My iphone 4 will not go into recovery mode, and will not charge or connect to itunes. Also, it randomly shuts down.
So when I plug it in, it doesn't recognize that it's being plugged in. I've checked the charger cord, and everything. By the way, I think it's ios 7.1.2, but I'm not sure. It's definately ios 7
Try holding the Sleep/Wake and Home buttons down until the Apple logo does not reappear--even if it takes a few minutes. Then try the DFU mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
Similar Messages
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My iphone put its self into recovery mode and will not let me restore it what can i do ?
i am really stuck my iphone does not seem to work it will not connect to itunes and i really do not know what to do it keeps telling me yo connect to itunes and restore but this is not working. i think the iphone software may be damaged but i am not sure has any one got any ideas :/ ?
Put the phone in DFU mode (google it) and then restore.
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My iphone has gone into restore mode after accidently pressing backup. It tells me i will lose all my data. How to i get back into the phone and not lose my datea
i havent backed up in ages (yes i know thats flakey)Birdman01 wrote:
My iphone has gone into restore mode .... How to i get back into the phone and not lose my datea
It is all too late...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it so I have no idea how to get it back! Help!!
Then you will need to try restoring it once more:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I've tried to send the ipod into recovery mode and it will not restore. it shows that it cannot connect ot itunes because its passcode protected. its disabled due to my son forgetting his password.
Go into Recovery Mode per the instructions here.
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My iPhone 4s randomly went into recovery mode and I can't restore it with iTunes...what do I do?
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
How do I get my phone turn on and get out of recovery mode and save my data on the phone?
Try using RecBoot to kick it out of Recovery Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
My iPhones me is in recovery mode and won't reset when connected to iTunes
I Recently updated my iPhone to iOS 8 but it has now gone into recovery mode it says to connect it to intunes but when I do it tells me to reset so I try that and it tries to update which it then tells me I can't do until I reset so then I start the process again and click on reset which leads into a never ending cycle
Howdy Jhearmon,
It sounds like your phone is in Recovery Mode and you are having difficulty restoring it with iTunes. That can be pretty frustrating, so I would recommend starting with the troubleshooting in the following article:
Resolve iOS update and restore errors in iTunes
If you are getting a specific error message or error number, I would recommend this article next:
If you can't update or restore your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
Take care,
Sterling -
Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Iphone 4s is stuck in recovery mode and is not being recognized by Itunes.
I've tried updating my itunes, restarting my computer and nothing seems to be working. My phone is stuck with the itunes logo and the cable telling me to plug it in. ive tried everything but nothing seems to be working.
Hey Sonia.jackson
Thanks for the question. I understand that your iPhone is not recognized in iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Specifically, if your iPhone is not recognized while in recovery mode, see Step 5 - subsection "If the device is not recognized while in Recovery Mode":
Thanks,
Matt M. -
Updated to iOS 6.1.2, phone went into recovery mode and will not restore, help?
exactly as the title says.
error 3194 came up and well yeah, nothing's working.Most likely you previously used an iPhone hacking utility such as tinyumbrella that messed with your computer hosts file, blocking access to the Apple server gs.apple.com. See this:
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
My sister has forgotten her IPod touch passcode and in my efforts to restore it, I accidentally updated it, leaving it unable to go into recovery mode. It no longer comes onto my devices list on iTunes but asks if I want the computer to read the device, but as I can not unlock it, either option has resulted in nothing. Can anyone help me restore the device? Or at least reset it, as it will not go into recovery mode.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPhone 5c suddenly goes into Recovery Mode
My mother's iPhone 5c suddenly went into Recovery Mode, and when I connect to iTunes, it requests I restore to default, but My problem is I can't back up the things stored. Please help?
An iPhone that is in recovery mode doesn't have anything to be backed up - the data is already gone
You need to restore the iPhone.
~Lyssa -
My ipod has gone into recovery mode, and i need to restore my pod but it wont restore
my ipod has gone into recovery mode and i want to restore it, but itunes keeps on saying there is an error. i have looked at what it says to do, done everything but it still says there is an error. also i cant get onto my ipod as i forgot the password, hence why i want to restore it. can anyone please help?!
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
Please help, iPhone 5 stuck in recovery mode and will not update.
I tried to update my girlfriend's iPhone 5 (AT&T) from 6.1.2 to 7.0.4 last night and something went wrong so of course I had backed it up so I put the phone into recovery mode and attempted to completely restore it and then restore from back-up (or at least that was my plan) but the problem is that once I got it in recovery mode and started the update it froze mid-update (Not a computer problem, I have a rMBP 2013, 2.3 ghz i7 & 16GB ram) so after about 30 minutes of watching it at the same spot I unplugged it and attempted to start over. Now everytime I attempt to update it it tries to re-download the software and once it gets completely downloaded it says it was corrupted during the download. I have also attempted to download the IPSW manunally and update that way and it now gets partially through the update and throws an error message. I have tried to use tinyumbrella to kick it out of recovery mode and it does not work either. I am out of options, I have no idea what else to do. I aplogize for my ****** grammar and sentence structure I am flustered and haven't taken the time to proofread it.
FIRST, edit your hosts file (which was corrupted by the jailbreak process) and remove any references to gs.apple.com; delete the whole lines and save the file. If you don't know how to do this you will have to get help, and it shows that jailbreaking was a bigger mistake than you thought.
Next, connect to a USB port directly on the computer, not a hub and disconnect all USB devices that consume power or bandwidth (like USB drives).
Put it into DFU mode to restore. With the phone disconnected hold HOME and SLEEP until a black screen appears. Immediately release SLEEP and continue holding HOME. While holding connect to iTunes and continue holding. After a while (perhaps several minutes) iTunes should recognize the phone. When it does release the HOME button and hope for the best.
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