My iphone 4S is freezing. how can i replace it?
Lately, my iphone 4snhas been freezing! i have cleared out my apps and deleted pictures and messages, everything. can i get it replaced flr free?
Not unless it is a hardware issue.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.
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Reset phone (no data loss): press both the home and lock buttons for at least 10 seconds, releasing as soon as the Apple logo appears
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Good morning this is Osei from kuwait
my iphone 4s has jamed almost a hour
how can i get it back
regards oseiHi marrajj,
Try resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). If the Apple appears the reset is in progress and the Home screen should display shortly.
Cheers,
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Last edited by Chrys349 (2011-11-26 16:13:38)Chrys349 wrote:
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IPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update
iPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update. Have to do a hard reboot. I am Extremely disappointed and lost ALL trust in Apples Quality Assurance. From now on I'll wait a week before I update.
Hey there Shortos,
It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If that does not resolve the issue, I would next quit all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Thank you for using Apple Support Communities.
All the very best,
Sterling -
How can i replace it?
You probably do in NZ ..................
The Apple iphone warranty is not and never has been from the very first iPhone, international
Sorry but you were stitched up -
I have an iPhone5, 16 gb and a 120 gb iPod. All my songs won't fit on the iPhone of course. How can I just get some of them on the iPhone? I want to keep all my music on the iPod, but just want SOME of my music on the iphone. I am VERY new to all this so be gentle and thanks.
You Sync the Music you want on the Phone via iTunes on your computer.
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/ -
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Use different Apple IDs for iMessage (and also FaceTime) to avoid getting each others text messages (and FaceTime calls). One of you should go to Settings>Messages>Send & Receive (and Settings>FaceTime), tap the ID, sign out, then sign back in with a different ID. You can continue to shared the same ID for the iTunes store and other services.
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I downloaded Itunes 10.2 on new desktop, ran sync with my ipod touch (Gen 2) and have all my music on new PC. Just can't get it to sync with my Apple TV (Gen1). I have made music purchases on Apple TV and cannot get them to Ipod/Iphone? Help
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I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
I have entered the passcode wrong many time my iphone has been disabeld how can i open it
i have entered the passcode wrong many time my iphone has been disabeld how can i open it
you will have to wait until you can try again,
i believe the only way if you don't know the passcode is to factory reset through itunes which you will lose everything from your phone if it hasn't been backed up -
iphone is dead, gone to insurance co. for replacement. They say because "Find My iPhone" is still active, they can't replace or try to fix it. problem is can't log in to de-activate it, cos email account does not exist anymore. How can I de-activate it?
You never used your iPhone?
You never logged into iTunes?
Your AppleID & Password for iCloud& iPhone should be the same AppleID &Password you used to log in here and post a message.
-> Find your Apple ID -
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Welcome to the Apple Community lynntice.
Which part of video isn't working, playback or recording, could you please provide a little more information.
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