My iPhone 4S is BENT??

Hi, this may sound stupid but my iPhone 4S White is actually BENT/DEFORMED. It isnt flat like iPhones are supposed to be, it actually bends/curves toward the front of the iPhone. If you hold it screen facing the sky and in landscape formation, you can see that its slightly curved and the back of the phone sticks out more and if you place it on a flat surface you can actually slightly rock it back and forth, IDK about this because all the other iPhones I've seen are completely flat and I thought glass was supposed to be flat... Please help me, Sorry If I didnt make any sense. (Kind of hard explaining this)

How old is it? Under warranty? Could be the battery swelled and deformed it. I would take it to a Genius Bar for an Eval.

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Iphone 5 is bent

Just noticed that my iphone 5 is bent. I keep my case on it and i have never dropped it or anything and nothing is wrong with my phone case. There is a mark on the phone near the volume buttons. I have no idea how it happened. Took it to the Apple Store and they guy basically told me it was something I did and it would cost me $220 to fix it. I have only had the phone for 2 months and now I have to pay almost as much as the phone cost to get it fixed. That just doesn't seem right. Has anyone else had this problem?

Shame on you apple! I have been an avid Apple fanboy for years. I have owned all iterations of the iPhone except the iPhone 4. I have always believed in your products. I have sold five times as many of your products by word of mouth than I have bought, and believe me, I have owned pretty much anything with your logo on it that has been produced in the last eight years. You were always a little bit behind the cutting edge, but I always bought your products because they simply worked. Under the reign of Steve Jobs you did a superb job ensuring your products became extensions of the human body, synchronously living our day to day lives with us, device in hand.
Then I bought the iPhone 5. From the first second, I was a proud owner of a new idevice. It immediately was placed in an Otterbox, where is stayed between cleanings. When in the car or at work, it sat in a dock. When carrying it, it was religiously carried in my front pockets. Then when I took it out to clean last week, I noted my phone was bent. Everything works fine. Except for the contour of my leg impressed into the phone. It is immaculate.
After a few minutes of searching the web, I was overcome by the numbers of blog posts, discussion board posts, and even youtube videos chronicling the woes of once happy iPhone 5 owners who are distraught about the conditions of their 200 to 400 dollar relatively new phones which are bent. After visiting the apple store and being shunned by the manager, I was beginning to get the feeling that this was not the same apple company that would stand behind their product as they did in the past. Apple's official response is that they do not cover physical damage resulting from abuse to the phone. They do not consider their flubbed soft phone as a manufacturer's defect. I was offered to repair my phone for 229 dollars. It's not that I don't have the money. I refuse to pay that on principle. Again, shame on you apple!
After speaking with management in their technical support department, I was offered a 50 dollar credit to use at the apple store on a new product. I was essentially told they apologized for my inconvenience, but there is nothing they can do. And oh by the way, you can't use the certificate towards the repair.
So at they point, I have lost all faith in Apple. I have seen the gap between Apple and Android rapidly closing. The apple ecosystem it seems has simply grown too large. They have forgotten the roots laid by Steve Jobs in which the bottom line was user experience, not profit. The adage, if you build it, they will come was what made you the juggernaut you have become.
My stable of Apple products is getting old. It is time to replace my original iPad and the seven year old iMac in the office isn't too far behind. Unfortunately, the sour Apple which I have recently eaten has me looking towards Google and its products. Their cloud based products are getting pretty cool and my 1000 plus employee company has just made that jump also. Migration is making more and more sense. It is no wonder your stock price has gone down around 400 dollars a share and your earnings remain flat.
I am putting this out there in the hopes it is actually read and heard. Leaving you, Apple, it one of the hardest breakups of my life. I hope you change, I do! I would still take you back if you got back on track, only I am skeptical that you won't be able to see past the arrogance you have developed now that you are too big for your britches.

IPhone 6 Plus bent twice

Hi,
I bought my iPhone 6 Plus 128GB on launch day and I have since had it replaced twice. The first time it had hundreds of stuck/dead pixels on the screen and the second time it was bent.
Around 2 weeks after getting the second replacement, I placed it on a table to check that it hadn't happened again. And it had, in exactly the same way (upper left hand side is bent upwards). Don't try and tell me that I am being careless or that I shouldn't be putting it in my pocket - it's a phone. I had my iPhone 5 replaced twice as well and the second time I had it replaced (again for a faulty screen), the Apple Store Genius said it was in the best condition he had ever seen for a 9 month old phone. I take a ridiculous amount of care with my products. I keep my phone in fairly loose FRONT pockets without anything else in them and there is absolutely no reason for it to be bent after only a few weeks with a case on. This happened about 4 weeks ago and since then it hasn't got worse. It seems to just bend to a certain place and then stays like that (like my previous one).
My question is, has anyone else had to get their bent 6 Plus replaced more than once, and if so, did you have to pay for the second one? Do they check for previous replacements?
Thanks.

