My IPhone 4S is hanged during updating IOS 6 to IOS 8, PHONE was connected WIFI and under charging with computor. Kindly help, it is not switching off, not restarting

Hi HARISH INDIA,
That is not good but lets see if we can get it back to life. If you can, see if you can put your iPhone into recovery mode and then use iTunes to restore it. If you can get it to restore, it will erase everything off your iPhone. If you have a back up in iTunes or iCloud then you can put that on after the restore is complete. Take a look at the article below for more information.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Take it easy,
-Norm G.

Similar Messages

IPod recognized, but hangs during update

So my iPod will show up in Finder and in iTunes, and automatic updating will begin. However, at random times during the update, sometimes 4 songs in, sometimes 65, the whole process will just hang. iTunes status screen gets stuck on flashing between "Updating iPod..." and Song 65 of 2054 and just flash between those two over and over.
Meanwhile, the iPod screen itself is also stuck and no longer flashing "Do Not Disconnect" -- it's a steady screen with none of the normal flashing.
Tried resetting, doesn't do anything.
Tried restoring, and it hangs after Authenticate asks me for my password to Restore the iPod.
I wind up having to just force disconnect and force quit everything and restart.
Anybody else have this problem? Thanks for any help you can give.
Oh btw, OS 10.3.9, iTunes 4.9, iBook G4.

I am having the same issue where it hangs during update -- seems to always happen around the 1800th song. Here's more specifics:
-I've got 7000 songs in my Library
-my iTunes Music folder is located on an external FireWire HD
My Mac has no problems mounting the iPod. No problems restoring with iPod Updater. No problems with erasing using Disk Utility.
I have tried the following:
1. Resetting and then restoring via iPod Updater.
2. Erasing/reformatting via Disk Utility, including zeroing out all data, and then restoring via iPod Updater.
3. Resetting into Disk Mode.
4. Manually updating songs.
5. Automatcially updating songs.
Nothing works. I have been troubleshooting this for about 8 hours now with no luck. No matter what I do differently, it always hangs around song 1800. I even tried uninstalling/reinstalling iTunes -- and I have tried this with several different user accounts and on different partitions I have set up.
When it "hangs," the iPod itself just makes a the "clicking" sound of a HD. I'm wondering if the HD is just bad -- but it came up with no errors when checking with Disk Utility.
Any more suggestions?
Johnny

HT4623 I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.

I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.

There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH

Sessions/connections gets hang during update and select operations.

A table with 3 million records, which has customer details data.
Everyday application is executing select and update queries on that table.
Sessions/connections gets hang during update and select operations.
After checking ADDM report, following are the findings:
Please suggest the solutions
Findings and Recommendations
Finding 1: Row Lock Waits
Impact is 145.22 active sessions, 99.77% of total activity.
SQL statements were found waiting for row lock waits.
Recommendation 1: Application Analysis
Estimated benefit is 145.22 active sessions, 99.77% of total activity.
Action
Significant row contention was detected in the TABLE
"AVAYA.AIRTEL_CUSTOMER_MASTER" with object ID 82155. Trace the cause of
row contention in the application logic using the given blocked SQL.
Related Object
Database object with ID 82155.
Rationale
The SQL statement with SQL_ID "974vg65j29pmv" was blocked on row locks.
Related Object
SQL statement with SQL_ID 974vg65j29pmv.
UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
Rationale
The session with ID 50 and serial number 34525 in instance number 1 was
the blocking session responsible for 100% of this recommendation's
benefit.
Symptoms That Led to the Finding:
Wait class "Application" was consuming significant database time.
Impact is 145.22 active sessions, 99.77% of total activity.
Finding 2: Top SQL Statements
Impact is 46.39 active sessions, 31.87% of total activity.
SQL statements consuming significant database time were found. These
statements offer a good opportunity for performance improvement.
Recommendation 1: SQL Tuning
Estimated benefit is 46.39 active sessions, 31.87% of total activity.
Action
Investigate the UPDATE statement with SQL_ID "974vg65j29pmv" for
possible performance improvements. You can supplement the information
given here with an ASH report for this SQL_ID.
Related Object
SQL statement with SQL_ID 974vg65j29pmv.
UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
Rationale
The SQL spent only 0% of its database time on CPU, I/O and Cluster
waits. Therefore, the SQL Tuning Advisor is not applicable in this case.
Look at performance data for the SQL to find potential improvements.
Rationale
Database time for this SQL was divided as follows: 100% for SQL
execution, 0% for parsing, 0% for PL/SQL execution and 0% for Java
execution.
Rationale
SQL statement with SQL_ID "974vg65j29pmv" was executed 212 times and had
an average elapsed time of 2494 seconds.
Rationale
Waiting for event "enq: TX - row lock contention" in wait class
"Application" accounted for 100% of the database time spent in
processing the SQL statement with SQL_ID "974vg65j29pmv".

