My Iphone 4s has no sound from speakers and no text tones.

There is a red tag in the dock indicating water contact.
I cannot work out how this is. I have never used the phone in the rain and if i did i would expect the red tag to be in the headphone port.
I carry my phone at all times in my jacket pocket.
I never use the phone to listen to music in bathroom or shower.
It has never been near spills or dipped into my cup of morning coffee.
So.....how do I prove this to Apple and get a replacement??? Everything else works, just no sound from music and texts etc.
Done a restore and doesnt work.
HELP!

Hello,
Sorry about your situation. We do shell out some money for this phone (some more than others) but at the end of the day we are humans and these phones are also made by workers that cannot even afford and iPhone. Don't blame Apple (blame Foxconn?).
I normally use the vibrate with the Bluetooth headset and send the audio through the Bluetooth speaker, so this is not a big issue for me. However if your settings are correct they can verify this issue at the store immediately but not sure about the turn around but the Apple genius should have some estimate.
Hope the the Bluetooth can help.

Similar Messages

  • Suddenly no sound from speakers and only from headphones

    Hello,
    I have a HP 8440p VQ664ET#ABU Elitebook laptop running Windows7 64bit pro.
    Since today I'm experiencing the following problem:
    1) no sound is heard through speakers when headphones are disconnected.
    2) If I connect the headphones, the sounds are heard correctly through them: this is the expected behavior
    I don't think it's a speakers hardware problem because I can make the speakers play sounds for one or two seconds like this: while a sound is being played, such as music file for instance, if I move up and down the headset volume cursor (regardless if headphones are connected or not) I can hear the played sound through the laptop speakers for a few seconds, after which the speakers mute again.
    So to summarize:
    1) Headphones disconnected: no sound from speakers
    2) Headphones connected: sound from headphones
    I rebooted, suspended and restored without any luck so far.
    I'm under the impression that there might be a problem with the headphone jack: it is like the laptop always thinks that the headphones are connected and therefore cuts the output to the speakers.
    Any clues?
    Thanks
    Sergio

    Try installing the sound drivers from the following weblink:
    http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59649.exe
    If the issue persists, try the troubleshooting steps mentioned in the following weblink:
    HP Notebook PCs - No Sound from Speakers (Windows 8)
    Offers tested solutions that begin by identifying the exact issue, and then adjusting the settings that will resolve the majority of sound problems on a notebook running Windows 8.
    I am an HP employee.
    Regards,
    Vidya
    Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
    ***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

  • My iPod touch has no sound from music and videos help please

    My iPod touch has no sound at all, help please guys.

    - The restore from backup
    - If still problem restore to factory defaults/new iPod.
    - Last, make an appointment at the Genius Bar of an Apple store.

  • G350 Laptop Has no Sound From Speakers

    Well, it has come to me having to post a thread after searching the Internet for a few days.
    Got the Lenovo laptop, Vista installed.
    Sound was working perfectly than it suddenly stopped.
    I plugged in headphones and a headset. Neither worked.
    This change seems to have occurred after a software installation, presumably Windows update.
    I tried most things that people have suggested.
    The only temporary fix is a System Restore to a few days before when I still had sound. It worked for a bit and then it went back to no sound.
    Its not a hardware issue, I can tell you that much.
    At the same time as this, my Itunes has the problem where it won't play any songs and the diamond indicator will not move.
    They are connected through some sort of audio fu** up.
    So...anyone have any solutions they can share? System restore fixed both issues for me but it doesn't seem to last.
    Cheers
    Solved!
    Go to Solution.

    Uninstall sound drivers first. Download the latest drivers available (in this case, from the manufacturer website) and install them.
    IPnaSh
    First Spanish Community Guru - Colaborador ad honorem

  • Sound from speakers AND headphones

    I'm getting sound out of the speakers when I plug in headphones on my G5. It goes mute when I first plug in the headphones, but then comes back on. If I go into System Prefs, it shows the headphones as being the line out. Also, if I click the Digital Out, it still comes out of the speakers. The speakers are JBL Creatures. Any ideas?

    I have same exact problem, Did u contact to HP support? wat did they say?
    Even HP support couldn't help me.... they asked me to troubleshoot in all ways and asked me to format but still i have that problem. They couldn't even replace or exchange my product(ENVY 4 Touchsmart 1215dx). 
    Possible reasons why this happen:
    1. Hard drive isn't fast enough.
    2. Audio drivers not properly installed.
    3.VIA Chipset issue.
    4.Soundcard problem.
    For me 1 & 2 are fine, so problem is between 3or 4 may be both.
    Try to check where problem exsits from above 4 points 

  • Sound from speakers and headphones alike are glitchy

    Hey I  have an Enyv ultrabook 4 core i5 and whenever i play music or watch something the sound is always glitchy. Anyone out there who can help?

