My iphone 4s is disabled and I never synced it to anything (Reposting because I accidentally click answered question.)
(Sorry to repost thing I accidentally click answered question )
I just added a password to my iPhone 4s yesterday and guess what? I forgot it. I kept guessing and guessing until it was (and is now) disabled. I tried the restoration method but it says I need to enter my password. But for some reason it still says on my laptop that I am installing a software update (I am on iOS 8.1 and was going to update until this happened.). My iPhone does not say sync in progress or anything like that, it just says 'iPhone is Disabled Connect to iTunes' Will it work after software update? What do I do?
Hi briana171,
Welcome to the Apple Support Communities! I understand that you have forgotten the passcode to your iPhone 4s and it has been Disabled. The following resource will make you through the steps to resolve this issue, specifically erasing your device by one of a few methods:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
http://support.apple.com/en-us/ht1212
- Matt M.
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Recovery Mode (the iTunes logo and the USB cable are on the iPad screen)
If you can't update or restore your iOS device - Support - Apple -
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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will be hard to get the timing right cause u will need to wait for the battery to die and charge up again. Other then that just take it to apple and have them replace the device for a fee. -
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See this document
iOS: Forgot passcode or device disabled -
Hello ,
My Iphone 5 is disabled and it does not say how long for. I can not reset it because i need my photos off it. Is there anything i can do to remove the password or sync the photos while it is disabled ? Is there anyway i can do it at home ?Have you backed up/synced your phone with a computer at all? If so, I believe you can connect your phone to that same computer and access the data on it.
I am not 100% sure but it is worth a try!
~Lyssa -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
Grandkids set up ipad2 for grandma. Passcode forgotten and never used again. The ipad was never turned off, and was never synced or connected to main PC. No iTunes installed on PC. Yesterday while visiting with owner, I downloaded an app for her. It installed and restarted the ipad. Passcode is now needed. What to do?
If Find my iPad was never set up then scroll down & follow the directions under Recovery Mode:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If it was and the activation lock is triggered, then you will need to know the original Apple ID & password that her grandkids used to set it up or have them sign into iCloud & remove the device from Find My iPad before you can Restore it.
iCloud: Activation Lock
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
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