My iPhone 4s is out of warranty but my lock button stopped working. What's the cost to replace it?

I have had my iPhone 4s for much longer than a year, and the lock button just stopped working all together, I didn't drop it or jam it or anything, it just stopped.

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

  • My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!

    My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!

    Hello Kimbo1991,
    It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
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    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • I have Iphone 4s that is on warranty but its screen has stopped working when i peek in with a external light it shows iphone disabled. and can not restore from i tunes as well. i am in pakistan and phone was bought from Canada. how can i get assistance?

    hello can apple help me out.i am from Pakistan, i received iphone 4s as a gift, it was purchased in canada last march 2012. unfortunately its screen stopped working and inside screen when i try to look with external light. there was message "iphone disabled for 60 minutes" i tried restore but could not it downloads update but does not do anything i am heck upset its really something means to me alot. I tried to find out warranty claiming process but here in pakistan it has not been officially launched. Why so ? in a country where 50% people are using iphone and apple is not there? i was really shoked. well i really need help.please guide me how can i get it replaced or anything that can be claimed in warranty.it is still on warranty. But i am in pakistan where i can not find any istore where they deal with warranty. Please guide me i have studied alot and have read stories about people having same experience and apple helped them alot. I am amazed that i been giving marketing presentations on a brand which is not in my country but heared much "good" about you. and was having great experience of your device. Please dont make it true what i have heared about you.
    Regards.

    Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
    http://support.apple.com/kb/ht1808
    If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
    Regards.

  • Lock button stopped working,is it warranty case?in Apple will change my iPhone or will be repaired?  Sorry for my English

    lock button stopped working,is it warranty case?in Apple will change my iPhone or will be repaired?  Sorry for my English

    Nobody here can possible speak for Apple whether it is a warranty failure or not.  You need to take it into an Apple store or send it to Apple and have them evaluate it.  If they decide it is a warranty failure and you are still within your warranty period, then yes, it will be replaced with a factory refurbished unit for free.
    If it is determined to be due to something you have done, then the warranty does not apply and you would have to pay the out of warranty replacement fee.

  • My iphone 4s screen has just turned black but it is still vibrating. I was reading other messages similar and it says to resart phone but holding the home and lock button. However my lock button doesnt work what should i do?

    my iphone 4s screen has just turned black but it is still vibrating. I was reading other messages similar and it says to resart phone but holding the home and lock button. However my lock button doesnt work what should i do?

    Is it the Home button that doesn't work, or the Power (Sleep/Wake) button? If the Power button works, you can switch it off. Not sure how you have been able to do anything without the Home button working?
    Cheers,
    GB

  • My iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??

    my iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??

    Unless somebody else has a micracle workaround I don't know.  Probably get the phone in for repair since it has been living on borrowed time so far and now you absolutely must have a working button.

  • My iphone 4s was working fine then it just turned off and wont turn back on but my home button dosent work what do i do?

    my iphone 4s was working fine then it just turned off and wont turn back on but my home button dosent work what do i do?

    Apart from the battery being dead (make sure by plugging into a power source for 15 minutes), hold the sleep/wake button and home button together for 10 - 20 seconds or until the apple logo appears.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

  • HT4623 What is the cost to replace iPhone speakers

    What is the cost to replace iPhone 4S speakers

    Clean the dock connector with a soft, dry brush.  Clean out the headphone jack.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    Deciding that a hardware issue exists before doing basic troubleshooitng is just jumping to conclusions.

  • IPhone 4 home and lock button stopped working

    I have an iPhone 4 and my home and lock button stopped working today randomly at the same time. I have had assistive touch set up for a while but that also won't work. Is there anything I can do to fix this?

    I only got it Febuary/March this year.

  • I have an iphone4 that I've had since April, but recently the lock button stopped working, help please??

    I've had an iphone4 since April and recently the lock button stopped working, I was wondering since I hadn't had it for a year if it could get fixed for free

    ONly way to find out is to go to your nearest Apple store and talk to the people at the genius bar.

  • What is the cost of replacing iphone 5(broken screen, out of warranty) with a higher model maybe 5s? In India.

