My iphone 4s froze last night and won't do anything. I have iOS7, my power button is not working, so I can't reset my phone. I've tried to restore through iTunes, but it's telling me to turn off find my phone. I can't do that if my phone does nothing
I've tried all that I know how to do. My power button quit working awhile ago so I use the Assistive Touch to lock my screen. Once my phone froze, the screen went black. The only thing I can do now on my phone is hold down the home key and Siri will beep but she says "not taking requests at this time, try again later." I can't reset my phone without the power key or the Assistive Touch button. I've tried plugging into iTunes to restore the phone but I get an error message to first go to Settings in my phone and turn off "find my iPhone." I can't do that either as nothing will come up on my screen.
Make sure iTunes is up to date and try again.
Similar Messages
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ipod touch disabled after too many tries with password. tried to restore through itunes but says we need latest version of software. now what?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My daughter stopped using her iPad when she got an iPhone for Christmas. It has been over one month and she has forgotten her passcode. I tried to wipe it via Find my iPhone but it won't connect to the wifi even though wifi is switched on on the lock screen. I then tried to restore it through iTunes but was unable to becuase Find my iPhine was switched on so I removed the iPad from the device list only to find that it didn't solve anything with the iTunes situation and it still won't connect to the wifi. I ahve tried turning wifi on and off, tried leaving the house and re-entering all to no avail. Is there any other way to restore the iPad????
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost -
HT4993 my phone is asking to be restored through itunes, but says it is unable to
my phones to be restored
What is the EXACT error message you get when you try to restore it?
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My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?
i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated
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I have an iPhone 3gs, and I downloaded ios 5.1 through iTunes, but now its telling me to activate my iPhone with a sim card, and I never had one.. Help!
I used an old sim card to try to activate my iphone 3gs, it didnt work, and it gave me this response:
We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We reccomend you visit your nearest apple Store for more information. -
my iphone was fine last night and i put it on charge before i went to bed, woke up this morning and my phone was dead and hasn't come on since and i've tried putting it on charge for hours and still won't come on, anything you can do to help this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
my iPhone was stolen last night and I'm trying to recover all my photos from that phone and get them on my mac laptop. The iCloud photo stream only imported 1,000 photos from my stolen phone. How can I retrieve all of my other photos?
You have to reset the device to Factory Settings in order to restore it from an iCloud backup. You probably want to back it up as is before you do this.
To do the reset after you have backed up the current device, go to Settings>Reset>Reset all Content & Settings. This will erase the device. If you are signed onto iCloud with Find My iPhone turned on, go to Settings>iCloud and scroll to the bottom to sign out of iCloud before you do the reset.
Once you have reset your device, you will set it up like a new phone. When it asks if you want to restore it from an iCloud backup, select the backup you want to restore it from.
Cheers,
GB -
i just update my iPhone which was previously jailbreaked when i update it after downloading all the file it start to show the apple logo for a moment and it went and completely turned off i tried to connect through iTunes but it doesn't show any iPhone connected to itunes
No support for jailbroken phones will be given in this forum or from Apple.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and… -
my iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?
Did you try to connect in recovery mode, explained in this article?
If you can't update or restore your iOS device -
My iPhone broke on holiday and I didn't back up iCloud, is there anyway I can retrieve my photos? Also I tried connecting it to iTunes but my laptop won't pick it up at all! Please help!
I took it to a ohone shop today and they're going to try and fix the phone without altering the memory, but apparently that's quite hard to do with IPhones
That will void any support from Apple. If you take the device to an Apple store you would be able to get an out of warranty replacement. A third party shop may make things worse and end up costing you more. Apple does not sell parts so all the third party shop will be able to use are parts from damaged or stolen devices. If the third party shop cannot fix the device you will have to pay full price for a replacement phone rather than the discounted price from Apple. -
I am trying to restore my daughters iPhone because she forgot her passcode. I'm stuck because iTunes is telling me to turn off Find my iPhone in iCloud settings but I can't do that because the phone is locked. HELP!
iCloud: Remove your device from Find My iPhone - Support - Apple
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase device, then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device. -
Ipad won't start; trying to restore thru itunes, but get the message - can't restore because ipad is not set up. It was set up and has been in use for about a year. What do I do now?
I Have seen people report this issue when they try to sync their devices but in never seen it when trying to restore an unresponsive iPad. I would sguggest trying recovery mode now.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This procedure will totally erase the iPad so I hope that you have a backup that you can restore from....assuming that it works, that is. -
Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0.
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