My iPhone 4s (bought today) won't get past the activation screen. It says 'it may take a few minutes to activate your iPhone' and then skips to another screen saying 'activation failed - try again'. Any solutions?
my iPhone 4s (bought today) won't get past the activation screen. It says 'it may take a few minutes to activate your iPhone' and then skips to another screen saying 'activation failed - try again'. Any solutions?
Apple's activation server is down.
I called Apple and the support team had the same issue.
All you can do is be patient.
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Screen stuck on It may take a few minutes to activate your iphone
My iPhone 5S is screen stuck on the "It may take a few minutes to activate your iphone" screen. When I plug it into my computer, it is not recognized. When I plug it into the wall, it begins to charge the phone. Anyone have any ideas on how to fix this?
Problem solved! I had to go to the local Apple Store and they just restored it back to factory settings. Then just used my backup from iCloud to put it back just how it was. Thanks for your input!
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I got the new iphone 5c and it wont work! Ive gotten to wifi settings on activating, now all it says is it may take a few minutes to activate your new iphone with the spinning ball and wont do anything! Its been like this all day! Help!!
Hello,
Thank you for visiting Apple Support Communities.
If you are experiencing issues activation a device, I would recommend all the steps in the article below.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Jason H. -
HI. i'm on the beta version of iOS 7.1 (beta 3) and i wanted to get OTA update on my iPad2. after install, i unlocked my device and saw : it may take a few minutes to activate your iPad. after about 5 minutes, it was show an error : we couldn't activate your iPad at this time . please Help me !
Are you a developer? If so, post this question in the developer forum. If not, why are you using a beta version of ios 7? You need to restore your device as NEW in itunes and update the current software version.
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help me
We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation. -
Macbook froze, now it won't get past the boot logo!
I was using my macbook tonight... using a bunch of programs, then all of a sudden everything just froze. I turned it off by holding the power button, then booted it back up... but it won't get past the apple logo and the circle just keeps moving round and round. I've never had any issues with it until today so I'm kind of surprised. Any ideas how to fix this?
I do have generic 3GB ram but it has never given me issues for the past 2 years. I also installed a WD blue scorpio 500GB hd a few months ago and I haven't had issues with that either.
PLEASE HELP!!tibookg4 wrote:
I was using my macbook tonight... using a bunch of programs, then all of a sudden everything just froze. I turned it off by holding the power button, then booted it back up... but it won't get past the apple logo and the circle just keeps moving round and round. I've never had any issues with it until today so I'm kind of surprised. Any ideas how to fix this?
I do have generic 3GB ram but it has never given me issues for the past 2 years. I also installed a WD blue scorpio 500GB hd a few months ago and I haven't had issues with that either.
PLEASE HELP!!
Hi I have been looking at this drive for myself and heard that some people are having issues.
I would suggest you try to boot again holding down the OPTION key this will show you all the drives connected and determine if you can see you WD. If so click and see. If not I suggest you put your OS X Install DVD in.
DO NOT INSTALL
Goto utilities and Disk Utility.
Can is see the drive there?
If so select the drive and then goto REPAIR DISK can also repair permission but this sounds like something else.
Resetting the PRAM may help, but I do not suspect this is part of that problem.
Good Luck!
-h -
my macbook air won't get past the white apple screen. I've tried power cycling the batter but won't help
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Pavilion p6-2117 won't get past the splash screen with a parallel card installed.
Pavilion p6-2117c won't get past the splash screen with a pci express parallel card installed. I take the card out and the machine works just fine. The screen says press "esc" for startup menu but nothing happens.
This question was solved.
View Solution.Take a careful look at the slot and see if any of the pins are broken or smashed to the bottom of the slot. Do you have another pci slot to try or just the one?
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster. -
My iMac starts, but won't get past the loading screen?
My iMac starts up, but won't even get past the white screen with the Apple logo.
It kept giving me black screens, and would not start in safety mode. After command + option + p + r, the black screens stopped coming, but it still won't get past the loading screen, if I let it load long enough the Apple logo is replaced by a "denied" symbol but that is the only thing that happens. By hitting command + d, I was told nothing is wrong. When pressing command + r and going to disk utility, it found an issue while verifying and repairing. At first it stated "invalid journal" but now it only says to reinstall everything and that the problem couldn't be solved. I cannot mount the harddrive, and Time Machine just searches for copies without getting anywhere. When I try installing OS X (Mavericks) again, the harddrive doesn't even show up. What do I do?The HD sounds like it has crashed, take it into your local Apple Store or Apple Authorized Service Provider (AASP), if you bought AppleCare this will be covered. If you don't have an Apple Store in your area and don't know of any AASPs then please click https://locate.apple.com/country to begin finding one.
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Computer won't get past the blue screen...
During class today I decide to install new updates to my computer, but class ended before everything had downloaded so I just closed the screen thinking nothing of it. Now my computer won't get past the blue screen and it just keeps reloading and reloading. Help?
You must have damaged your OS installation by putting the machine to sleep at the wrong moment. To fix that, you need to reinstall, but first you need to back up your data, if you haven't already done so. Have you?
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My Macbook won't get past the start up screen
Hey everyone
I have a Macbook that's about 3 years old. I did an software update yesterday and since doing it the computer won't get past the start up screen. There's just the Apple logo and the rolling ball thing. It's been stuck there for around 30mins and nothing changes. I'm not really sure what has happened but I was wondering if there is any way I can fix it.
Thanks for your time.
BevanHey Lyssa
I don't have a back up but I'm not to worried about that as it's my traveling computer and I only use it for the web and some word processing.
I don't have the disks with me right now as I'm away from home. I'm not sure what I had updated, I think there was a lot because I hadn't don't it in a long time.
If I can start it in safe mode what should I do?
Thanks.
Bevan -
My eyeTV Hybrid won't get past the 'connect to your mac' stage. anyone know whats wrong?
My eyeTV Hybrid won't get past the 'connect to your mac' stage. anyone know whats wrong?
Forgot to put its not recognising the fact thats its plugged in during set-up. But if put it in before i've even started set-up it starts on its own. so my mac know's its there. so confused
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I have been to Apple store today for them to restore settings on my iphone, they also backed it up, now it is stuck with message 'it may take a few minutes to set up your Apple ID' after putting in my apple ID and password? It has been like this now for two hours??
in icloud I think
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I have iphone 3gs and is neverlocked ,but when i update with itunes it says " We are sorry we are unable to activate your iphone"... ?
You are now locked back to the original carrier.
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My Mac Mini won't get past the initial startup screen with the Apple logo. What can I do?
After a long distance move, my Mac Mini won't startup past the logo screen. What can I do?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, boot from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
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