My iPhone 4S crashed and then went into recovery mode. What happened?

So I was using my iPhone today, and the screen wouldn't turn on. I assumed it had frozen and power-cycled it using the power- and home-buttons. Then I turned it back on, and it told me to plug my iPhone into iTunes. So I did, and iTunes attempted to update my device to iOS 8.1.3 (which it already had). It couldn't, and I had to restore my device to factory settings and then I had to restore from a backup. I'm curious as to why this happened?
Side note: When I plugged iPhone into iTunes, the serial number was marked as n/a, and instead of "[my name]'s iPhone" it was named iPhone 4S. Why is this? What happened?

Try plugging it in to iTunes. If I'm correct, when you plug it into your computer and open iTunes it should say "Device in Recovery Mode" or something. The only negative is that the only option from there is to restore your phone. If you have an iCloud backup you should be able to restore and back up once again and have the same data.

Similar Messages

  • I updated my iphone 5 to ios 6.something to get rid of a notification and it went into recovery mode!!! My photos are not backed up or on icloud. i havent restored yet bc i cannot lose my photos but tinyumbrella wont work. HELP! please:(

    I updated my iphone 5 to ios 6.something (something about the speakers) to get rid of a notification and it went into recovery mode!!! My photos are not backed up or on icloud. i havent restored yet because i cannot lose my photos/videos, etc. but tinyumbrella wont work to exit recovery mode. HELP! please:(
    i tried tinyumbrella (and another similar software) to exit recovery but it only remains on the apple logo stuck there. please is there anything else i can do? i've contacted apple and they have told me the only choice i have is to restore and lose all my data.
    my iphone isn't jailbroken and i've updated before without this problem so i'm not sure what has happened. is there anyyy hope please ???

    First I would try to hold down the power and the home button for about 15sec, but at least as long as the iPhone restarts, if it is still stuck or still in recovery mode then I can suggest you the tool "Wondershare Dr. Fone for iOS", it is both a Windows and Mac tool and I just used it today to get my iPad out of the Recovery mode.
    Tell me if any of these options worked for you.

  • Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it??

    Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it so I have no idea how to get it back! Help!!

    Then you will need to try restoring it once more:
    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I was updating my iphone to ios 8 and it went into recovery mode. i went onto itunes to fix it and it said i needed to update my phone. when i clicked on it it said it would take 500  hrs and kept going on, then it would crash. plz help. :(

    yesterday i tried updating to Ios 8. i new there were going to be some problems but i decided to do it. i started the update and less than a half hour into it my phone completely crashed.it went into recovery mode so i connected it to iTunes. i hit restore and update . it gave me and estimated time that kept going up. finally when it got to 800 hours it stopped and said an error occurred. i tried it again and the same error occurred. i am very disappointed in this because i greatly need my phone for school and other important things. i wasn't gonna wait that time anyway. i would like to know if there is anyway i don't have to update, get out of this screen without waiting forever, speed up the time, or get my computer to not crash when it gets to so many hours. (i have windows) plz help me out asap!!!

    I have experienced a similar error with the iPhone 4S.  The new version of iTunes will not let me restore the phone, it must be updated and nothing appears to be happening.  Suffice it to say I am not amused.  Apple needs to work this out - I had trouble updating to 8.0.2 as well.

  • Hi, just wondering i didnt have my iphone hooked up to a computer and it went into recovery mode how do i get all my songs back????

    hey my iphone was having some glitches with it so went into recovery mode and i didnt have my songs backed up becoz i didnt have a computer to hook it up with, but i do now just wondering how can i get my songs back i have receipts for all the songs aswell

    You buy one and only one download.  It is your responsibility to move/copy/backup your music.
    You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
    http://www.apple.com/support/itunes

  • I keep getting a 3014 or -1 error after I tried to update my phone and it went into recovery mode. What do I do?

    I was updating from 6 to 6.1.2 and my phone went into recovery mode. I usually get a 3014 error but sometimes it gets past the USB screen and goes about halfway through the apple screen and gets a -1 error. I don't have firewalls, no antivirus, the only thing I have is a mandatory college internet connection program that I don't think I can get rid of. What should I do
    Also, I already tried to "Hold both home and power button, let go of the home button at the apple screen" but it didn't work.

    That is usually a result of an iPhone that at one time has been hacked, jailbroken, or rolled back. Try it on a different computer.

  • Attempted to sync IPhone 3gs several times, didn't work. Finally did, saved it and then went into recovery. How do I access the saved information?

