My iPhone 4 will not turn on at all, and it does not connect to iTunes either. What do I do?
My iPhone was working, then I sat down to lunch with it in my pocket. When I was done I took it out and it wouldn't turn on! My home button usually doesn't work but the sleep button does, and my phone was not responding to it. The screen is black as if it is shut off or in sleep mode. I tried holding down the sleep button to try to get it to restart but it didn't do anything either. I tried holding the home button and the sleep button to hard reset it, but this didn't do anything, I don't know whether it was because my home button wasn't working at the time or because the phone just wasn't responding. I tried connecting my phone to a wall charger hoping that it would light up, but nothing happened. I tried connecting my phone to my Mac but the phone didn't respond, and iTunes didn't recognize that any new devices had been connected. What can I do??
If it won't turn on, then how can you be getting an error while trying to restore it?
If you mean that it DOES power on but doesn't work, and you're getting that error when you try to restore it, refer to this document:
http://support.apple.com/kb/ts3694
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Contacting Apple World Wide for Support and Service
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