My iphone 4 will not back up when it syncs. A comment comes up stating it cant save back up to my computer?

My iphone 4 will not back up when it syncs. A comment comes up stating it cant save back up to my computer? I have enough space on my hard drive, I have the new version of itunes and iphone software, and have tried restarting my computer several times. I ran apple diagnostics which found no issues! I'm not sure how to resolve this issue, please help me.

I kept getting this last week. Really annoying. I found this solution:
Remove (delete) ALL photos and videos from your iphone. Reboot it. Connect to your pc again.
This worked for me, however I've since taken some more pics and it doesn't sync again, so I'm not sure what permanent solution there is, although I've read lots of technical ones by googling it.

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