**addm report **
          ADDM Report for Task 'TASK_7526'
Analysis Period
AWR snapshot range from 5003 to 5004.
Time period starts at 08-JUL-13 11.00.27 AM
Time period ends at 08-JUL-13 12.00.45 PM
Analysis Target
Database 'AVAYADB' with DB ID 2878789264.
Database version 11.2.0.1.0.
ADDM performed an analysis of instance avayadb, numbered 1 and hosted at
NG-LA04AVAYA01.
Activity During the Analysis Period
Total database time was 563062 seconds.
The average number of active sessions was 155.63.
Summary of Findings
   Description         Active Sessions      Recommendations
                       Percent of Activity
1 Row Lock Waits      155.44 | 99.88       1
2 Top SQL Statements 26.67 | 17.14        1
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Findings and Recommendations
Finding 1: Row Lock Waits
Impact is 155.4 active sessions, 99.88% of total activity.
SQL statements were found waiting for row lock waits.
   Recommendation 1: Application Analysis
   Estimated benefit is 155.44 active sessions, 99.88% of total activity.
   Action
      Significant row contention was detected in the TABLE
      "AVAYA.AIRTEL_CUSTOMER_MASTER" with object ID 82155. Trace the cause of
      row contention in the application logic using the given blocked SQL.
      Related Object
         Database object with ID 82155.
   Rationale
      The SQL statement with SQL_ID "974vg65j29pmv" was blocked on row locks.
      Related Object
         SQL statement with SQL_ID 974vg65j29pmv.
         UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
         WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
   Rationale
      The session with ID 167 and serial number 6084 in instance number 1 was
      the blocking session responsible for 100% of this recommendation's
      benefit.
   Symptoms That Led to the Finding:
      Wait class "Application" was consuming significant database time.
      Impact is 155.45 active sessions, 99.88% of total activity.
Finding 2: Top SQL Statements
Impact is 26.66 active sessions, 17.14% of total activity.
SQL statements consuming significant database time were found. These
statements offer a good opportunity for performance improvement.
   Recommendation 1: SQL Tuning
   Estimated benefit is 26.67 active sessions, 17.14% of total activity.
   Action
      Investigate the UPDATE statement with SQL_ID "974vg65j29pmv" for
      possible performance improvements. You can supplement the information
      given here with an ASH report for this SQL_ID.
      Related Object
         SQL statement with SQL_ID 974vg65j29pmv.
         UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
         WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
   Rationale
      The SQL spent only 0% of its database time on CPU, I/O and Cluster
      waits. Therefore, the SQL Tuning Advisor is not applicable in this case.
      Look at performance data for the SQL to find potential improvements.
   Rationale
      Database time for this SQL was divided as follows: 100% for SQL
      execution, 0% for parsing, 0% for PL/SQL execution and 0% for Java
      execution.
   Rationale
      SQL statement with SQL_ID "974vg65j29pmv" was executed 707 times and had
      an average elapsed time of 794 seconds.
   Rationale
      Waiting for event "enq: TX - row lock contention" in wait class
      "Application" accounted for 100% of the database time spent in
      processing the SQL statement with SQL_ID "974vg65j29pmv".
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Additional Information
Miscellaneous Information
Wait class "Commit" was not consuming significant database time.
Wait class "Concurrency" was not consuming significant database time.
Wait class "Configuration" was not consuming significant database time.
Wait class "Network" was not consuming significant database time.
Wait class "User I/O" was not consuming significant database time.
Session connect and disconnect calls were not consuming significant database
time.
Hard parsing of SQL statements was not consuming significant database time.

HT1766 I was attempting to backup my iphone 5 getting ready to update it to ios 7 and i accodentally restored it to the settings of my last phone which was an iphone 4s and it erased all my new pictures and info off my new phone and need help getting them

I was attempting to backup my iphone 5 getting ready to update it to ios 7 and i accidentally restored it to the settings of my last phone which was an iphone 4s and it erased all my new pictures and info off my new phone and was wondering if anyone knows how i can get them back and restore it back like i has it? Thanks

That means you have not a backup before accidentally restore your new iPhone 5.
So you should recover your new pictures and info with a third recovery tool.
This blog has a useful tool to meet you.
http://easy-iphone-recovery.blogspot.com/2013/09/iphone-recovery-resource.html
In step 1, you should choose 'Recover from iOS Device' in the main interface and then following the steps to get your pictures and info back.
Good Luck.

HT201210 I can not activate my iPhone 3 after I have updated the new iOS software

Please help. I can not activate my iphone 3 after I have updated the new ios software because the activation servers not available
this is the message I get.
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.

If your iPhone was jailbroken and unlocked unofficially, it has been locked again. Insert official SIM to activate.

I have the iPhone 4S. Since I updated to the iOS 6 my phone keeps freezing and the apps crash all the time. Sometimes it freezes up to a minute. And there's no way of fixing that. Is apple going to fix this? I'm not the only one having this problem.

I have the iPhone 4S. Since I updated to the iOS 6 my phone keeps freezing and the apps crash all the time. Sometimes it freezes up to a minute. And there's no way of fixing that. Is apple going to fix this? I'm not the only one having this problem.

