My iPhone 4 won't work, the apple symbol appears but never goes through to the lock screen
the apple symbol comes up but doesn't go to my lock screen.
I'be tried the home and lol screen button and left it on charger but it didnt help.
Hi there Appleyard722,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
-Griff W.
Similar Messages
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my iMac won't boot up. I hear the chime and the Apple symbol appears but there is no whirling indicator that appears and after a while the computer screen goes black and the whole cycle starts again. There have been occasions when it has actually started and I have the dashboard appear but then the screen freezes
Since you have Lion v10.7.4 installed, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
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My macbook doesn't work. After pressing down the power button I hear the sound from starting the apple symbol appears and after a while a sign prohibited appears on the place of the apple symbol
Hi Kappy Thanks for your answer. I did a reboot on my Macbook as suggested and this operation is going on non stop for 14 hours and on the screen always appears the same message that you can see in the picture in attachment. Any ideas?
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My older iPod classic says when I dock it either with charger or hooked up to computer that the battery is low, the apple symbol appears, you can hear a whirring sound (hard drive coming on) then a clicking sound and then back to low battery message. Has been doing this for the last week.
Hey there Kevin,
It sounds like your iPod Classic is exhibiting some unexpected behaviour when you have it connected to your computer with the usb cable. I suggest the troubleshooting steps in the following article to help troubleshoot the device:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Start by resetting the iPod, then retesting the issue.
Reset
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip:
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Hi, when powering up my macbook pro, when the apple symbol appears the screen flashes pink, can anyone advise whats up?
You can try a system reinstall:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
i am having an MacBook Pro 13inch , having an Startup Problem , the time i press the power button after few seconds the apple symbol appears with a loading sign below it and wont go further ahead of it . My data is all in the hard drive .. . I even tried the Internet recovery but no use !!!! but still no respons and the recovery and macintosh hd is now lock! but earlier only the recovery is lock and after both of them is lock. i can reinstall,... and i didnt try to back up any data bec i dont know how? so please help me to resolve my prroblem.?
luoie wrote:
This thing happend,, it say Disk utility stopped repairing "Macintosh HD" disk utility can't repair this disk
Sorry, possibly you need a new hard drive or try reformating. First
you can try something like http://www.alsoft.com/diskwarrior/ it has been known to repair disk that DiskUtility could not. YMMV and they don't give it away.
If Disk Warrior can not repair then you need to Reformate the drive. Make sure you have a back-up in place no matter what.
http://www.apple.com/support/backup/
Disk Utility will tell you something about it's SMART status: -
I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?
After the Apple logo appears, what happens then? Can you hear any sounds or if you tap on the screen, does it seem like apps can open or are you just seeing a black screen? You might have a hardware problem, but you can try restoring the software and see what happens.
Read this in its entirety before you do anything. Make sure you read the sections at the end about using recovery mode.
iTunes: Restoring iOS software - Support - Apple -
My IPad shut down this afternoon and now it won't start up. It's less than 1 year old. I tried plugging it in and pressing the on/off button. After holding the button in for several seconds, the Apple icon appears, but then disappears.
First, try this:
Plug it in to the wall using an Apple charger and Apple cable for several hours. The idea is to fully charge it.
Then hold the home and on/off buttons together for about 10 seconds. Hopefully the Apple logo will appear and it will start. Do not release the buttons until you see the Apple logo.
If it starts, great. If not, you say your iPad is less than a year old. If you bought it brand new from an Apple Store or Authorized Apple vendor, it is under warranty. Take it to an Apple Store or Authorized Apple Service Center for diagnosis and repair. -
I tried updating my iPod touch to the newest update. But my iPod was unable to complete the update. Now my iPod doesn't turn on completely. The apple logo appears but then the screen goes blank. I've tried charging it, letting it discharge, I've tried things I found on the internet but nothing seems to be working. What can I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Original text by lllaass
-Ethan -
when i start my ipad 3 the apple logo appears but then a loading bar appears and it stucks i have restarted it but nothing is happening pleeeeease help me! i love my ipad sooo much.....!!!
Try this first.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that does not help, you may have to restore your iPad.
iTunes: Backing up, updating and restoring iOS software.
If that doesn't work - You will have to use recovery mode
iPad: Unable to update or restore -
I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card. -
Where do I find a tutorial about how to use the new iTunes? I have version 11.1.3 (8). I looked on the Apple web site but only found info extolling the virtues of iTunes, not how to use it.
Use it the same way as previously.
ctrl B shows the menus.
ctrl S shows the sidebar.
What else do you need help with? -
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
I recently downloaded a movie with an avi extension, I changed it to .m4v and then tried to import it into iTunes but never goes through the importing process and it never shows up.
That WON'T convert it.
If I do the same with an MP3 and change the extension to JPG, it DOESN'T make it a picture. It makes it unusable.
Change it back to AVI and download "Handbrake". http://handbrake.fr/
Use HandBrake to "convert" it to M4V.
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