My iphone 4s is giving me a black screen.

My iphone 4s has given me a black screen. It has a full charge, is still receiving texts, calls, etc. but I cannot use the screen at all. I've tried to unlock the screen by swiping and trying to push buttons from memory, but it is not responding. I have tried the hard reset (power button + home button), and it is not working. I cannot get it to power off, and it won't connect to itunes, because the screen is locked. It has done this before, but the hard reset worked. This time it's not working. It has not gotten wet, not been dropped, no exterior damage at all. It's not overheating, never had a "jumpy" screen. None of the other problems posted seem to have the same problems I'm having. If someone could help me out, that would be great! Would love to not have to drive the 2 hours to the apple store. Thanks!

Hi nikkiyoung,
If the reset is not helping, you may need to try the recovery mode.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
5. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
6. If the above steps do not resolve the issue, contact Apple.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Note you will want a backup as, "Recovery mode erases your device and restores it".
Thank you for visiting Apple Support Communities.
Nubz

Similar Messages

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

I restored my 3gs iphone and now it shows only black screen with apple mark... dont know what to do?

i restored my 3gs iphone and now it shows only black screen with apple mark... dont know what to do?

I would suggest you try to update your iOS 8.0.2 to the latest iOS 8.1.0 with iTunes on your computer. Don't try to do the update on your iPhone, it takes time and some error always occur. After updating to iOS 8.1.0, if your iPhone can't restart properly, try Wondershare Dr.Fone for iOS trial version. It will say that your iPhone is not in normal mode, offering you the option 'restart the device'. Just click the button to let your iPhone restart.

My iphone 5 sometimes shows up a black screen

My iPhone 5 sometimes shows up a black screen when im either unlocking my phone or playing games, ive tried restoring and doing a hard reset but it keeps happening, my phone is still under warranty for repair etc what can apple do? and what if it doesnt happen if i take it to apple? do they have to send it off to get repaired? will it cost money?

Hello this is for sure software problem with the new ios I had lots of customers with the same issue your having that the shutter will get stuck or just a black screen etheir back camera or front camera won't work with this update. The only thing to do is wait for another update.

My iphone 4 is just showing a black screen with the apple icon. how do i get it to work?

my iphone 4 is just showing a black screen with the apple icon. how do i get it to work?

First, try resetting the phone - press both the home and sleep/wake buttons until the Apple logo reappears.

When I open my photos app on my brand new iPhone 4S it's just a black screen. Why is this happening? Can someone please help?

The picture app won't open and when it does it's just a black screen. I have pictures saved buy I can't view them. Please help.

Try to Reset your device.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
Web links to the user guide came with the iPhone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
You can also download it as a free iBook.

HT1414 iphone works it rings but have black screen

My iphone 4s has a black screen but it is still on. It still rings i still get txt messages but cant see anything touch screen doesnt work.

Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
If the problem continues, try a restore or take the device to Apple for evaluation.

Iphone 4s. Phone dies with black screen intermittently. In spite of reboot attempts it wont come back for 10-15 minutes later with reboot. About three times in the last two weeks since IOS6 upgrade. One time the phone felt pretty warm.

Iphone 4s. My phone dies with Black Screen intermittently. It will stay dead in spite of hard reboot requests for 10-15 minutes. Then it will come back. The battery is plenty charged. This has happened about 3 times since upgrade to IOS6.

You're in luck! Your phone is still covered by the one year Apple warrenty. I would visit your local Apple retail store, or contact Apple over the phone. They should be able to help you out best!

My iphone 4 is locked on a black screen with apple symbol and loading sign since last night, how do i fix this?

my iphone 4 is locked on black screen with apple symbol and loading symbol since last night

You need to restore the iOS using iTunes. Place the device into Recovery Mode and Restore the device
Read here for instruction > http://support.apple.com/kb/HT1808

IPhone 3gs will not go past black screen with apple?

I was sending a picture txt msg, had 16% battery and phone died. I plugged it in, and let it charge maybe 15-20 mins went and looked at it and the black screen with the apple was on (usually that does come on once enough battery has been charged and right before phone turns back on) . I tried to shut it off once it was stuck on that screen for a few mins, but the turn off screen wouldnt turn back on (the one with the red slide bar) so I then held down the sleep button at the top of phone and the round home button on the face of the phone, and the little logo came on to connect with itunes. I connected with my itunes, and it said a device was recognized to be restored (something along those lines), I tried to restore the phone, it went through all steps but then comes up with an error saying it cant be restored...any ideas or is this phone completely done??

3194 usually means one of the following:
You don't have the latest version of iTunes
You are trying to downgrade the phone to a version lower than 5.0.1
Your phone has been jailbroken or hacked to use with a carrier other than the carrier it is locked to

HT1222 I am having issues with my iphone 4- it keeps locking up and giving me a black screen when i am trying to use it. i took it to the at&t store where they told me i needed to update it. I have the version 4.3.3 and i am unable to do anything else,h

I have an iphone 4g and i am having problems with it locking up at times. It will lock up and give me a blank screen. When I took it to my local AT&T store they advised me to update it. I am using the version 4.3.3 and I have tried to sync to Itunes, but have been unsuccessful. I have not been able to update it at all. When I plug in my phone to the computer, it will not sync at all. Any suggestions?

Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport

My 16 GB iPhone 5 is stuck on a black screen. A white screen with the apple logo flashes occasionally. iTunes won't recognize the phone, and hard reboot failed. Can anyone help?

