My iphone 4 wont reset back to factory settings even on itunes it wont reset it

My iphone randomly stopped working shut it's self off then had a message saying i needed to restore it. Then when i tried threw itunes it wouldnt let me i need help fast.

Why wont iTunes let you restore the iPhone?

Similar Messages

  • IPOD TOUCH UPDATED BACK TO FACTORY SETTINGS

    My computer broke a few months ago, it had all 6000 songs that i had downloaded from CD's and songs people had sent me of their recordings etc etc.
    It had my full library on and i know apple updates every time you plug your ipod in and so any changes to the library will also be made to the ipod.
    I then found out you can add songs using a different computer without the ipod wanting to update to only a few songs using the new library. Very happy all 6000 songs still on there and could easily update with new music without losing all the old stuff.
    Today 03.05.2012 i have just tried to add a few songs, the itunes wanted to update to the most recent update, fine, clicked okay then next minuite my ipod lights up and it also says its updating.
    Message "You ipod has now been reverted back to factory settings"
    Great, lost all my music, pictures, videos and apps.
    And Apple don't have an email address for complaints.
    I wish the update had been clearer before i accepted it, stating "WOULD REVERT YOUR IPOD BACK TO FACTORY SETTINGS" even with someone with a full library of 10,000 songs that would have taken a very long time to update.
    So thanks Apple thanks a bunch.

    You are not addressing Apple in this forum. We are just users like yur self.
    To inform Apple see:
    Apple - iPod touch – Feedback
    It has always been the case that restoring or updating the iPod on other that the syyncing computer that has all the apps and mucic in it will result in the iPod being erased and it contents replaced with the contents in the iTunes library of the computer. Also see:
    iOS 5: Updating your device to iOS 5

  • I have a iPhone 5.  In usage, it says i have 2.1 gigs used because of photos and camera.  I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Help!

    I have a iPhone 5.  In usage, it says i have 2.1 gigs used because of photos and camera.  I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail.   Both iTunes  and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it.  What is going on?

    Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.

  • My iphone 4s is no longer detecting wifi since the ISO8 updates came out. I've restarted, rest the networks, reset the phone back to factory settings, and even tried the freezer trick. It is STILL not detecting ANY wifi networks. HELP!!!

    My iphone 4s is no longer detecting wifi since the IOS8 updates came out. I've restarted, rest the networks, reset the phone back to factory settings, and even tried the freezer trick. It is STILL not detecting ANY wifi networks. HELP!!! I cannot afford to go over my data and I use wifi at home and work... I believe the updates have caused the issue, because it was working fine before the second update released (I hadn't put the first one one until I noticed it had stopped working, and by then the second IOS8 version had came out). They need to do a third update to fix this issue.

    If it's grayed out:
    Reset Network Settings - if that doesn't fix it, then Backup and Restore AS A NEW DEVICE.
    If it's still grayed out, unfortunately that means your Wi-Fi antenna quit, and it needs service.

  • HT4623 hi a bought a iphone 3gs off a freind today its not letting me do anything i have restored all settings back to factory settings but wont let me activate iphone

    hi can anyone help i bought iphone 3gs off a freind today i restored back to factory settings and it wont let me activate iphone

    What error do you receive when trying to activate?
    Are you using the same Carrier as your friend, or a different one?
    If different Carrier, are you certain the iPhone is unlocked? A locked device will of course prevent you from using SIM cards not from the Original Carrier that the device was locked too.

  • Why wont my itunes recognise my iphone? its telling me to restore back to factory settings but know this i will loose everything!! ??

    Hi, can someone help please?
    Itunes wont recognise my iphone, I went to connect to update the software of my iphone and it's not recognising my iphone now an errror meesage appears stating that it does not recognise my iphone?
    I really dont want to restore back to factory settings and loose all my info!

    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • HT1414 my daughter has iphone 3gs and it required an update , so i connected the iphone to itunes for update and the iphone locked up, I had to reset back to factory settings and now the iphone will not activate , what can i do

    My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743 

  • I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all I have on the screen is the apple logo.I have hooked the phone up to itunes but nothing is happening.What do i do.Can someone help???/

    I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all i have on the screen is the apple logo.I have hooked  the phone upto itunes but nothing is happening. What do i do? Can someone help please???

