My Iphone 4S is locked up and showing the Itunes symbol and the cable. Nothing I do make any difference.
The phone is backed up on ICloud. I connected it to my computer to download some photos and Itunes indicated that and update was available for the phone 7.0.2. So I let it download the update. I later received a message that the update was unsuccessful. The creen on the iphone is showing the itune symbol and a cable. But itunes will not recognise the phone.
Turning the phone on and off comes up with the same screen. I have tried pressing the ON Off Button and the Home button at the same time for 10 seconds but get the same result.
what can I do to get the ipnone working again.
Dear Bruce,
Due the unsuccessful updation your iPhone has stuck in recovery mode. you need to download the iOS 7.0.2 iPSW from the following link http://appldnld.apple.com/iOS7/091-9872.20130924.2wc82/iPhone4,1_7.0.2_11A501_Re store.ipsw
and have to restore manually. you can do this by shift + mouse click the restore button in iTunes this will give you an opendialogue box to select the iPSW from which you want to update your iPhone. please make sure you have all the backup stored since this will be a restore not an update so you data will be lost and you will have to restore your data from backup.
if this help please mark is as answered.
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