My iphone 4S failed during a restore process

my iphone 4S failed during a restore process ..
message:
The iPhone [device name] Could not be restored. An unknown error occurred (4005).
when open itunes & my iphone connect to the computer is not detected ..
only screened cable to connect to itunes picture ..
my itunes version is 11.2.2
I have done a hard reset & there is no change
please can you help me ...

Hi apocalypse4405,
If you are getting an error 4005 during an iPhone restore, I would suggest using the steps in this article to troubleshoot -
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

  • TS2529 My Iphone stops at 4 minutes during the restore process and doesnt budge

    My Iphone stops at 4 minutes during the restore process and doesnt budge and it will do that for several other restore times

    Any error codes or messages from iTunes? Details please
    Details help us help you

  • HT1414 My iPhone A1203 failed during restore

    I attempted to restore my first - gen iPhone using the latest version of iTunes on my Xp PC and it reported an unknown error during the restore process. I am now unable to reboot it or even get my PC to recognise it properly (windows reports a problem USB device) The phone was working fine previously. Any ideas or suggestions?

    iOS: Restore errors 4005, 4013, and 4014

  • My phone switches off after showing horizontal lines on the screen during the restore process and then shows the error 9 problem. please help i am so stressed.

    Hello
    My iphone  4S switches off after showing horizontal lines on the screen cutting through the apple logo during the restore process and then right after my iTunes shows the error 9 message, this happened 2 days ago when my phone just switched off unexpectedily and has been in this recovery mode since then. i have watched videos on Youtube and i have disabled Firewall before starting the process, i think i have done almost everything. please help anyone what do i do from here?
    Just for interest sake i watched this video on youtube where this guy had the same problem  but the difference is that he had it on an iPad. he opened the ipad up and did something on the ipad, it took less than a minute then his ipad worked.
    I would appreciate it if someone would respond to this as fast as they can i am so stressed.
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    Read here:
    http://support.apple.com/kb/ts3694#9
    Error 9 is usually a security software issue.

  • HT201413 I keep error 9 when i try to restore my Ipod 5.It seems to be that my device disconnects during the restore process, then error messege pops up. I have updated the security settings on my pc and it still doesn't work.

    Error 9 pops up when trying to restore Ipod 5. The problem seems to be that my ipod disconnects during the restore process. My ipod is stuck in restore mode so I can't access its update serever. I have already updated my pc and its security settings. Is there anything else i can try?

    Hello AS234,
    This error is typically indicative of a conflict with installed security software.
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
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    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Cheers,
    Allen

  • Trying to restore my ipad 2 during the restore process it is asking for a passcode and i dont know the passcode

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    Instructions can be found here.
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  • HT1339 During the restoration process, how long does this usually take?

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    Fix:  Press center buttun and menu button at the same time for about 30 seconds, or until the screen displays the apple icon. This would be a "soft reset".  I did not have to complete the restore operation.
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  • HT1386 iPhone times out during iCloud restoration

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    Hey PLabrozzi,
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    Make sure the iPhone is directly connected to the computer and not plugged into the monitor, keyboard, or a hub.
    This article has some general tips for a similar issue that may resolve this issue.
    http://docs.info.apple.com/article.html?artnum=301267
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  • HT1766 My computer froze during the restoration process. It didn't work and now it won't let me restore and the passcode still shows up. What do I do?

    I forgot my iPod passcode. I've done the "back up ipod" and restore.
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    If screen-lock passcode
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • MDT 2012 - Image failing during system restore - C:\LTIBootstrap still there. Autologin not happening.

    Hello,
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    DeployRoot=\\OurServer\D$\DeploymentShare$
    UserID=account to join to domain                                                                                                                  
    USerDomain=Our Domain
    UserPassword=Account password to join domain
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    Thanks
    Rick
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    Hi Rick,
    To my understanding, sysprep and to be more specific the "gerenalize" step will make sure all personalized information will be removed before entering the capture mode.
    I'm aware additional created account's will be preserved, but I can't tell you about the built-in administrator account.
    The first thing that comes to mind is that, your Build task sequence uses a Unattend.xml, just the same as your Deploy task sequence does this.
    Assuming that you don't do anything you haven't mentioned with the account in the task sequence, like renaming the admin account or setting a different password during the task sequence. Cross checking both your Unattended.xml would be a good place to start.
    Also, it is known, that Windows allows the machine to be auto logged on, a couple of times. So please check if this isn't also the case. See this link for more info: http://support.microsoft.com/kb/324737
    Lastly if all else fails, you can set the account enabled, and a password by commandline, but this should only be done as a temporarily work around. See these links for more information: http://support.microsoft.com/kb/251394 and http://social.technet.microsoft.com/wiki/contents/articles/3040.enable-disable-the-local-hidden-built-in-administrator-account-in-windows-7.aspx
    Good luck!
    If this post is helpful please click "Mark for answer", thanks! Kind regards

  • How to restore my phone when it gets stuck during the restoring process?

