My iPhone 4 will not connect to my computer.
It says driver installation was not successful. I have followed the steps on the tech support website and have deleted and re-installed iTunes. My iPad will connect but my iPhone will not. I have also tried downloading the mobile device driver separately but it says the driver is up to date. Can anyone suggest a alternative solution?
Try rebooting your router. Turn it off for a minute or two, then back on.
Similar Messages
-
IPhone 4s will not connect to the computer.
I have a multitude of problems with my 4s and I'm sure that I will never buy another Apple product again.
Within the first week, I was having problems with the microphone. No one can hear me unless it's on speaker phone, and I know it is not a software issue. The people at my phone company sprayed canned air into the phone and claimed it was fixed. It was, for a few months. Now it's back to doing it again. It works about 20% of the time off of speaker.
Then, it got stuck in "dock mode," which I tried EVERYTHING to fix it, and nothing worked. My phone had to be taken apart by a cell phone repairman, and you know what he found? A pin was shoved through the ribbon that connects the dock to the rest of the phone, and after so many months it started putting enough pressure on it to make it think it was cnstantly on a dock.
Now, it will not be recognized by my computer. I have tried EVERYTHING. Everything from this, http://support.apple.com/kb/TS1538. I have even cleaned out the registry of everything apple, itunes, and bonjour before reinstalling itunes, and I have even manually deleted and manually redownloaded, unzipped, and reinstalled the apple mobile driver device. At first, it said USB not recognized. Now, it won't even recognize anything is plugged in. And, it WILL NOT connect to it even in recovery or DFU mode. I have tried three cords and three computers. So, is this software or hardware related? Because honestly, this company isn't worth my time to try to send the phone to because they will do another half assed job like they did when building it. I'd rather just take care of it myself.
This phone is clearly defective, and I would just like a new one that at least WORKS, but Ntelos says that they can't even fix my phone. All they can do is charge me $120 a year for insurance, and then make me pay $200 for a REFURBISHED one, when I paid $250 for a NEW one and have done nothing, not even so much as dropped the phone, in the 5 months I've owned it.You must use Apples iTunes in order to place ringtones or music of your own on the phone. You don't have an android phone which uses a sd card and can load via the usb cable.
If you need info on how to get songs and ringtones and photos on your phone read the manual on your phone or read up at http://www.apple.com -
My iphone 4s will not connect to the computer or charge when on
Ok, so this one is kind of strange. I've had this problem for about a 10 days, and it's driving me nuts. The gist of it is that when I connect the USB cable to the phone and to either the computer or the electricity plug, nothing will happen. The phone will not charge in either, and when connected to the computer, neither iphoto nor itunes will connect to the phone (so no syncing podcasts or photos, grrr).
For a while I thought that it was a hardware problem- it started first by not recognizing the electricity plug, and i could only charge it with the computer (i think since i upgraded it to iOS6 first, about a month and a half ago). At that time, itunes and iphoto were working, so i didn't mind. Then, it started to get picky and i had to plug it a dozen times before it would work. I was very afraid that I wouldn't be able to charge my phone at all- but I discovered that if the phone was turned off while plugged, then it would charge perfectly. If I plugged it in while it was turned off, it would start up and not charge nor connect to itunes / iphoto- so the phone is getting the charge and it knows when it's being connected, but only as long as it's in a coma .
Here are the specs of what I'm using:
iphone 4s
iOS 6, latest version as of today
Macbook 4.1 Intel Core 2 Duo 2,4 GHz
running OSX 10.6.8
and iTunes 10.7 (21)
And here's a bunch of things I've tried:
- different cables
- different computers (macbook pro running 10.8.1)
- push start + off buttons simultaneoulsy for 30 seconds
- connect via wifi (since I need to start with the cable, it doesn't work)
Obviously nothing worked, and I would hate losing the pictures and videos in my phone that haven't been synced. Any ideas?You must use Apples iTunes in order to place ringtones or music of your own on the phone. You don't have an android phone which uses a sd card and can load via the usb cable.
If you need info on how to get songs and ringtones and photos on your phone read the manual on your phone or read up at http://www.apple.com -
My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
My iPhone 4s will not connect with my home WiFi network. I have ios6 on my iPhone. The connection was working perfectly before I updated my IMac and my MacBook Pro to ios 10.8.2. I have had ios6 since I purchased the phone a couple of months ago. It searches for a network and finds them, but when it asks for my password, it will not accept the password. Have never had this happen before.
Hello krosebear,
Thank you for using Apple Support Communities.
If you are having difficulties connecting your iPhone to a Wi-Fi network, the following article should provide troubleshooting that should help you resolve the issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Regards,
Jeff D. -
My IPhone 4s will not connect to wifi, what can I do?
My IPhone 4s will not connect to wifi, what can I do?i have tried network reset, turning wifi off and on but my phone will not connect to any network.
Hi jazznola9,
Welcome to the Apple Support Communities!
There are several steps you can take when troubleshooting Wi-Fi connectivity on an iPhone and it sounds like you have already done a few of them already. In your situation I would recommend reading over and working through the steps listed in the attached article.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Have a great day,
Joe -
My iphone 5 will not connect to my home wifi or Bluetooth after I completed the iOS 7.1.1 update. Before the update I was able to connect to my home network with no issues. Now it rarely finds my home network (unless I'm right in front of the router and even still the signal is weak) and when it does find my home wifi network it frequently disconnects from it. I followed previous suggestions to turn off router or forget network settings and re-establish them but it continues to happen.