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to error 3

My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to "error 3" when ever i am trying to restore and neither of the istores have the solution for the same.

Hi, Milanista5
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

TS1363 hello there im having trouble with my iphone it says connect to itunes but it wont show up on devices this is after i dun an update because upto then my phone was fine cud u help ?

hello there im having trouble with my iphone it says connect to itunes but it wont show up on devices this is after i dun an update because upto then my phone was fine cud u help ?

Hello aucksy,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario

Since upgrade to IOS 10.9 and associated iTunes 11.1.3, I can no longer WiFi sync iPad (IOS 7.0.3) nor iPhone (IOS 6.1.3). USB connection is required. Formerly I could sync both devices without locating them physically (not necessarily charging).

Since upgrade to OS 10.9 and associated iTunes 11.1.3, I can no longer WiFi sync iPad (IOS 7.0.3) nor iPhone (IOS 6.1.3). USB connection is required. Formerly I could sync both devices without locating them physically (not necessarily charging). I have restarted both devices, turned off and on "Sync with this iPad/iPhone over WIFI" and restarted WiFi. WiFi is operating (iPad has no SIM). What next?

I'm also affected by this bug in exactly the same way as you.
Some users have had success by closing iTunes, enetering (on OS 10.9) settings --> network --> edit locations, then create a new location with the same wifi/network settings. Then restarting iTunes.
Others have had some success by editing settings --> iCloud --> de-selecting keychain
neither of these fixes have worked for me.
It appears that the iPad can "see" iTunes running on my iMac because when I open settings --> general --> 'iTunes wifi sync', "sync now" is greyed out if iTunes is not running. When iTunes is started, "sync now" is enabled but just doesn't work. Nor does the iPad appear in iTunes.

When i updated my iphone to the latest device through itunes on a computer, it warned me that all "Purchased" items on the phone would be lost. i agreed with this, but when i updated it, everything on the phone was lost, pictures etc? how do i get them ba

when i updated my iphone 4 to the latest software, it warned me that i would lose the "purchased" items on the phone. i agreed with this and carried on, but when i had updated it, everything on the phone was lost!! contacts, pictures everything!!!!!! is there a way that i can get these things back? when i agreed with the notice, it didnt say id lose everything else that i did not purchase!!
does enyone know of a way to get the things back
if you do please help!!!!!!!!
Many thanks!!

Seems that you can no longer hide them on your phone. Try doing so in iTunes: http://support.apple.com/kb/HT4919.

Since I upgraded to IOS 7.0.2, many times I am unable to answer the calls. Then I have to switch off and on to answer the calls. I checked with my three friends who updated and they are also facing same problem. Kindly let me know the solution.

Since I upgraded to IOS 7.0.2, many times I am unable to answer the calls. Then I have to switch off and on to answer the calls. I checked with my three friends who updated and they are also facing same problem. Kindly let me know the solution.

Since other millions of people updated and do not have that problem - it means one of two.
1.Your friends lied to you and do not have that problem and in that case only your installation of ios7 got corrupted and you need to restore your phone.
2.Your friends didn't lie to you and all 4 of you need to restore phones (that way reinstalling ios 7 properly)
here are instructions for restore and you may have to backup before restore.
iTunes: Restoring iOS software - Support - Apple

Does it make sense to buy an iPod touch 5th gen. 64 gb with iOS 7 and upgrade it to iOS 8, or spend a few bucks more and buy one with iOS 8 already installed?

Does it make sense to buy an iPod touch 5th gen. 64 gb with iOS 7 and upgrade it to iOS 8, or spend a few bucks more and buy one with iOS 8 already installed?

The iOS update us free so I would get the less expensive one.
If you are getting a used one make sure this is done before you purchase it. Otherwise it may still have the Activatin Lock on
Find My iPhone Activation Lock
Apple's new iCloud tool can show if a used iPhone is stolen

When do I know if my iphone will switch to wifi and not that it costs some money to my phone network operator? is there a spec setting I must do. Or is it enough to have the phone set to wifi and phone connects directly when it makes contact with a wifi n

When do I know if my iphone will switch to wifi and not that it costs somemoney to my phone network operator? is there a spec setting I must do.
Or is it enough to have the phone set to wifi and phone connects directlywhen it makes contact with a wifi network?

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

So, i just connected my ipod touch 4g to my laptop and there is an update 4.3.3 available i was downloading it and just as it finishes it says your network session has timed out what ca i do? HELP ASAP PLEASE!!!

i just connected my ipod touch 4g to my laptop and there is an update 4.3.3 available i was downloading it and just as it finishes it says your network session has timed out what ca i do? HELP ASAP PLEASE!!!

Try a direct download:
iPod, iPhone and iPad Firmware Download
Manually install it by holding your "Option" key down when clicking on the "Restore" button in iTunes and select the firmware file you downloaded.

My IPhone 4S is hanged during updating IOS 6 to IOS 8, PHONE was connected WIFI and under charging with computor. Kindly help, it is not switching off, not restarting

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