    I have same exact problem, Did u contact to HP support? wat did they say?
    Even HP support couldn't help me.... they asked me to troubleshoot in all ways and asked me to format but still i have that problem. They couldn't even replace or exchange my product(ENVY 4 Touchsmart 1215dx). 
    Possible reasons why this happen:
    1. Hard drive isn't fast enough.
    2. Audio drivers not properly installed.
    3.VIA Chipset issue.
    4.Soundcard problem.
    For me 1 & 2 are fine, so problem is between 3or 4 may be both.
    Try to check where problem exsits from above 4 points 

  • My iphone 5 has no sound out the speakers, all it will do is play out alarm tone, all sound were Working this morning, I have re set my phone many times

    My iphone 5 has no sound out the speakers, all it will do is play out alarm tone, all sound were Working this morning, I have re set my phone many times, please help

    Hey Amiee_19,
    Thanks for the question. It sounds like your Ring/Silent switch may be toggled:
    Ring/Silent switch - iPhone
    http://help.apple.com/iphone/7/#/iph3bd01398
    Ring/Silent switch
    Flip the Ring/Silent switch to put iPhone in ring mode or silent mode .
    In ring mode, iPhone plays all sounds. In silent mode, iPhone doesn’t ring or play alerts and other sound effects.
    Important: Clock alarms, audio apps such as Music, and many games play sounds through the built-in speaker, even when iPhone is in silent mode. In some areas, the sound effects for Camera and Voice Memos are played, even if the Ring/Silent switch is set to silent.
    For information about changing sound and vibration settings, see Sounds and silence.
    Use Do Not Disturb. You can also silence calls, alerts, and notifications using Do Not Disturb. Swipe up from the bottom edge of the screen to open Control Center, then tap the Do Not Disturb button . See Do Not Disturb.
    If the above does not resolve your issue, see this article:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/TS5180
    Thanks,
    Matt M.

  • My iPhone 4S has no sound for videos.

    My iPhone 4S has no sound for videos. Only videos though, and no matter the source. I can't hear my own videos I record, videos from YouTube, Facebook, Instagram etc. I'm operating on 7.0.2. No, it's not muted with the side button but I can't figure out why it's not working.

    Hi Baileyfour,
    Welcome to the Support Communities!
    The articles below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    There are two places where vibrations can be set.
    One is the Settings > Sounds
    The other area is Settings > Notifications
    If you have an app set to Alert, it may have a vibration set for it.
    iOS: Understanding Notifications
    http://support.apple.com/kb/ht3576
    Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
    I hope this information helps ....
    Have a great day!
    - Judy

  • IPhone 4S loss of sound through speakers

    Here's an oldie with a twist! My iPhone 4S has lost sound through the speakers. Strangely 90% of the time keyboard clicks work when entering the pass key but nothing after that. I have 'restored' it, cleaned every orifice and 'upgraded' to IOS7. Has anyone got the same problem but more importantly an answer.
    Thanks

    Thank you. Trouble is, you clearly live in Apple Land! Across the Pond it's not quite so easy!
    I'll make enquiries as to wether we have such Bars.
    Thanks again

  • No sound from speakers or headphones on my hp pavilion dv6-6c50us

    no sound from speakers or headphones on my hp pavilion dv6-6c50us.  Speakers are not muted and volume is up.  May have happened after a system update

    Hi,
    Try the following.
    Download the relevant IDT Audio installer on the links below and save it to your Downloads folder.
    IDT Audio Installer - Windows 7.
    IDT Audio Installer - Windows 8.
    When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
    When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • A1000L IdeaPad No Audio Sound from Speakers

    Our IdeaPad A1000L was working great for a while, but now it will not produce sound from the speakers.  At first I assumed I somehow had it set to silent even though the volume bar was all the way up.  I reset all my audio settings.  Then I realized the audio works fine from headphones.  I did a full reset on the tablet, and still no sound from speakers -- only from headphones.  I have read a similar thread where it was suggested that this might be caused by damage to the headphone port, but I rarely use headphones, and don't think I'd ever used them before with this device.  Still, I tried jiggling the headphone thing around in there like suggested and it's still not working.  When I look in there with a flashlight, it looks exactly like the inside of the headphone port on our other IdeaPad.  Is there anything else I can check/try before taking it in for service?

    Hello rkrohatgi,
    Thank you for the details of the issue you are experiencing and the troubleshooting steps you have already taken.  It sounds like you are seeing a screen similar to this when trying to adjust the volume:
    I recommend the following steps for an issue like this (you can skip any of the steps you have already taken):
    Verify that the volume is set to a level you would normally be able to hear.
    Ensure that there is nothing plugged in to the headset jack or the dock connector.
    If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
    Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
    If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
    If the iPhone is paired with a Bluetooth headset or car kit:
    Try turning off Bluetooth.
    If you experience difficulties with the Bluetooth feature, followthese troubleshooting steps.
    Restart the iPhone.
    If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
    If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
    You can find the full article here:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Clicking sound from speakers!