I just bought a gently used 16 GB iPhone 5. I set the phone up earlier today with no issues at all, installing backup data from my iPhone 4, syncing the new phone to my iCould, setting up my new SIM card, etc.
The phone was working fine (I was able to send and receive texts, use WiFi, manage apps, etc.) for the first hour or so. Then, without warning, it shut down. The screen is solid black, but every now and then it flashes white with the black apple logo.
I tried multiple hard reboots — all failed.
iTunes (on my MacBook Air, running Yosemite) is now unable to recognize the device, although it recognized it without issue earlier today.
I live overseas, so going to an Apple store is a bit inconvenient. If I can trouble shoot this at home (and in English), it would be really helpful.
Thank you in advance if you have any helpful tips or suggestions!
Best,
MilliGFunk

Gregseymour-
DO NOT STICK A PAPER CLIP IN THE HOLE!
There are two holes. One is a small one that has a microphone behind it. A paper clip would probably ruin the microphone. The other is a 1/8 inch hole where you plug in a headset. A paper clip might short-circuit something.
First connect the iPad to its wall charger for at least half an hour to be sure it has enough juice to get started.
Then if the iPad does not wake up when either the Home or Sleep button is pressed, press and hold the Sleep button for several seconds and see if the Apple logo appears. If it does, then your iPad has been turned off instead of merely being put to sleep.
Beyond that, look for an iPad repair center. The Apple Authorized Repair Centers may be more expensive. If you want to try them, look at <Apple Authorized Repair Centers>. There may be one in your city.
Fred

IPhone 4s turns off and crashes black screen

HI all,
i have a fault with my iPhone 4s where it randomly crashes and turns off I've uninstalled recent apps to see if they were causing it but hasn't helped, it will randomly do it while using an app or browsing the net, even when recording a video I will get black marks across the screen bit like watching an old film then the whole screen freezes and just fades to black slowly, and only way to turn phone back on is to hold lock and home screen buttons together, but this doesn't always work and I find I have to leave the phone for a few hours worse case has been overnight before it will work again..
what could this be ?
its really annoying!

Hey Chriz1,
Thanks for the question. After reviewing your post, it sounds like the iPhone will unexpectedly power off and will not turn back on. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Xine often doesn't exit, giving a perpetual black screen

Hi,
I'm having a problem with Xine. Often times when it's supposed to exit (either by command or when the file is done) the process lingers and the screen stays black. If I started it from a terminal I have to do ctrl-c to get it to close and give me back my desktop. Otherwise, I have to alt-F2 to another VT and close it.
When it's in this state, alt tabbing doesn't even work. It shows the window list, but no matter what app you select, the screen stays black.
Googling doesn't really reveal anything. Anybody got an idea?

I use KDE and whether or not I use it's compositing option doesn't matter. I also use the default skin.
First section of glxinfo:
name of display: :0.0
display: :0 screen: 0
direct rendering: Yes
server glx vendor string: NVIDIA Corporation
server glx version string: 1.4
server glx extensions:
GLX_EXT_visual_info, GLX_EXT_visual_rating, GLX_SGIX_fbconfig,
GLX_SGIX_pbuffer, GLX_SGI_video_sync, GLX_SGI_swap_control,
GLX_EXT_swap_control, GLX_EXT_texture_from_pixmap, GLX_ARB_create_context,
GLX_ARB_create_context_profile, GLX_ARB_multisample, GLX_NV_float_buffer,
GLX_ARB_fbconfig_float, GLX_EXT_framebuffer_sRGB
client glx vendor string: NVIDIA Corporation
client glx version string: 1.4
client glx extensions:
GLX_ARB_get_proc_address, GLX_ARB_multisample, GLX_EXT_visual_info,
GLX_EXT_visual_rating, GLX_EXT_import_context, GLX_SGI_video_sync,
GLX_NV_swap_group, GLX_NV_video_out, GLX_SGIX_fbconfig, GLX_SGIX_pbuffer,
GLX_SGI_swap_control, GLX_EXT_swap_control, GLX_ARB_create_context,
GLX_ARB_create_context_profile, GLX_NV_float_buffer,
GLX_ARB_fbconfig_float, GLX_EXT_fbconfig_packed_float,
GLX_EXT_texture_from_pixmap, GLX_EXT_framebuffer_sRGB,
GLX_NV_present_video, GLX_NV_copy_image, GLX_NV_multisample_coverage,
GLX_NV_video_capture
GLX version: 1.4
GLX extensions:
GLX_EXT_visual_info, GLX_EXT_visual_rating, GLX_SGIX_fbconfig,
GLX_SGIX_pbuffer, GLX_SGI_video_sync, GLX_SGI_swap_control,
GLX_EXT_swap_control, GLX_EXT_texture_from_pixmap, GLX_ARB_create_context,
GLX_ARB_create_context_profile, GLX_ARB_multisample, GLX_NV_float_buffer,
GLX_ARB_fbconfig_float, GLX_EXT_framebuffer_sRGB,
GLX_ARB_get_proc_address
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: GeForce 8400 GS/PCI/SSE2
OpenGL version string: 3.3.0 NVIDIA 256.35
OpenGL shading language version string: 3.30 NVIDIA via Cg compiler
Nvidia-driver is 256.35-1.
Henkidefix, do you have a 64 bit system? What is your graphical hardware? Which driver?

My iphone 6 shows a red or black screen every half an hour or so.

Its becoming a frustrating problem. Whenever it happens it shuts off. I have already reseted all settings and it continues to do this. Will Apple replace my iPhone 6?

Hello ipodred10,
I'm sorry to hear you are having these issues with your iPhone. If you continue to have issues with intermittently seeing a colored screen just prior to your iPhone restarting by itself, you may want to try the troubleshooting outlined below for a somewhat similar issue:
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Sincerely,
- Brenden

My iphone 4s is giving me a black screen.

Similar Messages

Maybe you are looking for