloud logo beside them. How can I get them back on my Iphone 4s and scrap this stupid icloud that I did not want or ask for in the first place. Why can't rotten apple ask if you want the dam icloud rather than just stealing everything without permission and then you can only have access to it through wifi.
Wow, just posting and it seems that there is a solution that is working for me...
What I've did is I turned off iTunes Match on my iPhone, then turned in on again. Now in my iTunes library on my mac I can get the duplicates to be matched or uploaded to iCloud with a right-click, add to iCloud. iTunes Match starts to check the songs and everything is done correctly. Pretty nice! -
I want to delete my old iPhone backup since I can not back up my new phone. Will I lose any pictures? Can you ever see what is actually on the cloud? Last, how do I delete the old iPhone back up. Thanks, been trying to do this for a long time.
Deleting the backup only permanently deletes the backup from iCloud. It doesn't do anything to the data currently in your account or on your devices. To delete it, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of the device that you want to delete the backup for, then tap Delete Backup.
You can't see anything in an iCloud backup, if that's want you're asking. You can only restore it to your device. You can, of course, see your other iCloud data. -
Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?
Place the device in DFU mode (google it) and restore as new.
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I use Win 7 PC with iCloud and Outlook 2010 for syncing my Contacts and Calendar. They have stopped syncing...mostly.
Now, appointments I enter on my local Outlook (iCloud) Calendar goes up to iCloud fine. But, data I enter on iCloud directly does not come down to my local Outlook iCloud Calendar. If I reboot the computer, the iCloud data shows up.
Also, Contacts I try to enter on my Outlook (iCloud) Contacts goes up to iCloud fine, but does not show up in my local iCloud Contacts.
All syncing works with my iPhone.
I have signed out of iCloud on PC. I have stopped syncing and re-started. No change.
I have an .aplzod folder for iCloud. I have a separate Earthlink.net.pst email account in Outlook and a me.com.pst Outlook email account (which I don't actually use) listed under Data Files.
Any help would be appreciated. Curious that Outlook will upload to iCloud but not receive downloads unless I reboot. However, rebooting does not download the missing Contacts.
Jim RobbinsHi Jim!
You've started off with some good troubleshooting steps, so let's see if we can take this a little further and figure out what the issue is with your iCloud contacts and calendars. I have two articles here that will help you troubleshoot this issue a little further, but the troubleshooting steps for both articles are exactly the same, so I will lay those out for you here:
Note: When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual (right-click) menu has also been disabled.
If you are having trouble with a PC (with Outlook 2007 or 2010) and iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
Verify that you are using a Windows configuration that is supported by iCloud. For more information, see iCloud system requirements.
When enabling Calendars in the iCloud Control Panel, part of the setup process is to copy your Calendars data from the default Outlook ".pst" file to iCloud, and then remove the Calendars from the ".pst" file by placing them in the Deleted Items folder in Outlook. The Calendars data is then stored in the iCloud data set within Outlook so that changes can be pushed to and from Outlook by iCloud. Be sure you are looking for your data within the iCloud dataset within Outlook after enabling Calendars in the iCloud Control Panel. The deleted files can be seen by viewing Deleted Items within your Outlook Folder List. This is not iCloud removing your data; iCloud simply copies your data into the iCloud data set and then removes the local Calendars data by placing it in the Deleted Items folder.
Make sure your computer is online. Attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Click here for more information about troubleshooting your Internet connection.
Open a secure website to test if you are online as is necessary for iCloud Calendar. This also tests if the ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud in order to push and pull updates to and from the iCloud Calendar servers.
Verify that your iCloud member name is entered into the iCloud Control Panel pane. See iCloud Setup for more information about setting up iCloud on Windows.
Completely close and reopen the iCloud Control Panel.
If you recently made changes in Outlook and they are not moving to your other devices or vice-versa, click the Refresh button in Outlook.
Turn iCloud Calendar off and back on:
Close Outlook.
Open the Windows Control Panel:
In Windows 8, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, and then click the iCloud Control Panel on the left.
In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
Remove the checkmark in the checkbox next to Mail, Contacts, Calendars & Tasks, and click Apply. Wait a few seconds, then replace the checkmark, and click Apply.
Open Outlook and test to see if the issue has been resolved.
Ensure the iCloud Outlook Add-in is active within Outlook.
Outlook 2010:
Open Outlook 2010.
Click the File menu.
Click Options in the left panel of the Outlook window.
Click Add-Ins in the left panel of the Outlook Options window.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For Outlook 2007, follow these steps to verify the iCloud Outlook Add-in is active
Open Outlook 2007.
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For additional information about managing Add-ins with Microsoft Outlook, see this Microsoft support document.
Restart your computer. This may sound simple, but it does reinitialize your network and application settings and can frequently resolve issues.
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thanks for using the Apple Support Communities!
Cheers,
Braden -
On a windows 7, i finally got the Iphone4 setup so i can copy my pictures off of the phone. Know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?
See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190 -
IPhone 6 when held in landscape will not open text messages in landscape. Phone needs to be held upright and then back to landscape. The phone sits in landscape mode on a dock.
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