My iphone 4s is frozen on the screen, of a plug and a itunes logo. What can i do to reboot it?
My iphone 4s is frozen on the screen, of a plug and an itunes logo. What do i do to reboot or reset it?
Your phone is in Recovery Mode. You need to connect it to the computer and iTunes and restore the device. Try this support document. http://support.apple.com/kb/HT1808
Similar Messages
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tried to update to the iso6 update i got and now my phone is frozen on the screen the says to plug in to itunes but my computer wont reognize it what do i do
Follow all the Steps here
http://support.apple.com/kb/HT1808 -
After updating to iOS 5.0.1 my iphone 4 is frozen on the screen with the apple logo and the progress bar under it. Held the power and home button, the phone shut off, and restarted the progress. If i try to turn the phone on, it keeps telling me to connect to iTunes. Once I do, it asks me to restore, i click restore, but it keeps on freezing at the screen. What is the problem? Error 1603 comes up. Followed the link to apple's page but nothing that was said there worked.
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I wanted to restore my ipod touch 4G, but everytime it is restoring with the apple logo, the screen goes partially white and my itunes says "error 9"... what should i do?
plz answer me~Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
http://support.apple.com/kb/TS3694#error9 -
I messed up badly by trying to restore my brand new macbook pro by doing restart then command R and choose disc utility repair now when I start ,all I get is the white screen with a folder and a question mark,What can I do???help please
Can you still boot to the Recovery partition using Command and R whilst booting? Or did you wipe the Recovery partition as well?
If your Recovery partition is still intact, you can simply boot to it and reinstall the OS via the Internet. If you wiped the Recovery partition, you can hold down Command, option and R keys whilst booting and boot into true Internet Recovery mode. You'll be able to reformat the hard drive, erasing all partitions (format it as "Mac OS Extended (Journaled)" with a dingle GUID partition) and then reinstall the OS that shipped with your machine.
Note that you should use a physical Ethernet connection when restoring over the Internet - it's three times slower if you use wifi.
Try your Recovery partition first and if that doesn't work, use Internet Recovery.
Clinton -
i click s/w update in ipad after few mints its screen turns to black and showing itunes logo..plz suggest wht to do
Do exactly what the screen is telling you to do. Connect the iPad to your computer and launch iTunes. You either have to update the software that way, or you have to restore the iPad because something went wrong with the update.
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I´m trying to open a presentation created oct 2013 and asks me to update my KN version, but the latest is already instaled, and is not opening, what can I do?
Put Keynote application in the trash, then install again from the Mac App Store fixes this.
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My old iPhone 3GS that I had with no service ,I forgot the passcode. I Tried multiple try's and I never figured it out. I even tried the passcode that was right when i remembered.
So now it is on a screen with a UBS cord and a iTunes logo on it and will not go away . I tried every thing. I love this phone because is and iPod to me.
PLEASE HELP!!!!!!!Connect it to the computer you usually sync with and use
iTunes on that computer to restore the iPhone. You will need
to have a sim in the iPhone for the restore to complete. The sim
does not have to be from an active account, but it does have to
be from the wireless provider the iPhone is locked to - if it is locked. -
Iphone 4 the screen keeps going dark all by itself. What can I do?
Does anyone know the reason why the screen goes dark all by itself?
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My screen is frozen on apple screen I cant turn it off or anything what can i do?
My iphone is frozen on the apple screen I cant power off or any thing what can I do
Hey cindyf150,
Thanks for the question. After reviewing your post, it sounds like the iPhone wont power on past the Apple logo. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.
iOS: Not responding or does not turn on
Turn your iOS device off and on (restart) and reset
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I pushed erase symbol on my ipod it has stuck on itunes logo what can i do to fix the problem
i pushed erase ipod logo on my ipod by mistake and its just frozen on the itunes logo how can i fix it so i can use it again
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected. Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes. I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success. ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes.. Please help!
Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
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The phone is frozen and I can't turn it on. What should I do?
Restore to last back up by .....first go into itunes preferances >devices and turn off automatic sync...Then connect the phone to itunes by usb cable provided in box ...once you see your phone on the left hand side (blue panel) again go into Edit>preferances>devices... and check is there an oler back up in there ....if there is go back to the blue panel where your iphone is recognised ....right click on it and click restore from back up... then pick the back up from the drop down box and back up!
Regarding sensor I dont think you will get a replacement sensor you will get a replacement unit.....Contact apple support by phone or go here...
http://https://expresslane.apple.com/GetproductgroupList.action?locale=en_GB -
Since updating to the 7.0.3 my screen won't rotate to play games and it takes seconds for my words to show up after typing them. Also facebook lags really bad. What can I do to fix this?
That would depend if you have the potrait orientation lock - on.
If you see a lock icon with an arrow around it on top of the home screen next to your battery then that means you have it enabled.
to disable swipe up from the bottom of the phone (near home button) to access the control center, hit that icon. -
I have restarted, reset, erased all data and network settings, tried different ports and different cords, restarted computers, reinstalled and updated iTunes... and now I cannot use my iPod at all. It is less than 6 months old, Apple won't help me on the phone unless I pay, and the nearest apple store is 2 hours away.
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recoverymode use one of these programs.
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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