My iphone 4 will not restore all the way in my mac

I attached my phone and is aking if ok to re-store and I answer yes... it does its thing and start the restore and the upgrade of software, but when is getting to the end it just stays and does not move anymore for some reason? I can update it on my windows computer, but not on my Mac for some reason?

I'm having the same problem. I got error message 21. I went to apple store. they are saying i have a hardware error. Really, my phone was working before the update. Asked me for $150 to get another one when I am due to get a new one and wanted to pass this one on to my child.
Help please,
I will be glad to go back to the older software update

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Last edited by MongooseOfPower (2014-01-14 01:23:43)

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My iphone 4 will not restore all the way in my mac

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