My iPhone 4 will not leave the apple logo page?
I updated my iPhone and it began installing and downloading the new update then all of a sudden it turned black, I thought it was part of the proccess so I just ignored it and then it flashed to the apple logo page, i waited a little and then it turned black again, then back to the apple logo. It keeps repeating this. I tried to plug it into the computer and nothing happened, I would push the home and lock button but my lock button is stuck. Please help!! I need this to work. I thought about letting it die, but god knows how long that would take. PLEASE HELP
Hey laysams64,
I would follow these troubleshooting steps:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
from: iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Welcome to Apple Support Communities!
All the best,
Delgadoh
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My ipod touch 4th generation will not leave the apple logo sign
my ipod touch 4th generation will not leave the apple logo sign what do i do to turn it on and work ? please help
Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
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Apple Retail Store - Genius Bar -
I haven't been able to find any answers that solve my problem. My Ipad will not leave the Apple logo. I hold both buttons and the screen goes black and then the Apple logo immediately pops back up. I can't get the red slider screen at all. No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.
Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
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If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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my iphone 4 will not turn on apple logo just flashes
Hey laysams64,
I would follow these troubleshooting steps:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
from: iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Welcome to Apple Support Communities!
All the best,
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HT6154 How do your fix a Iphone 5 32g will not pass the apple logo in boot up?
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Hey iphone5lemon,
Thanks for the question. If your iPhone is not booting past the Apple logo, please contact Apple Support as outlined in this resource:
iOS: Device unexpectedly restarts, displays Apple logo, or powers off
http://support.apple.com/kb/TS5356
Make sure your iOS device is up to date. If you still see this issue after updating, contact Apple Support.
Thanks,
Matt M. -
My Iphone (I have a 4s and 3G) will not accept the apple airport express as the wi fi network so that I can face time. How do I resolve this?
What are the exact specifications of the wireless network you've created? (If you're not sure, open Airport Utility on your computer and check the Radio Mode in the Wireless tab). Bear in mind:
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Matt -
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Update on this issue - I got the phone to restart by forcing a restore with Itunes. seems to be limping along again.
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This might be hardware related and you'll have to get your phone checked by visiting an Authorized Apple Service Provider or Apple Store next to your place.
You can also contact Apple Support and talk to them. They can check the battery online.
Or visit this page to do that: iPhone - Contact Support - Apple Support
Click on Apple Support, then on ->Battery, Power &Charging ->Battery questions and troubleshooting, and follow the instructions. -
My Iphone 4S keeps flashing between the Apple logo, blank screen and sign on screen. It will not let me sign on or power off. It started about 20 mins ago. One of my friends started having the same issue at the same time. How can I fix this?
Hi Bucky16,
If you haven't already done so, you may want to reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above does not resolve your issue, the next best step will be to restore your iPhone using a computer with iTunes:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M. -
I have only had my iphone 4s for maybe two weeks and randomly i didnt use it for maybe an hour and it was like it was off i tried to turn it on and no response. I tried to reset it by holding the home and power button no response. I plugged it in the computer no response. Not even the apple logo. I have tried everything and i have no idea what is wrong or what to fix it.
Hi Danielle_Longwood, Let's make sure your iPhone sees the light of day once again! You did state that you held the Power and Home keys but were they held long enough as per Dark_Waters instruction? Has there been any physical or liquid damage to the device? Was the device originally purchased new from Verizon Wireless? I am eager to work with you further and find a solution!
Thank You,
YaleK_VZW
Follow us on Twitter @VZWsupport -
My iphone 4s will not show the lightning bolt on the battery icon while plugged in
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Try the troubleshooting in one of these support documents:
For a Windows PC try this http://support.apple.com/kb/TS1538
For a Mac try this http://support.apple.com/kb/TS1591 -
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When I plug in my iPhone 5, it will only blink the apple logo on and off but never fully turn on. I tried to reset and that didn't help, any suggestions.
Hi,
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
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