AndrewW500 wrote:
I always keep my phones in cases. I wouldn't risk leaving the house without one. I switch between an aluminium SGP case and the official Apple one. For it to be bending at all is ridiculous given that its a phone and they are designed (or should be designed) to be put in pockets, but to be bending when it's in an official case I find unbelivable.
It's not as if I have a 'demanding' lifestyle... I'm at university and work in retail. It's kept in an empty, large front pocket in a case. There is absolutely no reason for it to be bending. I'm a huge Apple fan and 99% of the time I will defend them but in this situation I cedtainly won't be. I spent £800 on this phone plus a contract so I expect it to be able to go in my pocket without deforming.
I was one of the people who thought it was ridiculous to claim it could bend at first, however it's undoubtedly an issue and I can't believe some are saying it's not. Regardless, I'll book an appointment whenever I have time and I'll see what happens.
It bent because excessive force or pressure was applied to the device. That's basic physics. My iPhone 6 Plus has not bent whatsoever, because I have not applied or allowed any excessive pressure or force.
Contact Apple for your support options. Unless you have AppleCare+, you may be looking at an out-of-warranty/physical damage fee of $329 USD + tax. With AppleCare+, you may be looking at only a $79 USD + tax deductible.

My iphone 5 is bent

I see a lot of people have this issue. What are the answers from Apple when you complain about this? I was one of the first ones to get one. It is a white 64GB and it has been in my purse or in a flat surface all of the time, unless in my hands. It hasn't dropped. Reading on the web has made me realize that this really is a problem with the phone. It is bent on the side where the volume buttons are located. I returned it to the store I bought it today, curious what they will say. Either they will blame me for causing it, or actually admit it is a problem with iphone % in general.
I used the phone shortly before buying a bumper. I put the bumper on (this was yesterday, bought the phone in october) and an hour later I could not hear what people calling me were saying. They heard me juts fine, and also when using the headset I can hear..

My iphone 5 has also seemed to bend in the top left hand corner by the volumes buttons. im not sure what to do, i have had the phone for only 3 months and i have treated it like a baby. I have never dropped it or put it in my back pocket. after spending 100s of dollars on the phone i purchased the 80$ life proof case to ensure no dust could get into any ports and protect the phone as much as possible. I never bought the insurance plan because i bought the so called best case and take very good care of my phones. is there anything i can do to get this fixed? I know i didnt do anything to damage this phone like i said it has never been dropped, thrown etc.. I worked very hard to purchase this phone and i certainly dont have the money to replace it. any help would be great! thanks!

My iPhone 5s is bent!!!!

I purchased my iPhone 5s 2 months ago and since i unboxed it, i put it in the Apple leather case and i removed it out of the case today! And i discovered the phone is bent! Will the genius bar replace my phone?

After two months it is not likely it will be replaced for free...but take it in and see what they do...especially bending is pretty unusual.
If it is out of warranty replacement, that is $269 unless you have AppleCare+ which drops it to $69.

Is iPhone 6 plus exchangeable if bent unintentionally?

I am living in Finland. I want to ask if my iPhone 6 Plus bent unintentionally during warranty period. Will my phone be exchanged or repaired?

http://tabtec.com/apple/iphone-6-plus-apple-exchanging-bent-devices-free/
Note that it is apparently up to the Genius and a visual inspection.

Bent in iphone 6 plus

i have purchased my iphone 6plus from USA and i am residing currently in india, there is a bent in my iphone near volume buttons , how can i get my phone replaced or fixed in india ,

The warranty on an iPhone is valid only in the country where it was originally purchased. You will want to contact Apple in the USA and see if they offer anything for you to ship it back to the US and have it diagnosed. Just be aware that when the iPhone 6 Plus came out there were a lot of people claiming their iPhones were getting bent and Apple was looking at each of those on a case-by-case basis. Since then it has been determined that quite a bit of force needs to be applied for an iPhone to bend. Independent testing shows that 90 pounds of force needs to be applied to get an iPhone 6 Plus to bend. Therefore, even if you are able to send it back to the USA for diagnosing, it may get returned to you stating that physical damage is not covered by the warranty.
http://consumerist.com/2014/09/26/consumer-reports-test-shows-it-takes-a-lot-to- bend-new-iphones/

My iphone 5 shell is bent. but the screen is fine. I cannot use or press the volume buttons. What should I do about this or how can I fix it?

The shell of my iPhone 5 is bent, but the screen is fine. I cannot use or press the volume buttons. What should I do about this or how can I fix it?

you should get it fixed

So I have iPhone 5s 32gb it's bent would Apple give me a new one?if I have apple warranty?