    I have got my Iphone 3gs for just over one year. It was completely fine until yesteray. Out of nowhere it just crashed yesterday and has gone into recovery mode ( kept asking me to plug into Itune) . When I tried to restore it using Itube, it got stuck at the stage where it says 'restoring firmware'. I don't know what else I can do? Please help.

    I have got my Iphone 3gs for just over one year. It was completely fine until yesteray. Out of nowhere it just crashed yesterday and has gone into recovery mode ( kept asking me to plug into Itune) . When I tried to restore it using Itube, it got stuck at the stage where it says 'restoring firmware'. I don't know what else I can do? Please help.

  • HT201413 My iPhone turns off during the restore & comes up with error 1611 - help?

    My iPhone kept telling me I needed to update to the new iOS 5 software for some of my apps to update. So I plugged it in and started the update. But then my phone kept turning itself on and off. I put it into recovery mode & then tried to restore it. But it goes through as if to start the restore ie. extracting software, preparing to restore etc - the little loading bar comes up under the apple logo on my phone but then my phone just turns off.
    I really need my phone back & I can't afford to buy another one which was what an apple store suggested - they didn't even do anything different to what I'd tried! I've only got a few months of my contract left until I can upgrade and I can't upgrade early. Is there anything anyone can suggest to get my phone working?? PLEASE?!
    Thanks x

    This Error code is most often given when Apple cannot communicate with the iPhone. Make sure your iTunes is current and is up to date. Click the iTunes Tab at the top of this Web Page and get current iTunes. If still problem, make sure the computer Hosts file is not blocking Apple Servers. Try a different computer.

  • IPhone 4s - Fail during iOS update (7.+) & Unable to recover

    So the title is pretty much clear. But just to be sure:
    I have an iPhone 4s.
    It started acting up. By that I mean that a few applications started crashing at random times. And the connection between iTunes and iPhone (cable) wasen't working well.
    Asked some friends, told me that I probably didn't update everything properly.
    Then I updated iTunes and my iPhone, while my iPhone was updating it suddenly stopped and it put on the "connect to iTunes" screen.
    So it basically went from updating iOS to asking for a clean recover in 10 mins.
    The problem now is, that when I connect it to iTunes and click the "Recover iPhone" button, it gets stuck.
    The exact point where it gets stuck is where iTunes says "checking/updating iPhone Firmware" and on my iPhone the loadingbar stops arround 55-60%
    After that the message "The iPhone iPhone cannot be recovered. An unknown error has occurd (29)".
    Any help would be appreciated!

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    The above comes from here:
    http://support.apple.com/kb/TS3694#10

  • IPhone 3GS Restart During Restore Process

    Hi, i have a 3gs 16gb, i have a problem since two days when i check safari, mail, msn just a moment after open the app this restart, and after 4 minutes restart alone, i think was a software problem and i restore today but when itunes was preparing the software to transfer on the iphone this restart again and appear wrong (9), but is recurrent, when i repit the process, just when itunes prepare the software to install this restart again...
    please help me. i can solve that? or i need to go to technical assistance in my phone company?
    thanks...

    You are not talking to Apple here, we are just users, and many will view another users problem and not respond because they have no idea what to say or do, However, according to Apple's support document regarding restore errors http://support.apple.com/kb/ts1275
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • IPhone still crashed after restoration process

    I have an original iPhone. Tried to update software through iTunes so I can download some apps onto my phone. Prior to updating, I backed up all my information onto my PC. The update caused all my contact information to be lost and required me to completely restore the iPhone back to original factory settings.
    During the restoration process my PC will start syncing my contact info back onto my iPhone. the picture on the iPhone is the apple logo and a bar underneath the apple logo showing the progress of the restoration. However, When the syncing is finished & I go to turn on the phone, it will not turn on at all! The apple logo appears frozen as well as the progress bar. It's as if the restoration process wasn't complete. We've tries restoring a few different times each having the same result. Please help!

    Hello, Lucrezia3333. 
    Thank you for visiting Apple Support Communities.
    When experiencing issues restoring or updating an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

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