My IPhone 4S is not unlocked by SFR. Can somebody provide me the email id of SFR to escalate this problem?
Hello,
I purchased a IPhone 4S from SFR and after completing three months, requested them to unlock my phone. They have sent me a mail that my phone is unlocked but actually it is not. I called the customer care of Apple to confirm that they have not received any request for unlocking my mobile. I am calling SFR customer care every week to solve this problem, but there is no response from their side.
Could somebody provide me the email ID of SFR service client Director to escalte this problem?
Thanks in advance.
Regards,
Adarsh
Did you use the online process here?
http://assistance.sfr.fr/mobile_support/telephone/desimlockage-iphone/fc-3231-71 405
You will need to log into your SFR account and provide your 4S' IMEI and some other info.
This will get you a confirmation message and the unlock codes a while later.
Hope that helps
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