I have a iPhone 5s 32gb bent would Apple give me a nother iPhone 5s?if I have Apple warranty?

No Apple 12 month warranty does not cover user damage the out of warranty exchange price is $269+tax in US
If you have AppleCare + the one of your two lives will cost $79+tax exchange in US

Bent iphone 5s

What's the cost to change a bent iphone 5s still in warranty and if the current price will drop trough time?

I have apple care +. Discovered my 1.5 year old iPhone 5 was bent when I noticed the low volume button didn't work last week. Went to an Apple store this weekend and they replaced it at no cost/no questions asked.

How do i live chat w apple support

my iphone 5 appears bent, what can I do

Apple does not offer technical support via chat. You'll need to call Apple Support or make an appointment at an Apple Store, if there is one in your area.
Regards.

Warranty Replacements

This has bee an on going issue for me and I am starting to get very upset. I have been a loyal customer to Verizon since 2007 and always pay my bill never have any issues. Almost Two years ago I bought my first iPhone 5 from Verizon. I had it 15 days and had an issue with the camera. The store wouldn't replace it and give me a new one they just told me to file warranty or go to an apple store. I got my phone swapped at apple was happy for a long time with it, Before the power button started acting up. I then contacted Verizon tech support and they got me a new one out next day. Within a month the replacement phone quit vibrating. So then i again contacted Verizon tech support and they sent me another replacement. reminding you theses are all "Factory Certified" refurbished phones. After having that one a short period of time less than a month the Home button on the phone no longer was functioning. I again contacted Verizon very upset at this point because nobody can issue me anything but a refurbished phone. So i got one more replacement and come to find out the very next day before i even sent my broken phone back the one they sent me has a "faulty battery" after Verizon tech support did a remote diag on my phone. Somebody please help me and get this sorted out. My phone is what I use for work and if my phone doesn't work I cant make any money. Im vert frustrated with Verizon and that fact that no one can give me anything other than a replacement crap refurbished phone that has is potentially worse than my original. In all of this keeping in mind I HAVE ONLY HAD A BRAND NEW PHONE FOR 15 DAYS AFTER THAT I HAVE ONLY HAD A REFURBISHED PHONE the entire time I have had my iPhone this is very upsetting!!!!!!!!!!!!!!!!!! can Some please help me

ihop23947 wrote:
Apple sucks? They are amazing well engineered devices. What this person is experiencing is far from normal. If it were me I would have had the button fixed and not settled for a refurb. Even if I had to pay out of pocket, though you can do it yourself easily. I've replaced many batteries myself, screens and back glass. Why trade an entire phone with one issue for an entirely "new" used phone with unknown issues? Doesn't make sense to me. Good luck with your issue though!
So Apple makes "amazing well engineered devices" yet in the next few sentences you describe how you've many batteries, screens and back glass. I don't understand.
I had used 4 different models of iPhone. I had an iPhone 4's power button break, an iPhone 4S screen turn blue, an iPhone 5 secondary mic stop working making it useless for FaceTime without a wired headset, then the iPhone 5 replacement bent and then the screen on that one popped out resulting in a third replacement that never activated to my account properly. So...NO...Apple does not make "amazing well engineered devices".
I an LG G2 that I am no longer using for the sole fact that I threw it in the air and broke the screen. If that had not happened I'd still be using it. I have an LG G3. I will never buy an iPhone again.
Oh. They iPhone is 2-3 years behind in software and hardware over almost any Android device.

Please read the blog

My iphone 5S got bent and the video recorded from back camera has no audio.
<LInk Edited by Host>

Make an appointment at the Genius Bar at your loca Apple Store to see if you're eligible for an out-of-warranty replacement. If you are not near an Apple Store, use the Contact Us link at the bottom right of every page for information on how to send your phone in to Apple for evaluation.

How can we get Apple to address bent iPhone 5 problem?

I have a bent iPhone 5. The device had gentle wear and was enclosed in protective case. AT&T told me the bending indicates a manufacturer's defect and I should get a replacement from Apple, but Apple's online and Apple Store representatives refuse to accept responsibility. They will not acknowledge that the alumiumum frame is inherently fragile, more so than previous iPhone frames, and the device requires a higher level of caution.
Consumers around the world report the same problem. See below.
http://www.ubergizmo.com/2012/12/is-the-iphone-5-prone-to-bending/
http://forums.macrumors.com/showthread.php?t=1459792
http://forums.macrumors.com/showthread.php?t=1459792
Apple promoted this device in part as a triumph of engineering. Thinner, yet very strong.
So what does it take to pressure Apple to acknolwedge this product defect? And make good with its customers?

