My iPhone 4s blacked out on me. I cannot do a hard reset because my Sleep/Wake Button is stuck in the down position. What can I do?
My iPhone 4s blacked out on me. I cannot do a hard reset because my Sleep/Wake Button is stuck in the down position. What can I do?
This happened one time before but a day later it was magically on again!
Sounds like it's time to bring your phone to Apple for evaluation
Similar Messages
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My sleep/wake button is stuck, out of warranty options?
Alright, my iPhone 4's sleep/wake button became stuck last Sunday, and hasn't popped out at. I have an appointment on Sunday with the Geniuses but since my phone is out warranty, I'm expecting my wallet to take a hit. Are there any options available in relation to repairing my phone instead of paying $200 for an out-of-warranty replacement?
you can always google to see if there's an iPhone repair shop near you and see what they charge.....
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my camera on my iPhone 5 is not working it's stuck on the shutter screen what can I do please help!!!!
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?
You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.
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The lock button is stuck dont and wont come back up. i can still lock the iphone 4 but it requires alot of force and i am afraid of breaking it. i have only had this phone for about 4 months and have had a case on it since day one. Someone please help!!
If there is Warranty or AppleCare make Genius reservation or set up Service and take or send to Apple for resolution. If no coverage, you can use virtual Lock Button. Tap Settings App > General > Assessibility > Assistive Touch > ON > tap new white screen button > Device > Lock Screen. This can even be used to turn OFF iPhone, by holding down on it. To turn iPhone ON, connect to power, charger or USB of computer.
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my phone was showing the apple pic when i eraseed all content and settings so i did Pressed both home and sleep/wake buttons until the Apple logo appeared, then released the sleep/wake button and continued pressing the home button alone until iTunes detected the phone in Recovery Mode but an error is coming (1015) plz help me!!!!
plug into itunes and take it from there
http://support.apple.com/kb/HT1808 -
the button was working 30 minutes ago and all of the sudden stopped working. I have only had this phone for about 4 months and have had it in a case the whole time. Please help!!
Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider)
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Iphone 5 doesnt boot up on charging, the sleep wake button doesnt work either
I have an iphone 5 which usually boots up when charged from zero power, but now it just is not booting up.
I can just see a white screen with black apple logo on my phone.
Also the phone's sleep/wake button does not work.
the apple geniuses cannot quite figure out the problem, so it is like I have a very expensive piece of stone.If plugging iPhone onto the wall charger do not turn it ON, make an appointment with the Apple genius bar for an evaluation.
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Replacement Program For Faulty iPhone 5 Sleep/Wake Buttons
My iPhone 5 apply to Replacement Program For Faulty iPhone 5 Sleep/Wake Buttons, but I'm in Argentina. How can I participate if my country doesn't appear in the list of participating providers to fix the problem?
Argentina will be added to the program?
I can't travel to US... Help please!Hey there kevinfur91!
I have a link for you that should be able to help you find the best support option in your area for this issue. This link is for the generic page regarding this issue, but you will want to use the drop down menu on the left hand side of the page to choose “Latin America” and see the support options that are most relevant to your area:
iPhone 5 Sleep/Wake Button Replacement Program - Apple Support
https://ssl.apple.com/support/iphone5-sleepwakebutton/
This page will also require that you enter your iPhone’s serial number in order to see your support options. If you need help finding your serial number, please refer to the following article for assistance:
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
does touching the home button wakes up the iphone 5S or do we physically have to Click on Home Button or Sleep/Wake button and then use touch id?
What I am trying to say is that each time I have to click on the home button to wake up the iphone 5s and then it scans my print and logs me in the phone however I was hoping that by just putting the finger on the button will do the whole thing of waking up + unlocking the phone,
Can anyone please let me know if I am wrong or if I am right? since I just bought iphone 5s and I am not sure if the sensor is working or not the way it should be.It sounds like it is working the way it should be. You do have to click one of the two buttons. The closest thing to doing it as a single operation is to click the Home button but don't remove your finger from the button (i.e., leave your finger lightly on the button immediately after clicking it).
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Help me i want my iphone 4 back from ios 7
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Then reset: hold down the home button along with the sleep/wake button until you see the apple, then let go.
If that doesn't solve the issue, you should back up & restore through iTunes. If the problem continues, restore as a new device and test. -
IPhone Sleep/Wake Button Stuck
My sleep wake button is stuck. There is nothing else wrong with the phone. I know it is not covered under the warranty because it was dropped, however, I am extremely annoyed to find out that after not being offered insurance for such an expensive item, (I will not even get started on how I do not comprehend that it does not exist)they do not offer any services to fix the phone either. It is really irritating to pay so much money for a product and not recieve any help when you call the company. I was on the phone for 2 hours today and was told there was nothing they could do. I even offered to pay for them to just fix the button, but that was not an option. Clever solution to refunding early owners $100.
AT&T does not offer insurance on any of its high end smart phones.
AT&T does not offer any repairs on the product. Apple handles all repair services. They will fix the phone for you, but the fee is substantial ($250 for the 8gb phone). -
My iphone 4s blacked out you cant see anything but I white line, how do you transfer everything from your iphone to a computer
Next time make regular backups of your computer. The iPhone is not a backup device, and I'm sure you lost more than your iTunes library. See this user tip for your options: Syncing to a "New" Computer or replacing a "crashed" Hard Drive
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My iPhone 4 blacked out, and I cant restore it through iTunes. It says an error happened, first error 2006, then error 2001. Any tip on what to do?
Hi simens,
Here is an article with troubleshooting steps when you are not able to restore the iPhone normally:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers!
- Ari -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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