My iPhone 4 with IoS 7 keeps randomly turning off. Also, when I plug it into my charger it keeps losing service untill I unplug it. Please help!
My iPhone 4 with IoS 7 keeps randomly turning off. Also, when I plug it into my charger it keeps losing service untill I unplug it. Please help!
Take the device to Apple for evaluation.
Similar Messages
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my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore
Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My iphone 4S Black 16 GB with IOS 7.0.4 turns off randomly in low battery less than 15% and also when I am taking pictures from my front camera in low battery of 30%. This is happening very often. Can someone help here with advise? The phone is slightly more than 2 years bought from singapore I live in India
Either your battery is failing or your battery gauge needs to be recalibrated. Start by recalibrating:
When it shuts off charge for just a minute or two, then restart (hold HOME and SLEEP until an Apple logo appears). Deliberately run the battery down until the phone shuts off at 1%. If it shuts off above 1% repeat the above until you get to 1%. Then charge for 4 hours with the wall charger without using the phone. This process will recalibrate the battery gauge.
To prevent this from happening again about once a month run the battery all the way down to 1%, then continue until the phone shuts off. Apple recommends this in their battery help article, but they don't say why you should do it. The have some hokum about "keeping the electrons moving." Honestly! The iPad battery tip gives the correct reason.
If this does not resolve the problem you most likely need a new battery. If you are near an Apple store take the phone in and they can test the battery for you. -
IPHONE 4 WITH IOS 5 KEEPS ON RESTARTING ITSELF.
IPHONE 4 WITH IOS 5 KEEPS ON RESTARTING ITSELF. i have done restore several times but the problem still intact and phone does not charge when it is switched on and shows a full battery sign on battery but charges only when it is switched off.
My father purchased it from Kuwait and i am using it in Pakistan where there is no authorised service available from APPLE.
Is there any solution of it?
how could i get it replaced?Hi.
Not sure how well this would work, but it might be worth trying to put the phone into recovery mode. You will loose everything though, but should be able to restore stuff once it's working again if you have a recent backup.
So,
as per
http://support.apple.com/kb/ht1808
try use a PC/Mac which has never been synced to your phone before, and has latest iTunes installed. Other option would be to create a new user account on your operating system temporarily for this which should hopefully give the same impression. Intention here is to force iTunes to download a fresh version of iOS 5, and to prevent it from trying to resotre your phone using an existing backup.
This talks of pressing the home button only and plugging the USB cable in to force entry to dfu mode, but the method I use is as follows:
firstly plug USB cable into computer with iTunes open
power off by pushing and holding the power button and home button, holding both until the red slider appears, then KEEP holding for another 5 seconds (or so) until the sceen goes black, then release power button, but CONTINUE to hold home button.
iTunes should (after about 10 secs) report that is has detected a phone in recovery mode, and asks you if you wish to restore
say yes, and iTunse should then download a new copy of iOS 5 from apple if it cannot find an existing backup.
this is about 700 meg or so in size, so may take a while depending on your connection.
follow instructions to restore.
good luck, and please let us know if it works
Andy
PS : just in case, home button is the one with the square on it on the front of the phone, and the power button is the one at the top right edge. -
My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?
It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.
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my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help
Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
My IPhone does not show up under Devices in I Tunes when I plug it into my computer. "Devices" no longer appears on the menu at all down the side of the page.
Hope this helps:
http://www.apple.com/support/iphone/assistant/itunes/ -
I have an Iphone 3gs and today I had taken some pictures and my battery was 8% i was looking at the few I had took. Then my phone died but when I plugged it into the charger and got it on I went to upload the pictures but they were deleted! All my other pictures that i have taken are still there, it just deleted the ones I took a couple of hours before it died!
I was just wondering if there is anyway of getting them back at all? and how common is this?Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone? -
My iPhone 4 won't switch off. When I press the power button at the top, the phone doesn't respond. Please help!
Try a reset
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I have an old iphone that I've replaced with a newer one :-) and I'd like to use the old one in the same way I do an itouch. When I plug it into my Mac laptop, there is no recognition of it as a device. Help! What do I do????
http://support.apple.com/kb/ht3406
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My daughter has a problem with her 4S. Randomly turning off.
She owned it for approx 1 1/2 years now. Phone is randomly turning off, or instantly losing battery life. Brought it to Verizon yesterday, guy didn't even touch it. Said nothing can be done unless she downloads everything to computer and resets her devce, or buy a new phone. Of course that made her more upset. What can be done.
Hello lucass1428
We never want to only provide one troubleshooting step. I'm so sorry. Let's see whats causing this! Please try this: http://bit.ly/SZ87Gk This may be app related also try this prior to the hard reset: http://bit.ly/Q9Ubfk
Please keep us posted.
JoeL_VZW
Follow us on VZWSupport -
I got a replacement iPhone 4s, and now it keeps losing service
My last phone dropped in the toilet, so I got a replacement phone cause i had apple care.
When I got this phone i was having problems, but i got help and i fixed it, but now....
It keeps losing service ALL THE TIME...
it goes from Verizon 3g to no bars and just Verizon, and then to "Searching...."
I KNOW ITS NOT MY COMPANY'S FAULT, because verizon is well and it is not like in the mountains where i don;t get service its like all the time and it happens seriously like every 2 minutes, its really annoying because
my messages won't go through
apps wont open or reload
can't make calls
SO YEAH,
please anyone help me please.... <3333nikkibabyyy7 wrote:
I KNOW ITS NOT MY COMPANY'S FAULT, because verizon is well and it is not like in the mountains where i don;t get service its like all the time and it happens seriously like every 2 minutes, its really annoying
Then why are you even asking here. Obviously you know Verizion could never possibly have network issues.
Every network has issues from time to time, no network, company, or person is perfect.
Try basic troubleshooting from the User's Guide and contact Verizon to ensure they are not having issues. -
Hi, the last few times i have tried to sync my iPhone 4 to my itunes it won't work. I plug my phone into my computer, to sync any new pictures i have taken or add my new music i have bought on my phone, and hit sync. It appears to start syncing then an error message appears saying the following:
The iPhone 'my iPhone' cannot be synced. You do not have enough access privileges for this operation.
I'm not sure what this means or why this keeps happening. I have the latest iTunes and i have not done anything different. It appears to have wiped some of my music from my iPhone and a number of my photo albums off. Please can someone help or advise how i resolve this issue. Thanks.When you set up iOS7 the second screen specifically asks that you create a four digit code .
That's what you now need to re-enter in your phone.
Once entered you can go to system/general/Passcode lock
Re-enter the same code and choose turn Passcode off
iOS 7 has been designed to enforce minimum passcode security by default or in the case of the new 5s use of finger print level security. -
I don't understand why it does this it turns off when it has above 20% of battery, I need to find out what's wrong because it's becoming really frustrating, please help. Does anyone else's do this?
ThanksHello Calduffy,
Thank you for the details of the issue you are experiencing with your iPhone4. I would be concerned too if my iPhone was unexpectedly powering off. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
MY iPhone 4 turned off and won't turn on but I've connected it to a lead and the apple sign appears
Hi Harryharcup10,
Welcome to the Apple Support Communities!
I understand that your iPhone is not turning on as you would expect. In this situation there are a couple of different articles that I would suggest reading over.
First, I would suggest working through the troubleshooting steps in the following attached article to help resolve the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If the issue continues, please use the information in the next attached article to continue the troubleshooting process.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Best regards,
Joe
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