My iphone 4s is showing device unknown
i can't activate my iphone 4s as it keeps showing 'device unknown'
Hello Jaywal80,
The article linked below details some useful troubleshooting steps that can help get your computer to properly recognize your iPhone.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen
Similar Messages
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Hi there, i m facing problem that my iPhone 4 is showing some unknown id instead of my id
hi there, i m facing problem that my iPhone 4 is showing some unknown id instead of mine
I did this. its not working. when i checked at aap store its showing my id, but when i seleted to download or update any app it shows that some [email protected] id which is not mine. is this some type of hacking.......?
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When someone calls me, my iPhone 3G keeps on showing that it's an unknown number calling when I've got that person in my contacts.
What can I do to solve this? Thanks.Simmilar issue here!
Summary: Incoming calls show up only as phone numbers, not with the caller's name.
Steps to Reproduce:
1) On your iPhone, save a person's phone number in Contacts with the country's dialing code in front (+ZZZ-XX-YYYYYYY, where +ZZZ is the country code, XX is the carrier, YYYYYYY is the person's phone number);
2) Make a call from that person's device/number to your iPhone;
3) On your iPhone, while ringing, shows the above number without +ZZZ and without the person's name.
Expected Results: No matter how the number is saved (as +ZZZ-XX-YYYYYYY or simply as XX-YYYYYYY) the caller ID should always show up, as in previous iOS editions.
Actual Results: Caller ID does not work as expected and as in previous iOS versions.
Notes: When I receive voice calls, the number comes in without the country dialing code in front, simply appears as XX-YYYYYYY (where the XX is the carrier code and YY is the number) and the caller's name does not appear. In my address book ALL my contact's telephone numbers are preceded with the corresponding country dialing code, because i travel a lot. If I delete the country code from a contact's phone number, and that number calls me, then the person's name appears. I'm am in Angola (country code +244) using iPhone 4, iOS 5, carrier: UNITEL (92)
On the other hand, SMS's are OK, i.e. the Caller ID is linked to the phone number and shows up (because SMS's are receiver with the country dialing code in front of the phone number, p.ex. +244-XX-YYYYYYY).
It has something to do with the Carrier Settings Update as in iTunes i get the error message 1630 which states that: "iTunes could not check for un update to the carrier for your iPhone. An unknown error occured (1630)."
Thanks -
helloooooooooooo
anybody hereJust to confirm is your iPhone jailbroken?. Now in terms of error 9006 in the article http://support.apple.com/kb/TS3694 it says this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
HT201263 while restoring iphone 3g its showing unknown error occured
while restoring my iphone 3g its showing an unknown error occured .
And you placed it in Recovery Mode, and then what happened?
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Iphone 3G on windows 7 (64bits) shows as unknown device
HP Pavilion tx2500 Notebook PC
ADM Turion X-2 Dual core
Windows 7 - 64Bits
I downloaded the latest version of Itunes and haven’t been able to use since
Every time I connect Iphone to computer, PC recognizes (it shows on Portable devices)
but somewhat shows also in another devices (unknown device) and Itunes doesn't recognize or even shows anything.
I uninstalled and reinstalled Itunes and all apple software (Bonjour, QuickTime etc) about 15 times every way I could imagine.
I extracted files (usbaapl64). I tried to update drivers with no success.
I uninstalled Anti viruses, scanned HD, updated some video/sound drivers
It works on my husband’s computer (another HP)under windows Vista 32bits but it’s not working on mine for the life of me.
I can’t figure it out what its causing the conflict and would appreciate any suggestion
I do not really want to try to jump using the restore since last time I did it I had a hard time to download/update my contacts and settings and ended up having to download MobileMe
Pls helptodays update
It got worse before got better
I uninstalled and reinstalled Itunes a couple more times. I even tried to install a 32bit version since task manager shows Itunes 32*exe.
I finally gave in and restored Iphone to factory settings and then my iphone could only call 911 (emergency calls)
I try to connect again to restore it but it didn't work. I tried the DFU and got a error msg "error-message-0xe8000001"
I researched the error msg and found something about USB2.0. I went to HP site and downloaded an update for some drivers and voila
right now iphone is being synchronized
hopefully I won't have any problems with my contacts like I had last time
this happened to me -
Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section. -
Can't activation, in the screen show message device unknown
hi all,
i have iphone 5 but can't use because activation error.
my iphone 5 now installed ios 7.0.2 but can't activation, in the screen show message device unknown. please help.
thanksMeanwhile I solved the problem myself: the layout screen had sunk to the bottom, just had to pull it up.
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I have an apple iphone 4 that I want to download audio books from my library onto. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks
Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732
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I just upgraded to 11.1.4.62 and now my iTunes won't recognize my iPhone 4. The device never shows in the menu bar
Hello there.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I am trying to use my iphone as a storage device to move my music library to a new computer. My phone is showing up as a camera instead of as a storage device on my old computer so I can not move my music file to it. Any ideas as to how I prevent this as showing up as a camera/scanner when I connect to my computer?
It's supposed to show up as a camera because it is a camera. Additionally, you won't be able to sync your music from your iphone back to iTunes... media sync is one way... iTunes to the iPhone.
Google TouchCopy to copy the media from your iPhone to your computer. -
I updated my iphone 4s to iOS 7.1.1 and my macbook pro to version 10.7.5 and now my iphone won't show up as a device on my computer. How do I fix this?
Hey KAYLIEH,
Thanks for the question. I understand that your iPhone 4s is not recognized in iTunes for Mac. The following resource may provide a solution:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks,
Matt M. -
I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up? I've tried restarting my computer.
If your iPhone does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions here:
http://support.apple.com/kb/ts1591 -
when i try to make icloud account on my iphone this massage show "this device is no longer eligible for creating a free i cloud account" how can i make my icloud accout on this device
Can anyone from Apple answer this question? I want to sell my ipod touch but it shows up as "This device is no longer eligible for creating a free iCloud account". What do I do? Can I go to the Apple store and request that they delet all accounts associated with the ipod? Is that possible? Help!!! Really frustrated at Apple right now.
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IPhone isn't showing up in My Devices on "Find my iPhone" page
I recently lost my iPhone 4 at an airport (or on the plane). When I first got the phone, I installed the Find my Phone app connected through MobileMe, though I don't think it was installed at the time of losing it. Fast forward to now...
I've logged into Find my Phone (now hosted on icloud.com) and I can see my iPad listed under the "My Devices", but not my iPhone. The battery is now dead as I've called it, but shouldn't it still show up in the My Devices list on the Find my iPhone page?
I'm wondering, if my iPhone doesn't show up in My Devices on Find my iPhone, does that mean it has been wiped?Thanks, Winston. I thought I'd done that, but as that sounds like a post-iOS5 update thing, I probably didn't. The funny thing is, I don't remember doing ANY of this for my iPad, yet, that device still shows up under My Devices on the Find page. Hmm...
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