My iphone 4s, after i updated my phone from itunes, it had an error, and the screen say connect to itunes, but it wont connect to itunes
Never before have i ever updated my iphone off the computer, there has been issue with backs up. So i went to back up my iphone 4s, it needed to be updated. so i updated it, during the update something had occur and my iphone 4s screen says connect to itunes be it wont connect???? i tried so many things. Ps this is my mom and she needs it
we have itunes off a PC
Hello there, Nunesie.
It sounds like your iPhone is not being recognized in iTunes by your computer. The following Knowledge Base article provides some great, in-depth steps for troubleshooting that issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If after following the above steps, the issue persists, then the following article helps with completing the update/restore:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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