    Sorry, due to the Terms of Use problems with jailbroken devices can't be discussed here.
    You can only get help from those people who told you to modify the software, only they know what the jailbreak did to the firmware.

  • IPod touch second generation.  Trying to sync to mac.  Have updated itunes and snow leopard.  When I plug it in, it is recognized in iphoto, not itunes.  ipod is freezing.  Have tried several times to set back to factory settings, but computer wont see it

    iPod touch second generation.  Trying to sync to mac.  Have updated itunes and snow leopard.  When I plug it in, it is recognized in iphoto, not itunes.  ipod is freezing.  Have tried several times to set back to factory settings, but computer wont see it

    Try here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore?

    When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.

    This is a post from a user named edgar999 and it worked PERFECTLY:
    "OK - this is how it works:
    In order to backup from iCloud you cannot use iTunes!
    Therefore disconnect your device from your computer.
    Turn on your device and go to Settings and then go to General.
    At the bottom of this submenu there is a buttom "Reset"
    If you push that buttom you see 6 different Erase settings to chose from!
    Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud!  (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
    Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
    After choosing your location you will be asked to setup your WiFi-conection. After  you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
    Restoring from a backup can take some time.  The process uses your Wi-Fi connection to download settings, content and data.  If you had a lot of content on your device, this can take a while.  The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad.  When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
    If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
    THANK YOU edgar999!!!!

  • Why is it when i plug my iphone in to sync it says corrupt file and wants to restore my phone back to factory settings its happened five times now.

    Why is it when i plug my iphone in to sync,i get a corrupt file message cant sync.It wants to reset my phone back to factory settings and i lose all my phone.It has happened 5 times to me now.

    well, you probably have a corrupt file as the message indicates.  You will need to reset your phone back to factory settings as indicated. 
    If you've been using your phone as designed, you've been making frequent backups so that data loss will be minimal, if at all.
    Best,
    GDG

  • HT201401 Incoming calls do not ring on iPhone, only vibrate.  All settings are selected for ringtone to be audible, I have restarted phone, went back to factory settings, still no sound on incoming calls.

    Incoming calls are not heard, only vibrate.  I have reset the phone back to factory settings and still do not get any ring tone sounds for any incoming calls.  The phone only vibrates.  I have checked all setting including volume and do not get any sounds from the phone on incoming calls. 

    Check the Mute / Silent Switch on the side of the phone...
    iPhone User Guide

  • I have had to reset my laptop to factory settings and reinstall iTunes. Now i cannot drag songs or apps from my itunes to my iPhone. Any ideas?

    Hi All,
    I have had to reset my laptop to factory settings and reinstall iTunes. I backed up all my songs and apps and have now put all songs back in to iTunes. However, now i cannot drag songs or apps from my iTunes to my iPhone.
    It only gives me the 'no entry' style icon when i drag it across rather than the 'plus' icon to add items to the iPhone.
    Any ideas how to get round this or will i have to clear the phone and start again?
    Any help would be very appreciated.

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I'm selling my iPhone 3GS so I set it back to factory settings. I cannot unlock the phone, all it says is "connect to iTunes". How do I fix this?

    I'm selling my iPhone 3GS so I set it back to factory settings. I cannot unlock the phone, all it says is "connect to iTunes". How do I fix this?

    Once you get it going you need to make sure you do the following so that you can sell the phone.
    Turn off imessage in settings/messages
    Turn off Facetime in settings/Facetime
    Delete icloud account in settings/ilcoud
    Erase all data and settings in settings/general/reset
    Delete the phone from your profile in  https://supportprofile.apple.com

  • I tried to restore my Iphone 5 back to factory settings but I'm only getting the ring now

    I tried to restore my Iphone 5 back to factory settings but I'm only getting the blinking ring now, it's been a few hours.

    Do a hard reset with a computer. Enter DFU mode, connect to iTunes, and it will say that our device is in "recovery mode". Then click restore.
    How to enter DFU mode:
    http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/

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