My iPhone 4S is stuck and wont restart
My phone is stuck on Snapchat. I can fully use the app wih no problem, but I can not exit the app or turnoff my phone. I tried restarting it but it only took a screenshot. please help!
Do a reset
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
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Hi marissacav,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
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