My iphone 4 will not switch on and i have Press the sleep/wake button
My iphone 4 will not switch on and i have Press the sleep/wake button for more than 20secs. i have also connected the iphone to Itunes but the computer or itunes doesnt recongise the phone is connected. HELP
If it isn't responding to any of those steps it might prove difficult to extract data from the phone.
So again your best bet may be the Apple Store, they would be able to help retrieve it I expect.
Similar Messages
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My iphone will not switch on despite connecting it to the charger
my iphone will not switch on despite connecting it to the charger. It switched itself off while i was uploading a video to facebook and has been completly unresponsive ever since. Any help or advice greatly appreciated, thanks
try a hard reset
press power button and homer button together for 10 secs or till apple logo appears, release keys as soon as u see the apple logo
good luck -
My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..
iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?
I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action -
I have a iphone3GS. It could not be boot up. When i press the sleep/wake button, the apple logo appear and then disappear. The password login screen didnt' come on. When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.
Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg -
my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is dead
If it is one year old minus one day it is still under warranty. If it is more than a year since you purchased it then yes, the warranty has expired.
Millions of iPads have been sold. Most continue to function long after their warranty has expired. Check the many requests about updating the iOS on the original iPad on these forums and you'll see that there are many iPads still working after three years. My iPad 2, which I had for over two years is still working well for my son in law who took it over from me when I bought a new one.
Given that there will always be a few iPads that fail early. Most of those will be covered under warranty. But some will fail after the warranty has expired and before the owner expected it to. I'm sorry to hear that you are in this category. Take your iPad to an Apple store and have it looked at. They will provide you with alternatives, one of which is to purchase a like model to the one that failed at a discount. You can then know your options and make the best choice for you. -
My iPad will not boot up. When I press the on/off button, nothing black screen. Does anyone have a suggestion?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My Ipod touch is acting very annoying. When i press the sleep/wake button to turn it on it just turns on with the apple logo and stays there. The screen will then blink white occasionally and the process will start again. Once when it turned white. i pressed the power and home buttons at the same time and then the above process continued.
Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg -
Right now, I'm stuck in the settings, when I press the sleep/wake button or the home button it doesnt let me. But is not frozen or any thing just the buttons. help me please!!!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My 1st generation iPad will not turn off and I have performed the suggested fix. What's next?
My iPad will not turn off. I have done the off/sleep key home button procedure.
Just to be perfectly clear, when you reset the iPad by hod,ing down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen, that is a way of resetting the system and restrating the device. If you want to shut down, you still have to hold down on the power button until the slider appears and then slide to the right to shut the iPad off.
IS this what you are doing and if so what happens when you try to shut down? Describe what happens in detail. -
My ipad does not turn off...i tried pressing the slep/wake button and home button for more than 10 secs but nothing hapened. Also, the screen is not rotating on portrait and landscape views...
While this could potentially be a hardwar issue:
Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
If the reset doesn't work, you may need to consider restoring the iPad to factory settings -
My ipad 2 is wont turn on. I held the sleep/wake button down for 15 seconds and the battery image shows up for a second then the screen goes blank. Help!
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Ipad2 won't shut down even when i press the sleep/wake button and the home button at the same time.
I can't shut down my ipad2 even when i press and hold the sleep/wake button and the home button at the same time.
If the screen appears to be zoomed in, then does tapping the screen with three fingers zoom you back out ? When zoom is on you should also be able to scroll around the screen using three fingers on the screen.
If you are seeing the keypad then that should be for the iPad's passcode, I assume that you have one set ? If the iPad is disabled then I wouldn't expect the keypad to show. -
If anyone can help I would appreciate it. Mail on my iphone will not send any messages. I have followed the Apple instructions and still it won't work, even after resetting my iphone. My email provider is BT.
To Avoid Relaying:
If you are sending an email from, say, [email protected], but the return address is [email protected], that is relaying (you are using y.com's servers to send an email where the email "originates" from b.com). Many servers don't allow relaying to prevent spamming.
To make this work go into the email account settings, tap the account "button" that has your email address, go to the Advanced section in "Mail" if there is one, then go to "Outgoing Mail Server", tap it, and then tap "Primary Server", and in the Outgoing Mail Server enter your user name and password. It may say optional, but you need this.
Not all services provide this and the sequence of buttons I describe above may not be exactly the same for each address (look around if different). If you can't set the user name and password, then that email service does not provide a way to get around relaying. -
My6 month old ipod touch will no turn on. I have tried holding both the power buton and the home button to no avail. I have it plugged in and still nothing. Any hope for restoring it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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