This also happening with my Bluetooth connection. My iphone 5 would automatically connect to my home phone Bluetooth prior to the iOS 7.1.1 update. But now my device no longer connects, which means my home phone no longer rings when my cell phone is ringing.
I probably would be less worries if I did not have to monitor my data usage with Verizon. However, I do have a limited amount of data to use and I recently reached the max and had to pay extra money due to my wifi being unable to connect. Can anyone please help me with fixing this?If you have Applecare take it back to the shop and demand a replacement. If not you're stuffed. It's a bug that they've put in the software to get you to buy another iphone. You can maybe warm it up with an hairdryer near the speaker and then turn it off and put it in the freezer for 10 mins then retstart it and wi-fi is there. It could also be a problem with the chip, if you do the freezer thing it comes back.
Apple knows its a problem as there are millions of people out there that it is happening to, in my opinion get shut and get a Samsung!!!! That's what i've done and love my new Samsung S3 Mini miles better than the iphone!!!!
Go on youtube atnd look how many millions of people this has happened to.
Someone needs to put this in the media so they will actually do something the robbing bleeders!!!!!
Also whatever you put on these discussions will get it wiped if Apple don't like what you put!!!! -
My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings
Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport -
IPhone 4 will not connect to macbook air via bluetooth. Message " not supported"
iPhone 4 will not connect to macbook air via bluetooth
Try the suggestions here > iOS: Device not recognized in iTunes for OS X
If nothing helped, repair permissions.
Disconnect the iPhone.
On your Mac open Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Then select: Repair Disk Permissions
This process can take a few minutes.
When it's done, restart your Mac and connect the iPhone.
If that doesn't help, reset the PRAM > About NVRAM and PRAM -
My iphone 4 will not connect to my windows xp it shows it as an unknown device how do i fix it?
my iphone 4 will not connect to my windows xp it shows it as an unknown device how do i fix it? when i plug it in to charge on a wall outlet it works fine, its just does the opposite when i try to connect it to computer.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W. -
My iphone 4 will not connect to my wifi
My iphone 4 will not connect to my wifi during set up after cleaning it out and erasing all info for a fresh start
Hi Friend,
Can your iPad sends iMessages, Facetime calls or something through the internet?
If yes, try to reset your network settings, double check the Restrictions settings, check the Safari settings...
If not, you have some problem with iinternet connection. Look at airplane mode is off, if your iPad recognizes WiFi connection or not, check the Restrictions settings, if other device also faces the same problem with internet connection
If still not working:
1. Go to the Settings App.
2. Tap on Wi-Fi
3. Your chosen network will be ticked. Tap on its white arrow over a blue circle button to its right
4. Tap on DNS
5. Replace the current information with 8.8.8.8,8.8.4.4
6. Try visiting a website with Safari to see if this works.
Hope something here helps -
My iPhone 4 will not connect to my home wi-fi network.
My iPhone 4 will not connect to my home wi-fi network, and it doesn't take me to the password as it used to do. Comcast is my internet provider.
If you can see your home WiFi network inside Settings>WiFi, then press the blue arrow to the right of it, and on the next sreen press "Forget this network".
Now go back so that you see your network again, then press on it and you should be prompted for the password. -
Iphone 3g will NOT connect to itunes
My iphone 3G will not connect with itunes. I see the device as a USB drive e and g and I see the music and files on the phone OK in windows explorer. The phone shows up in the USB devices as MEDIATEC FLASH DRIVE two times. The icons on the phone also are not whats on the box, the bottom icons are dial, filemanager, audioplayer and services for example. I do not have safari or the ipod icons at all. How can I reload the apple OS on this phone??? The phone is a 3G 16 GB. I can not check the os there is no about section.
My phone is not an iPhone. I took it to my Apple store in the mall and its a fake clone. It's close but not made by Apple.
-
Iphone 6 will not connect to itunes on macbook pro
iphone 6 will not connect to itunes on macbook pro
Hello e2011,
I'm sorry to hear you are having issues with your iPhone. If your iPhone isn't being recognized in iTunes on your MacBook Pro, you may find the info and troubleshooting steps outlined in the following article helpful:
If you don't see your connected device in iTunes for Mac - Apple Support
Regards,
- Brenden -
My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
Help please!I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
In the meantime I have also tried:
Deleting and re-creating the account AGAIN!
And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
But please remember that:
The phone would not connect for 2 months after I bought it
Then started working unexpectedly in December
Then stopped working again when IOS 6.1.2. was installed
Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general.
Maybe you are looking for
-
Same ALE logical system for multiple BP
Hello, we are using two processes to deal with the messages we receive from an external partner. For our system this partner is a logical system. My problem is now that we cannot give the same name to to processes. Do you have an idea how to solve it
-
Mail Panel on templates not displaying in Excel
I have created a template in Excel and invoked the "Send To Email Recipient" mail panel so that when the form is completed it is pre-addressed for email delivery. I have found that the only way to force the presentment of this panel (toolbar) is to s
-
SAP XI : Date and Time Service
Hi All, Is there any runtime variable or service in SAP XI through which I can map the current DATE and TIME of the system. Currently I am using XSLT mapping and in that XSL I am calling java code for Date and Time. So is there any other way through
-
All my songs are no "unchecked" -- Help !
Somehow all the songs in my library became "unchecked". I can't seem to figure out how to execute a "Select All" and put the check marks back. Please don't tell me that I have to individually check 6,000 songs ! Thanks
-
What is the best way to edit meta data..
What is the best way to edit meta data and tag photos, faces, places etc. and have the data saved to the original photo. On a PC I would just use Windows Gallery. iPhoto on the Mac allows for some tagging, but it doesn't save to the original file. I