My iphone 4s got the error 11 when trying to update software while in itunes help!!

Help!!!!! While trying to update my iphone 4 in itunes, it crashed and i got the error message 11!!! Nothing is happening, it won't restart, I can't turn it off. Nothing will recognize it!!!

It is an entry in the Hosts file. It is not a file.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.

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Network Error when trying to update software

I get new software notifications (safari, itunes, Mac os etc) but when I try to install I get the below error.
'A network error has occurred: cannot open file (-3001). Make sure you are connected to the internet and try again'.
The thing is my internet is working fine and I have tried rebooting numerous times but still get the same error. I was able to get round this for the safari update by downloaded directly from the apple website but would really like to get it sorted so I can download all the regular updates.
You advise will be much appreciated

I was having the same issue.... I could connect to the Internet without any problems using Safari, but Software Update could NOT connect, and reported the same network error Chidstar is getting.
I rebooted, tried another user account - nothing helped. Then, I tried again out of sheer desperation an hour later, and Software Update worked!
Now I wonder if it was just timing out too soon on the previous occasion... perhaps due to a slow network connection earlier in the day?
Chidstar - I wonder if deleting your cache files might help? See this note: http://support.apple.com/kb/TA23407?viewlocale=en_US

What shall I do when it is Showing an error when trying to update software ?

How do I update software when it comes up that there is an error?

Then Connect to iTunes on the computer you usually Sync with..
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

System error when trying to update software

Hi please help me ... why is a system error only comin up when i tryin to install updates for iphoto etc

You do not have enough hard drive space to install all those applications. Reason why you are unable to install.
You need to first do some serious housekeeping. So forget what I said previously for the time being. First things first: Make room!
================
Empty the trash!
Open up your application folder & go through all your apps. Trash all the apps you no longer want and/or use.
An easier way to do this is to open the Application folder in list view & press the [b]Command+j[/b] keys.
In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box. Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.
Get rid of all your photo files you don't want and/or need. Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.).
Get rid of all your music files you no longer listen too. Especially, if you already have the actual CDs and/or DVDs or you can later redownload from a website.
Use Spotlight to make sure you got rid of everything. You can even trash directly from Spotlight!
Drag what you don't want and/or need to the trash. Better yet, download this neat little shareware app *demo* called AppZapper. It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.
Another software that does the above is AppDelete. Best of all this software is *free*!
Burn what you want and/or need onto CDs or DVDs.
Not everyone has the luxury of purchasing an external HD to store their "stuff, junk, music & photos".
You can check with your ISP to see if they offer *free* storage space. Most if not all do now-a-days. I store all 5000+ of my music & 500+ music videos in my ISP storage bin. There are thousands if not millions of *free* storage facilities on the web also. Use your favorite search engine, to search them out as they come in different storage sizes to fit your needs & wants.
Check for duplicate fonts.
Applications>Font Book
Select “All Fonts”
If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;
Edit>Resolve>Duplicates.
What the above does is turns off the duplicates & multiple version fonts. Not delete them.
More than likely the “extras” were installed by other programs and/or other users.
Clear out font caches
Use FontNuke. It does all the work for you. And, best of all it’s *FREE*.
Printer Drivers
Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).
HD>Library>Printers Folder
If you accidentally threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.
Garage Band
Has about 1GB of loops stored. Get rid of some some them. You surely don’t use, like and/or need them all.
HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand
Or just get rid of the Garage Band app altogether if you don’t use it.
Get rid of extra languages
Strip your computer down to your “native” tongue. You can do this with a *FREE* utility called http://monolingual.sourceforge.netMonolingual. Another app that apparently does all the work for you. I’ve never used it. However, a lot of users here swear by & recommend it highly. However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).
Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left.
====================
After you make room on your HD, try updating from SU again.
For repairing permissions, detailed instructions are in the OS Help menu.
Short version: Go to Applications>Utilities>Disk Utility and select your volume and then select Repair Permissions.

I'm getting an error when trying to update my ipod through Itunes (1413)

I have a black 30gb ipod video, Itunes tells me that a newer version of the Ipod software is available (1.2) so I click update. I get an error saying The iPod "IPOD" could not be updated. An unknown error occured (1413).
What do I do?
Thanks in advance

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HT201210 Error when trying to update my ipad

I got an error when trying to update my ipad saying it could not be updated and gave an error 6. Has anyone else had this happen and how did you rectify it?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work)

I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match

YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB

TS3694 Does anyone know what error message 6 means? No detailed explanation of 6 on this page. Got that msg when trying to update iPhone (4S) OS software.

Does anyone know what error message 6 means? No detailed explanation of 6 on this page. Got that msg when trying to update iPhone (4S) OS software.

http://support.apple.com/kb/ts3694#error6
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

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Hello HusseinAlBehary,
Sorry to hear your troubles updating and downloading apps from the Mac App Store. Based on when you were doing that, it looks like the Mac App Store was experiencing difficulties. It is not currently so you should be able to upgrade with out issues now. If you experience this in the future, look at the page below to start you on figuring out if it is something on your end or Apple’s end.
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https://www.apple.com/support/systemstatus/
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My iphone 4s got the error 11 when trying to update software while in itunes help!!

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