    Hi,
    Yesterday i dropped my phone and the screen got shattered. The phone is working fine. but the screen is cracked.
    After searching through the internet, i found out the following options:
    Getting Out-of-warranty Replacement.
    Getting the screen repaired by Apple Store.
    I am located in India and had  bought the phone from India only.
    So my questions are?
    What is the cost of getting an out-of warranty replacement for iPhone 5?
    Can i get a replacement for a higher model of iPhone( maybe 5s or upcoming iPhone 6). If yes, how much extra i'll have to pay?
    Is it possible to repair the broken screen in India? if yes, what will be the tentative cost?
    Thanks.

    ShadowDancer1000 wrote:
    All prices in US$.
    iPhone 5 screen replacement at an Apple store is ~$120.
    The price of getting the screen replaced in the US on the 5 is $150, and it is only available on the US as of now.
    iPhone 5 screen replacement at an non-official Apple retailer is $75-90
    Should the OP decide to go that route, he will be forfeiting future support from Apple, both in and out of warranty
    A new/refurb 16GB iPhone 5 from Apple is ~$400
    A used 16GB iPhone 5 on Craigslist or Swappa is ~$275-350
    Apple no longer sells the iPhone 5. They keep a number of units on hand for out of warranty service, which is $269 in the US.
    Buying from Craiglist (or on-line) is usually risky as the phones turn out to be not what they are advertised as.

  • I was using my iPhone 5 and the screen randomly went black. I can still hear incoming calls but the screen stays black and unresponsive and stays black. My lock button stopped working last week so I can't restart the phone. What can I do to solve this?

    I had an appointment this morning with Apple to try and solve the problem with my lock button ranomly not working anymore and a few hours before my appointment with the Apple store i was using my phone and my screen randomly went black and stopped working. And the p.roblem now i cant use it. I tried restarting the phone but I can't restart it due to my lock button not working so i need help with a solution on what i can do. I missed my appointment today because i could no longer use my phone and i'm now stuck using my laptop. I did also try connecting it to my MacBook but the screen was still unresponsive and black. I rescheduled my appointment to Monday to see what is wrong with my button and screen but in the meanwhile i would like to know if there is anything i can do or if i would just have to wait until monday and take it in to Apple. Any help would be really appreciated as i am phonelss for now until i take it in to Apple in a few days. Thanks.

    You wrote...
    ' What can I do to solve this'
    What have you tried...?
    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...

  • What is the cost for replacement of battery of iPhone 4s in india ?

    What is the cost of getting the battery replaced in indian rupees ?? apple has not provided pricing information anywhere on its site !

    You will need to contact an authorized iPhone service provider and ask. You can locate service provides in your area through this web page:
    https://locate.apple.com/in/en/
    Make sure you select "iPhone" in "Select a Product". Not all service providers are authorized to service the iPhone.
    Regards.

  • My iphone 4's lock button stopped working and my warrinty isnt up yet but my phone is cracked. will apple still be able to replace it?

    the whole back side of my phone is cracked but i don't know how  i never drop my phone and i always have a case on it. but now i can't use my lock button and i really don't like assistive touch. will apple be able to replace my phone even if the back side of the phone is cracked?

    If the damage is not user inflicted, Apple will replace it.
    Frankly the only way to know for sure is to take it to Apple and ask them.

  • My iphone 4 lock button stopped working and now it won't charge

    Hi.
    A couple of weeks ago my iphone 4's lock button randomly stopped working, I had never dropped my iphone so I couldn't figure out why this had occurred. I did not see this as a big problem until recently when my iphone stopped charging. The iPhone had worked just as normal the day before it stopped charging. I usually charge my iphone over night, but one night it reached around 85% and stopped charging. I have tried it with several different iphone chargers and different plugs in the house but still the iPhone wouldn't charge. Now my iphone has ran out of battery and due to the fact that my lock button is broken, I can't try anything to turn it on. Does my battery need replacing?
    Thanks,
    Anna.

    Try these steps: http://support.apple.com/kb/ts3281

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