My iphone 4 wont turn on unless its on charge, but i need ios 6 update? whilst its on charge it says i have to connect to itunes but the phone turns off before i have plugged it in the computer

NEED HELP UPDATING
MY PHONE WONT TURN ON ONLY WHILE IT ON CHARGE
BUT I NEED IOS 6 UPDATE

Hello, chloea_2012.
Thank you for using Apple Support Communities.
Here are a couple articles that will help troubleshoot this issue.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you receive any error messages while updating your iOS device, this article provides some helpful troubleshooting steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Jason H.

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HT4623 after an update my iPhone 4 has frozen with just the apple screen visible. I have tried connecting to iTunes but now iTunes isn't locating my iPhone. I have tried reseting the phone several times and that isn't working. Any ideas?

after an update my iPhone 4 has frozen with just the apple screen visible. I have tried connecting to iTunes but now iTunes isn't locating my iPhone. I have tried reseting the phone several times and that isn't working. Any ideas?

Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.

I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?

I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps.

Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?

So yu tried all of this:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you had then time for an appointment at ther Genius Bar of an Apple store.

On my ipad it says ipad is disabled connect to itunes but i try and connect it to itunes and says i needto right the password in the ipad first but cant help please

on my ipad it says ipad is disabled connect to itunes but i try and connect it to itunes and says i needvto wright the password in the ipad first but cant help please

I have the same problem with my ipod touch ... but im trying to find a way to fix it without restoring it...
but one fix is to shut it down completely ... then press and hold BOTH the power button and the home button .. hold both of those 4 ten seconds .. then release the power button but still hold down the home button .. and then it'll show something that says "connect to itunes" once u get it connected to itunes , click the restore button ... BEWARE THIS WILL WIPE OUT EVERYTHING ON YOUR IPOD!!! IT WILL RESTORE IT BACK TO FACTORY SETTINGS , AS IF U JUST BOUGHT IT !!!!! then it should work fine again .. but u will lose all data on there besides the things you have synced with itunes already..
Thats y im iffy with doing this , im trying to find a fix where i wont have 2 restore it but i dont think there is 1 :'(
good luck tho
~sam

HT1339 My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have an ipod touch that hasn't been used for a while. Now we want to use it, but the screen says "ipod is disabled connect to itunes"--but it won't connect. I have tried to place in recovery mode with directions given but still get the same message.

I have an ipod touch that hasn't been used in a while. We want to use it now, but the screen says "ipod disabled. connect to itunes". When I connect to itunes it tells me to enter my passcode, however the ipod will not allow me to do anything (and I don't know the code anyway). I tried to put it in recovery mode as someone suggested by holding the home button while plugging the ipod up from the computer, but I never did get the "connect to itunes" symbol, I continually got the same screen saying "ipod disabled connect to itunes". Help!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT1414 I have an iPod touch and it says iPod Is disabled connect to iTunes, but it's green across the too instead of red. When I connected to iTunes a message appeared and said iTunes cannot find device must have a pass code to register to iTunes. What ca

MY iPod touch says iPod I'd disabled, connect to iTunes, but it is green at the top instead of red. It won't allow me to slide bar to open screen or nothing. I tried to connect to iTunes and a message appears and says iTunes cannot find my device must have pass code to continue. But I can't do anything on the iPod at all. What can I do to fix this?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I've forgot my passcode on my Ipod and it says Ipod is disabled connect to itunes, but when i connect it to itunes it doesn't even come up at the side, i don't mind if i lose everything just what do i do?

this is the second time i have forgotten my passcode to my ipod touch, the first time i had no problem with resetting everything, it worked fine, this time it says ipod is disabled connect to itunes, so i plug it into my laptop and i sit there staring at the side bar on itunes till it comes up with my ipod, but it doesn't, when i do this on another computer it lets me restore it, but then it stops halfway and said cannot do this since ipod is locked with a passcode, please enter the passcode and try again, but if i cant get into it how can i put in my passcode? is there any way that i can find out my passcode, or any other way i can reset my ipod
its an ipod touch 4th generation

Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

My iPad says "iPad is disabled connect to itunes", but when I go through the restoration process it fails and still says the same thing. Help me please!!!!

I need some helpful instructions on how to get my iPad back to normal because it says iPad is disabled connect to itunes. I've gone through the restoration process many times and it does not work. The iPad just seems to fail when its almost done restoring. Much help is needed please!

Hi LittleKritter13,
Thanks for visiting Apple Support Communities.
I recommend the steps in this article if your iPad does not complete the restore process:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If the issue persists, the method in this article may also help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy

I tryed to update my iphone, now its saying i have to connect with itunes but when i plug it into a computer the only option is to restore it, i would lose all my things please help quick.

so recently i wanted to load my friends music onto my phone because my laptop broke and i had no other way to get my music. i loged out of my itunes so the music could load without any problems. i tryed to so an update on the softwear today and my phone says i need to conncect to itunes, but when i try the only option is to restore it! that would mean all my things on my phone GONE. please help i cant live without a phone for long but i dont want to have to restore it. pleaseee please tell me somone can help.

The problem is your friend's music does not belong to you. It is owned by your friend.
I'm afraid you cannot do what you are trying to do. Restoring the iPhone is what you would have to do.
In the future, put your music on the computer and transfer it to the iPhone, not the other way.

I have a 4th generation iPod and it says iPod is disabled connect to iTunes, but it won't connect to iTunes or my computer. we've tried holding the power button and home button but nothing works. help please!!

I need to know how to rest my iPod when it won't conner to iTunes and says its disabled.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Hello ,my ipad says, ipad is disabled connect to itunes , but when i do it wont let bucouse it tell me that a eroor has happen with the passcode that i cant put in plz help

s

Force your iPad into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

Don't want the phone to go to sleep after plugging it into the docking station

When I plug the phone into the docking station it switches into to the sleep mode immediately: the screen goes black. This is not what I want to happen. In fact, I have a loader which uses the docking station port in the car. So, when I put the phone into the holder it goes to sleep, so each time I have to switch the screen on immediately. This is tedious. Such a behaviour is inconcvenient at home as well.
In SmartConnect I went through the options related to the desktop charger but I did not find anything useful. There are no actions like "keep the screen on" or "wake up".
Any ideas?
Solved!
Go to Solution.

This could be an app acting up, just try this
settings > apps > all > smart connect > clear data > restart your phone and check again
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

What should i do if my ipod says it is disabled connect to itunes but my computer has broke

what should i do

You'll have to connect to another computer in order to restore. But do this first before you connect, in order not to erase your device.
Make sure the new computer is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.

My iphone 4 wont turn on unless its on charge, but i need ios 6 update? whilst its on charge it says i have to connect to itunes but the phone turns off before i have plugged it in the computer

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