    Attempted to sync IPhone 3gs several times, didn't work. Finally did, saved it and then the phone went into recovery. How do I access the saved information prior to recovery?
    Thanks

        Hello Snosilla! I'm so sorry for all the confusion and for all the time taken to activate service with us! I do see that the iPhone 5c is $99.99 right now. The iPhone 5s is actually $199.99. There's no need to call Pam anymore, we can take over from here.
    I've followed you in the forums. Please accept me, and follow me back. Then, send me a Direct Message and I can look into this for you. If you do not have an active line yet, I may need to get you through to our activations department, but I will do all I can!
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    ChristinaB_VZW
    VZW Support
    Follow us on Twitter @VZWSupport
    VZW Support

  • Every iPhone update fails and send phone into recovery mode

    I'm getting extremely frustrated, and I know I'm not the only one after searching Google, that every time an update is released for the iPhone mine fails and goes into recovery mode then works the second time. It has happened on every release of iPhone software since owning a 3G and then the 3GS. My 2G never had the problem. Is there a cause and solution to the problem?

    I thought mine was sorted on the second attempt this time but it wasn't. It took 6 attempts!
    To get it working finally I done the following:
    Restarted the computer
    Made sure iTunes was updated to version 9
    Located the 3.1 install file and delete it - Located in users/yourusername/library/itunes/iphonesoftwareupdates on the mac - not sure on a pc
    Reopen iTunes and complete the restore and install. It had to redownload the update but worked this time round.
    Message was edited by: James G4

  • Iphone 4s crashed it has gone into recovery mode

    i was just updating my iphone 4s and all was going well then it has gone into recovery mode but i didnt backup my phone.

    In order to use your phone again, you will need to restore it.  No backup, no data will return.

  • I was updating my ipod and it went into recovery mode and wont restore it says the connection isnt working

    I was updating my ipod and it went straight into recovery mode so I tried to restore it and it says it cant because the connection

    Hello courtney lynn 7420,
    Thanks for using Apple Support Communities.
    From your post I understand you ran into an issue with restoring your iPod with iTunes.  Without an error message or error code provided, the best troubleshooting step for you to go through is the article linked to below.
    Resolve iOS update and restore errors in iTunes
    Cheers,
    Alex H.

  • HT201210 tried to update my iphone.  There was an error and it went into recovery mode.  It goes all the way thru recovery and then says it has to do it again.

    Can't get my iphone out of recovery mode. 

    What, exactly, happens when you try to restore it?

  • I just plugged my phone into my ITunes to update it and it went into recovery mode?!

    All I did was plug it and and i was waitng for it to connect to the computer and it started to update and then next thing i know the screen changes and it has a itunes symbol and a plug and the screen tells me its in recovery mode and now it says i need to set it back to factory settings?! I havent synced recently how can i do something without losing stuff on my phone?

    If you guys were performing iCloud backups, you might be able to retrieve all of your media, contacts and apps. You could restore the device, and hit "Restore from iCloud backup", then sign into your appleID to chekc.

  • TS5329 i did an update on my sons phone and now it is in recovery mode and than refuses to reboot. says it can not restore? it was working fine until it called for this update and while doing it it went into recovery mode?! please help!!!

    i did an update on my sons iphone 4s and now it says it is in recovery mode and that it can not reboot or restore the phone?! it will not power down normal and keeps saying hook to itunes. all i did was an update and it went into recovery mode and will now not restore! how do i fix this???

    Do exactly as it says, connect to a computer running iTunes and restore.

  • Phone worked fine today...went into recovery mode. Tried to restore it and got an Error 29 message.  Anything I can do?

    Phone worked fine all day...charged it and it went into recovery mode.  Tried to restore it on 2 different macs and received error 29 message.  Any suggestions?

    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download
    Then...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
         Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • My iPod went into recovery mode and I knew I had to restore it. However, when I plug it into the computer, nothing comes up on the iPod and my iTunes doesn't open. Except, when I plug my iPod into my wall charger, it lights up. What can I do to save it?

    For some reason, my iPod doesnt power up when I connect it to my computer, but it does if I plug it into my wall charger.
    I need to restore it as it went into recovery mode, what is it that doesn't allow it to connect to my computer and what can I do to fix it?

    You can re-download for free (As with the free music the bill just reads .00) .
    Try it with one and see for yourself.
    Oh yes, spare yourself future grief since this doesn't apply to music and video, get an external HD to back up iTunes and use it!

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