My iPhone 4S is stuck on the iTunes icon after displaying error 4005
I upgraded my iTunes and downloaded the iOS 7.0.3 on my MacBook Pro. Then I plugged in the phone to upgrade. Since then, the phone has been showing the iTunes icon and the plug. I downloaded iTunes and the same iOS on another system and plugged my iPhone but the phone has not been restored. Each time i plug it back into the alternate system, it tries to restore the phone and begins to download the iOS all over each time!!!
http://support.apple.com/kb/HT1808
Similar Messages
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Hello. My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?
Not easily, the recovery mode erases the device, but you can see if any of these data recovery tools may work: https://discussions.apple.com/docs/DOC-1689
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Iphone display stuck with the itunes icon and picture of usb drive
My iphone display is stuck with the itunes icon and picture of usb drive. I've tried resetting the phone but it comes back each time. When connected to PC nothing happens. When I open itunes the phone is not recognized.
see if this link helps http://support.apple.com/kb/HT1808
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My iphone 3gs is stuck on the apple icon
My iphone 3gs is stuck on the apple icon, i try restar but it stays on the apple icon
Then you will need to plug it to your PC and see what message Itunes give you then proceed.
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My iPhone 5 is stuck on the Apple logo after trying to update it
My iPhone 5 is stuck on the Apple logo after trying to update it - brought brand new today
have you tried holding down the home button and lock button at the same time for 60 sec?
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HT4623 my iphone 4s is stuck on the itunes and usb screen cant reset
my iphone 4s was in the middle of updating when it froze and now its stuck on the screen with the itunes icon and white usb sign icant reset it i have tried holding down the 2 buttons to reset but the apple sign comes on then it just goes back to the itunes screen can i reset it any other way i even re downloaded itunes itself
helppppphttp://support.apple.com/kb/HT1808
maybe you'll have to do that more than once -
How to fix my phone its stuck on the itunes and charging cable screen...? Iwas trying to update to io6.1 it said i needed to update it.
http://support.apple.com/kb/HT1808
maybe you'll have to do that more than once -
I was trying to backup my iphone to the computer, I got some message that said it didn't finish an update and now the iphone is stuck. It has the itunes symbol and the usb cable picture on the screen, any ideas as to how to clear this???
Put your phone in Recovery Mode & restore it, as described here:
http://support.apple.com/kb/ht1808 -
I updated my iPhone 5 to the new IOS 8. It is stuck on the temperature screen. I have reset and done and hard reset. I have no idea what to do at this point? Can my phone be saved?
Hi geoffreyfromeastanollee,
Welcome to the Apple Support Communities!
You have already done some great troubleshooting on your own. The next step I would suggest would be restoring the iPhone. Please use the attached article to place the iPhone is a special status mode called recovery mode. Restore from recovery mode and test to see if the issue remains or is resolved.
If you can't update or restore your iPhone, iPad, or iPod touch
Have a great day,
Joe -
I have an Iphone which is stuck with the apple icon on the screen. Can this be fixed or do I need to go to the store to get it fixed?
ThanksWhen the iPhone only shows the Apple logo and then turns off, it usually indicates an issue with the software that is preventing the phone from completing it's boot sequence. This can be remedied by putting the phone into DFU mode and restoring it. By restoring the phone, the software and firmware will be removed and replaced with a fresh set and the content will be removed from the phone and need to be resynced.
To put the phone into DFU mode:
1. Make sure the phone is connected to the computer
2. Hold down the sleep/wake button and home button at the same time for 8 seconds
3. Let go of the sleep/wake button and keep holding down the home button
4. If you are successful, a dialog box will pop up in iTunes stating that iTunes has detected an iPod/iPhone in recovery mode and the phone's display will remain black.
5. Click OK, then click the restore button in iTunes.
Hopefully after that, the iPhone will be up and running so you can sync your content back.
I hope this helps! -
My iPhone 4 is stuck in the recovery mode after downloading iOS7. iTunes screen reads "Waiting for iPhone". It's been waiting for two days. Can anyone help?
Hi Imw7996,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
- Judy -
Iphone 4 is stuck at the apple logo but computer recognizes it
yeah hello. my iphone 4 is stuck at the apple logo after restoring it but when i hook it up to the computer the itunes recognizes it and i can sync stuff like the computer doesn't see anything. but the iphone is stuck at the apple logo??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
Why does itune change all the icons on my desktop to the itune icon after downloading? Then resulting in the only software that will open is itunes?
Hiya Katrina! I might have accidentally made some progress on this one yesterday.
Every time I've seen it reported and I've tried to do some work on it, it has only affected one user account on the PC.
So ... it might be related to a damaged icon cache for the affected user account. (There's one of those for each different user account on the PC. This is what I accidentally learned yesterday while trying to research a fix for a slightly different problem.)
If that's what is going on, rebuilding the icon cache might get folks past it:
http://www.winhelponline.com/blog/how-to-rebuild-the-icon-cache-in-windows-vista /
... Trouble is that that's all educated(?) guesswork/speculation, and the procedure looks a bit hairy. It's the sort of thing where I'd definitely be setting a System Restore Point for the system prior to giving it a go. -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
my iphone 4 is stuck on the reboot logo, ive ried holding both home and power to shut it off snd then keep holding home to let you plug it into itunes but it doesnt work. what do i do?
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore
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