My iphone 4s Cannot sync with my laptop (windows xp)
Dear Apple teams,
I am a new user iphone 4s
I have a problem of synchronization iphoe to the laptop (windows xp)
The question I why I can not sync iphone to the computer, always stop at step 2 when starting back up
if only I kept synchronized with the back up in the icloud applications on iphone instead lost all
please enlightenment of all
Regards,
Gin2
Check your hard drive for a backup that may not be listed in iTunes. Backups are located at one of the following locations:
Mac OS X: ~/Library/Application Support/MobileSync/Backup
Windows XP: %AppData%\Apple Computer\MobileSync\Backup
Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup
Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup
If you find a backup in the "Backup" folder (they have long alphanumeric filenames), manually delete it and try syncing again. If you don't see one, and you're running Windows, try doing the following:
Quit iTunes.
Start an elevated command prompt (Start Menu>All Programs>Accessories>right-click "Command Prompt">choose "Run as Administrator")
Once in the command prompt, type "netsh winsock reset" (with our the quotes) and press ENTER.
Reboot your computer.
Restart iTunes.
Connect your phone and try syncing again.
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