Shame on you apple! I have been an avid Apple fanboy for years. I have owned all iterations of the iPhone except the iPhone 4. I have always believed in your products. I have sold five times as many of your products by word of mouth than I have bought, and believe me, I have owned pretty much anything with your logo on it that has been produced in the last eight years. You were always a little bit behind the cutting edge, but I always bought your products because they simply worked. Under the reign of Steve Jobs you did a superb job ensuring your products became extensions of the human body, synchronously living our day to day lives with us, device in hand.
Then I bought the iPhone 5. From the first second, I was a proud owner of a new idevice. It immediately was placed in an Otterbox, where is stayed between cleanings. When in the car or at work, it sat in a dock. When carrying it, it was religiously carried in my front pockets. Then when I took it out to clean last week, I noted my phone was bent. Everything works fine. Except for the contour of my leg impressed into the phone. It is immaculate.
After a few minutes of searching the web, I was overcome by the numbers of blog posts, discussion board posts, and even youtube videos chronicling the woes of once happy iPhone 5 owners who are distraught about the conditions of their 200 to 400 dollar relatively new phones which are bent. After visiting the apple store and being shunned by the manager, I was beginning to get the feeling that this was not the same apple company that would stand behind their product as they did in the past. Apple's official response is that they do not cover physical damage resulting from abuse to the phone. They do not consider their flubbed soft phone as a manufacturer's defect. I was offered to repair my phone for 229 dollars. It's not that I don't have the money. I refuse to pay that on principle. Again, shame on you apple!
After speaking with management in their technical support department, I was offered a 50 dollar credit to use at the apple store on a new product. I was essentially told they apologized for my inconvenience, but there is nothing they can do. And oh by the way, you can't use the certificate towards the repair.
So at they point, I have lost all faith in Apple. I have seen the gap between Apple and Android rapidly closing. The apple ecosystem it seems has simply grown too large. They have forgotten the roots laid by Steve Jobs in which the bottom line was user experience, not profit. The adage, if you build it, they will come was what made you the juggernaut you have become.
My stable of Apple products is getting old. It is time to replace my original iPad and the seven year old iMac in the office isn't too far behind. Unfortunately, the sour Apple which I have recently eaten has me looking towards Google and its products. Their cloud based products are getting pretty cool and my 1000 plus employee company has just made that jump also. Migration is making more and more sense. It is no wonder your stock price has gone down around 400 dollars a share and your earnings remain flat.
I am putting this out there in the hopes it is actually read and heard. Leaving you, Apple, it one of the hardest breakups of my life. I hope you change, I do! I would still take you back if you got back on track, only I am skeptical that you won't be able to see past the arrogance you have developed now that you are too big for your britches.

Has anyone heard of a bent iPhone? My 32GB iPhone4 is bent.

Glass is straight, no damage to it on either side at all; the aluminum's bent. When looking at phone in your hand as if you were using it, it's bent at the upper L corner. It wasn't sat upon, dropped, nothing. I plugged it in to charge it before I went to bed one evening & I woke up & it was bent. I didn't notice it at 1st, but the button at the bottom seemed to have a deeper crevice. When I began getting what I thought were dropped called, I realized my eyes weren't playing tricks on me; the phone is actually bent.
I've searched online to no avail, gone to the AT&T store (useless) and all the latter could say was that they'd seen a couple of iPhones come in like that, but they didn't work & the glass had been shattered.
Absolutely everything works, even the phone BUT neither party can hear each other. Incoming calls for me are the same, phone rings, photo comes up, etc. No sound. Help! I'd love to keep my phone, as my contract w/AT&T ended & I'm very happy w/the phone otherwise. Battery life is still very good & I don't want the upgrade. I seriously doubt Apple store would replace it, as it's nearly 2 1/2 years old. A very tech-savvy friend said it seemed like the speaker components for the phone were sizzled; still, all ringtones work, Pandora works...I'm stymied.
Any help at all is greatly appreciated~I plan to get to an Apple Genius Bar asap, but thought perhaps someone here could be helpful

It is very strange. I've had folks look at me with the 'rolling eyeballs' when I said I never, ever put my phone in my pocket. I never put anything in my pocket(s), especially rear pockets. My overcoat has pockets on the inside which I do use when I don't need my purse. But, after having $600 stolen out of pocket once on a subway, and another time $180 while in an elevator, I just don't put anything other than a chapstick (doesn't leak) in my pockets. I keep my phone with my wallet in my purse. I never even had a cell til' I was nearly 40~so, I'm not 'addicted' to it, lol.
I'd consider a refurb, I actually like the iPhone4 & 4S better than the iPhone5. I just don't want another contract, but, at least I have options. Thank you for all your help, and helping me chuckle about it! Perhaps I've subconsciously living out my own rebellion through my phone; yet again, it probably is smarter than I and is having a great time at my expense.
I'll post back with the update & what Apple did/didn't do for me...oh the bliss~

My iPhone 4S is BENT??

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