    I have problem with sound but this is strange one and i can't find solution anywhere... I am pretty good with computers and i usualy find solutions on internet when i have problem but this is something i can't solve by myself... My laptop is HP 355 G2 and i have Windows 10 installed on it but the same problem was on Windows 8.1 too... So after clean installation of Win10 the sound was good and worked normaly for 2-3 days and now i only hear a clicking sound from speakers when audio is playing but the strange thing is that when i pick up laptop from the table the sound start to work for few seconds and then the clicking sound comes back again, so i suspect that this has something to do with accelerometer which is built  in laptop for hard disc parking in case of drop or something like that... I tryed to uninstal/disable driver for accelerometer but windows install it again emidiatly after reboot, i tryed clean install few times and problem apears again and again... I just don't know anymore what to try to do in order to solve this so if anyone know anything about this please help... And i forgot to say that headphone jack work normaly and when i plug the headphones or external speakers in headphones jack the sound works but the clicking sound still comes out from built  in speakers... Thanks in advance and sorry for my English, it is not my native language and there is no support forums on my native language witch is Serbian...

    Bump

  • Strange problem and clicking sound from speakers!

    I have problem with sound but this is strange one and i can't find solution anywhere... I am pretty good with computers and i usualy find solutions on internet when i have problem but this is something i can't solve by myself... My laptop is HP 355 G2 and i have Windows 10 installed on it but the same problem was on Windows 8.1 too... So after clean installation of Win10 the sound was good and worked normaly for 2-3 days and now i only hear a clicking sound from speakers when audio is playing but the strange thing is that when i pick up laptop from the table the sound start to work for few seconds and then the clicking sound comes back again, so i suspect that this has something to do with accelerometer which is built  in laptop for hard disc parking in case of drop or something like that... I tryed to uninstal/disable driver for accelerometer but windows install it again emidiatly after reboot, i tryed clean install few times and problem apears again and again... I just don't know anymore what to try to do in order to solve this so if anyone know anything about this please help... And i forgot to say that headphone jack work normaly and when i plug the headphones or external speakers in headphones jack the sound works but the clicking sound still comes out from built  in speakers... Thanks in advance and sorry for my English, it is not my native language and there is no support forums on my native language witch is Serbian...

    So i tried few more things like disable/enable sound card, driver reinstalation, bitrate changing and everything elese i could find here on forums or on the net (pretty much same stuff like here could be find on internet) and strange thing is that no one have same or similar problem like me... i just don't know anymore what to do...

  • TS1205 My iphone 4s has no sound. No music plays, phone doesn't ring. It only vibrates. I have tried everything. The speaker phone doesn't work either.

    My iphone 4s has no sound. Music doesn't play and phone doesn't ring. The speaker phone doesn't work either. It only vibrates. Can anyone help? I have tried all possible ways of trying to fix this issue. Someone mentioned that the speaker is bad.

    Hi Baileyfour,
    Welcome to the Support Communities!
    The articles below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    There are two places where vibrations can be set.
    One is the Settings > Sounds
    The other area is Settings > Notifications
    If you have an app set to Alert, it may have a vibration set for it.
    iOS: Understanding Notifications
    http://support.apple.com/kb/ht3576
    Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
    I hope this information helps ....
    Have a great day!
    - Judy

  • My Iphone 5 has no sound coming outing out of the speaker.

    My Iphone 5 has no sound coming outing out of the speaker. I dont have it on silent. My dad and I blew into the speaker and it worked for a second then didnt work again!! HELP!!!

    Hey Amiee_19,
    Thanks for the question. It sounds like your Ring/Silent switch may be toggled:
    Ring/Silent switch - iPhone
    http://help.apple.com/iphone/7/#/iph3bd01398
    Ring/Silent switch
    Flip the Ring/Silent switch to put iPhone in ring mode or silent mode .
    In ring mode, iPhone plays all sounds. In silent mode, iPhone doesn’t ring or play alerts and other sound effects.
    Important: Clock alarms, audio apps such as Music, and many games play sounds through the built-in speaker, even when iPhone is in silent mode. In some areas, the sound effects for Camera and Voice Memos are played, even if the Ring/Silent switch is set to silent.
    For information about changing sound and vibration settings, see Sounds and silence.
    Use Do Not Disturb. You can also silence calls, alerts, and notifications using Do Not Disturb. Swipe up from the bottom edge of the screen to open Control Center, then tap the Do Not Disturb button . See Do Not Disturb.
    If the above does not resolve your issue, see this article:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/TS5180
    Thanks,
    Matt M.

Maybe you are looking for